Keeping Up with Diners’ Expectations Amid Rising Prices
Modern Restaurant Management
MAY 13, 2024
To stay in the know, 46 percent of today’s diners want the ability to view their loyalty point balance, 48 percent want to place a delivery request and 56 percent want to track their order from their mobile device. The Index revealed 57 percent of consumers have canceled a delivery order after seeing the additional fees.
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