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Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Additionally, having uniform policies will help with fraud detection and prevention. Having a clear refund policy can help staff detect suspicious behavior. Resources like webinars and fraud prevention platform demos can help these individuals better understand what they should be looking for.

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Make High-Traffic Times More Profitable with These Payment Optimization Tips

Modern Restaurant Management

These regulations and standards, aimed at protecting cardholder data from theft and fraud, include data privacy laws, consumer security laws, payment network policies, and more. When this happens the bank may reverse the charge, withdrawing the funds from the restaurant and refunding the money to the customer.

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Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Establish a policy on how incorrect orders will be handled, such as having a manager offer a refund, free desserts, or drinks on the house. Mistakes happen, so have a set protocol for handling incorrect orders in a way that satisfies customers and makes them want to return.

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Restaurant Credit Card Fraud & Chargebacks: What Operators Need to Know

ChowNow

In an Instagram post , she wrote, “We spent hours upon hours fighting each claim and refund, until eventually they buried us. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks. Here’s an overview of various platforms’ chargeback policies for restaurants.

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Food Delivery Fraud: Challenges in Ensuring Security for Platforms, Drivers, and Consumers

Modern Restaurant Management

In both instances, the customer requests a refund, even if they did, in fact, receive the order. To prevent chargeback abuse, restaurants should ensure that they partner with delivery apps that have a policy of reviewing information before automatically granting refund requests.

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Dine and Dash: What Operators Need to Know

ChowNow

In an Instagram post , she wrote, “We spent hours upon hours fighting each claim and refund, until eventually they buried us. Different online ordering platforms have varying policies when it comes to credit card fraud and chargebacks. Here’s an overview of various platforms’ chargeback policies for restaurants.

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Surviving Disruption: How New COVID-19 Legislation Can Assist the Restaurant Industry

Modern Restaurant Management

COVID-19 Legislation and Tax Policy Changes. The credits are refundable to the extent that they exceed the employer’s payroll tax and will be in effect through Dec. For C corporations, any net operating losses (NOLs) incurred from 2018, 2019, and 2020 can be carried back five years to generate tax refunds. 31, 2020.