This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. But this isn’t the only way hackers can take advantage of the supply chain to target restaurants.
In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. Even organizations that have the most stringent food safety protocols in place can experience a mishap causing a product defect that has to be removed from the supply chain. trading partners, consumers).
Step 3: Check your food supply Another aspect to consider is your food supply. Additionally, look for potential backup suppliers to avoid disruptions in your supply chain. Checking your food supply can give you an idea of the types of ingredients you need as well. This way, you can get a better idea of their service.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.
In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.
Step-by-Step Guide to Costing a Dish If the idea of costing a dish sounds like spreadsheets and stress, don’t worry, we’re breaking it down into five manageable steps. If you’re using a restaurant management system or inventory management system, you may already have this data on hand. Every smart pricing move starts here.
An inventory management system with automated restocking alerts keeps your stock levels in check. Order Management : Reduce human error and speed up service with tableside ordering, kitchen display system (KDS) integration, and self-service kiosks. Beyond where customers place orders, how you manage deliveries matters just as much.
They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. These apps make it easier to manage digital orders, streamline kitchen operations, and reach more customers. Reservation and table management apps.
Diners are researching menus, scanning quick response (QR) codes, and evaluating supply chains with a level of detail once reserved for industry insiders. Advancing technologies are foundational to supply chain transparency. Showcase sourcing on websites, digital menus, and social media in a straightforward way.
It just goes to show how important drink pricing and cost management are to maximizing profits. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins. Review your operating expenses such as utilities, cleaning supplies, and staff scheduling as well.
Arabica prices reached all-time highs in February 2025 , prompting coffee businesses across the supply chain to reassess their sourcing strategies to secure more cost-effective coffees while maintaining quality standards. However, managing all of these is easier said than done, and the digital marketing landscape is constantly evolving.
Waiting on a single product to execute a dish can become extremely expensive if supply chain issues prevent it from ever reaching your restaurant, forcing you to find different outlets for the rest of the ingredients. Post about the updates on your restaurant website , social media, and in-store signage.
Your storefront, as is your social media, website, or delivery boxes, is essential. To-Do: Create a cohesive brand (logo, colors, messaging) across all platforms Run promotions and highlight unique menu items Ensure your website is mobile-friendly with clear menus and photos 3. Effective scheduling is a cornerstone of staff management.
Operational Complexity Managing online orders alongside in-house dining requires efficient workflows and staff training. Implementing robust tracking systems and real-time communication tools can help manage customer expectations and improve satisfaction. Meeting these demands consistently can be challenging.
marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. But the brand remains the toughest turnaround in the restaurant industry.
This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.
This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges.
For many restaurant owners and operators, managing food costs can feel like a losing battle. Why Rebates Often Backfire While rebates can work well when layered into a well-managed purchasing strategy, theyre often used in place of one. Enter Supplier Relationship Management (SRM) SRM is more than a contract or a rebate schedule.
Its then up to the restaurant to supply evidence that the charge is legitimate and that the customer has no grounds for a refund. Restaurants should i nclude language on its website and delivery profiles giving consumers contact information for concerns and refund requests.
They require specialized support that understands the intricacies of fluctuating revenues, high labor costs, and complex inventory management. This volatility makes accurate forecasting and consistent cash flow management incredibly challenging.
Youve got a million things to jugglekeeping your kitchen running smoothly, ensuring top-notch service, managing costsand, of course, trying to stay profitable. A ‘done-for-you’ platform takes all the guesswork and technicalities out of building and managing your digital storefront. ” One of the biggest advantages?
website , but there are also prints available at Neighborhood Spot. Still, it usually manages to make even its most time-sensitive drops feel timeless and elevated (case in point: the new White Lotus -inspired home collection , which has some great cocktail accessories ). The duos designs are frequently sold out on the Cevallos Bros.
In today’s dynamic hospitality landscape, characterized by fluctuating demand, intense competition, and escalating operational costs, revenue management for the hospitality industry isn’t just an advantage; it’s a necessity. Key Takeaways Learn proven revenue management strategies for the hospitality industry.
This is where revenue management for hospitality and tourism comes into play. We’ll demystify hospitality revenue management, providing clear definitions, practical insights, and an essential overview of effective revenue management strategies for hotels and other tourism businesses. This guide is designed for beginners.
But with supply chain headaches, rising labor costs, and unpredictable demand, that’s easier said than done. 🔑 The Fix: Smart inventory management keeps track of every item, auto-replenishes stock at optimal levels, and reduces waste. Stocking too much means wasted capital; too little means unhappy guests. The result?
In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Appeal to Mobile Gamers.
Consistently delivering safe dining experiences requires a total re-think of processes and service standards, then the skills and behaviours required of both managers and team members. Everywhere a potential customer is in contact with your brand- social media, the website, a phone call, the entrance.
Your restaurant already has a crew of experts: chefs, bartenders, event managers, and more. There’s great potential for revenue here, including the class registration and any supplies you can sell for pickup at your restaurant or delivery to your customers’ doors. Show off their knowledge by hosting virtual classes.
This should include clear roles and responsibilities, outlining what needs to happen and who will manage each activity (e.g., who will manage communications to different stakeholders, who will notify supply chain partners, etc.) Data is integral to recall management. Train your team. Act quickly. Leverage tech tools.
Beyond the brick and mortar, there are many digital assets to manage during the transition phase. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider. The same applies to websites on other platforms like WordPress or Drupal.
Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. The worst of the labor problem is beginning to ease.
If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? What did you learn from this experience that could improve the way you manage future recalls?
Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Pizza companies have long managed their delivery services independently.
Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items.
This includes quality management software and auditing apps. Reiterate these messages on your website and via social media posts. Manage Visibility. Having a HACCP- based food safety management system with interrogations and corrective actions is a blueprint for success. Invest in Digital Tools.
The restaurant industry is still dealing with pandemic-related issues, including supply chain disruptions, new COVID variants and surging cases, labor shortages, rising prices, and a shift in consumer demand. Therefore, post your health inspection reports on your website and social media platforms. Commit to ongoing training.
The fact is that customers who are uncomfortable and/or allergic to cleaning supplies, paints, insecticides, and other materials used in restaurants will not stay as long or spend as much money. So, how can restaurants address these air quality issues and get more customers through their doors each night?
Plus, 43 percent of consumers told business news and insights website The Manifest that they prefer to order delivery from restaurants directly rather than from a third-party service. Smart operators are finding ways to connect supply chain technology with front-of-house demand.
Tasks such as managing Accounts Payable and Accounts Receivable, handling ledger entries, and invoicing can easily be handled by co-sourced employees. This allows the restaurant staff to deliver outstanding customer experiences inside of the restaurant and not have to worry about also managing outside calls. Accounting.
Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges.
In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. 5 or while supplies last. 5 or while supplies last.
This isn’t just about ensuring a website looks nice. Similarly, various social media websites allow businesses to enlist their menu for customers to order, which can attract new audience that may not earlier have had access to. Evaluate and Shift Your Ad Spend.
Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.
One smart idea is investing in software that can schedule employees’ working hours, manage HR processes, prepare payroll, analyze labor data, and monitor employee attendance. Self-service kiosks can maximize the number of on-premise orders while mobile apps or websites allow customers to place orders directly without staff intervention.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content