Remove Retail Remove Social Media Remove Website Management
article thumbnail

‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine.

Marketing 490
article thumbnail

Restaurants Turning to Automation

Modern Restaurant Management

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. 58 percent of restaurants prefer to use their own app or website for delivery. 62 percent of revenue to come through those online channels.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

New Age Recruitment Marketing Channels for Today’s Competitive Restaurant Hires

Modern Restaurant Management

We work with top restaurant and food retail brands, like Applebee’s and Chick-fil-A, that are very sophisticated when it comes to using digital, email, mail, and offline out-of-home marketing to drive consumer traffic and sales in their stores. Social Media Advertising. ones with hospitality, restaurant, cooking, etc.

article thumbnail

Digital Marketing Tips to Attract More Valentine’s Day Diners

Modern Restaurant Management

The National Retail Federation estimates that 41 percent of consumers will celebrate Valentine’s day with a special dinner or celebration at home. Give Your Website All of the Love. Restaurant websites should have a clean, uncluttered feel and customers should easily be able to navigate between pages.

Marketing 553
article thumbnail

Is Your Ghost Kitchen Haunted by Food Safety Breaches?

Modern Restaurant Management

The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 Promote your safe practices on social media. Therefore, post your health inspection reports on your website and social media platforms. billion by 2027.

article thumbnail

What Restaurants Need to Know About Recalls

Modern Restaurant Management

This should include clear roles and responsibilities, outlining what needs to happen and who will manage each activity (e.g., who will manage communications to different stakeholders, who will notify supply chain partners, etc.) Data is integral to recall management. Train your team. Act quickly. Leverage tech tools.

article thumbnail

How Restaurants Can Protect Themselves From Cyber Attacks

Modern Restaurant Management

Cybersecurity for restaurants is more important than ever because IT is an increasingly important part of both the restaurant sector and of retail more generally. Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges.