Remove 2019 Remove Customer Experience Remove Fast Casual Remove Innovation
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 190
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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 133
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. First, at 2.1 percent.

2019 128
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Restaurant Trends: Top Predictions for the Coming Decade

Modern Restaurant Management

People love to eat out and return when the experience is special. In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Customer-led Ordering and Payment. Complete Customer Journey Mapping. Some things never change.

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2019 Restaurant Trend Report

Goliath Consulting

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. Use of local foods and flavors is also a Food Service trend that you can expect in 2019. Each new year brings new trends.

2019 60
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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 190
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MRM Franchise Feed: Church’s Goes Hybrid and Curry Up Incentives Now

Modern Restaurant Management

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand.

Franchise 204