Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

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Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

DECEMBER 30, 2020

Whether that means introducing online ordering, adding contactless pay options, upping your social media game or launching paid digital advertising efforts, you need to adapt to make sure you are effectively engaging new and existing customers. Which part of town dominates online orders? When do reservations spike?

2021 563

2021 Marketing Food Safety Back of House 563

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. The Great Resignation is real and it’s hitting the restaurant industry hard.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Goliath Consulting

FEBRUARY 16, 2021

This signifies a drop in younger recruits that compose a larger part of the restaurant workforce, not to mention how workers may be leaving the restaurant industry for good in search of more stable, reliable jobs (5). Speed is one of the most critical factors in recruiting, particularly in the restaurant industry. Easy Scheduling.

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Recruiting Hiring Communication Online Ordering 195

ChowNow

MARCH 14, 2025

Restaurant operations management is the art and science of keeping a restaurant running smoothly, creating order in a naturally chaotic environment. Successful restaurant operators use data-driven ordering, reliable supplier relationships, and waste-reduction strategies to keep inventory lean without sacrificing quality.

Operations 195

Operations Management Management Front of House 195

7 Shifts

NOVEMBER 14, 2024

7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process. Restaurant training methods and best practices One-on-one, group, online or blended, and simulations each have their own advantages and can be used to create a comprehensive training program.

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Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

DECEMBER 22, 2020

No surprise during an economic crisis, over 81 percent of restaurants and other business owners are prioritizing cash flow management and are identifying ways to cut back spending and increase sales, namely by moving services online. Increasing products/services online (40 percent). Cutting expenses (36 percent). Pivot, Then Repeat.

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Small Business Cash Management Webinar Recruiting 449

Modern Restaurant Management

DECEMBER 31, 2024

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

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Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 10, 2022

Serving up childhood memories and some of the best fare anywhere, these mom-and-pop restaurants count on their regulars to dine-in often, or order takeout when they can’t. As a small town restaurateur, you might be asking yourself “ Why do I need online ordering? Wouldn’t it be nice to take a few orders away from the big guys?

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Online Ordering Ordering Small Business Food Order 195

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Thankfully, there are many online resources and forums that owners or managers can use to determine which reporting solutions are best suited for their restaurant.

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Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

DECEMBER 14, 2021

Solution: be not just about food, food is a must and this is something that I can order from a dark kitchen, but be a place with experience – unique, atmosphere, and a local attraction. This is especially true for restaurants where customers now demand multiple ways to place and pick-up orders. order & pay at table options).

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2022 Food Supply Mobile Ordering Customer Experience 474

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Online ordering systems that retain past orders simplify the takeout and delivery process, therefore motivating your customers to return for ease.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Modern Restaurant Management

NOVEMBER 6, 2019

Cloud kitchens will continue to grow, fueled by the expansion of centralized kitchens and the growth of online, delivery-only brands. With slower labor-force growth, restaurants will continue to compete against other industries for talent, making recruitment and retention vital to success in the coming decade.

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2030 Dietary Restrictions Recruiting 2018 385

Modern Restaurant Management

AUGUST 23, 2023

Prior to his role as General Manager, he was CGO (Chief Growth Officer), General Manager, Vice President, and Chief of Staff, where he spearheaded projects including the acquisition of Punchh, company integrations, executive recruiting, and has established PAR’s KPI setting and tracking process through business reviews.

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Loyalty Program Customer Experience Customer Service Mobile Ordering 419

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). One strategy for reducing costs has been the increased use of technology.

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2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment. Franchise Giveaway. The Hummus & Pita Co.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Detailed instructions on how to use the POS system.

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Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

DECEMBER 9, 2019

On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Turnover Tip : While recruiting and interviewing, make sure the candidate knows exactly what the position entails. Online schedulin g and communication softwares can save you and your employees’ time.

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Recruiting Training 2018 Hiring 292

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Top Appeal : Real-time order updates are the most appealing AI feature, driving app usage.

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Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

FEBRUARY 27, 2020

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. Alcohol is a key driver of sales in the fine dining segment, with nearly two-thirds of orders including alcoholic beverages. Employing digital tools.

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2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. ” says John Cocker, FOODWORKS’s president.

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Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Sloppy plates, incorrect orders, missed jobs, and rework all stem from a lack of attention to detail.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

DECEMBER 3, 2019

You’ll have to work with contractors and suppliers, acquire permits, and stay in touch with your franchisor to make sure you’re staying brand compliant.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 102

Recruiting 2021 Management Management 102

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Rail

APRIL 4, 2023

By Torrey Tayenaka, Contributor Video marketing for restaurants is an essential type of marketing campaign to inspire patrons to visit or order. One that they think about for hours and eventually hop in the car or place an online order. This is how you show them the colors and textures of your food. You want to spark a craving.

Social Media 264

Social Media Front of House Advertising 2022 264

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 98

Recruiting 2021 Management Management 98

Embrace the Suck

APRIL 18, 2022

I should get on online ordering. I should recruit more talent. I must get on online ordering. I must recruit more talent. I must recruit more talent. Here’s a simple definition: Brand = what your guests say about you…online, to their friends, to their family. Online ordering.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

The Rail

NOVEMBER 18, 2022

First, you must understand what sexual harassment is and what it can look like in order to protect your restaurant’s staff from it adequately. You can make the reporting process available online, in person with HR, or both. Start in your recruiting and hiring process. Understand the Ins & Outs of Sexual Harassment.

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Communication Back of House Recruiting Events 279

7 Shifts

NOVEMBER 19, 2019

Expand Your Order-Taking Opportunities When calculated as a percentage of sales, restaurant labor cost percentage can decrease when you sell more food. One of them is expanding into online ordering on your own website. Another option is to work with third-party order taking sites and apps.

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Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

JUNE 13, 2023

Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. Our Pizza Portal allows us to keep up in such a fast-paced environment, with onsite self-service pickup, order ahead online or through the app, and delivery options.

Franchise 221

Franchise Franchising Online Ordering Food Supply 221

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 450

Franchise Franchising Leadership Beverage 450

Modern Restaurant Management

FEBRUARY 6, 2020

Executive Vice President Jeremy Biser said initial recruiting efforts will target development in Maryland, Virginia, Delaware and Pennsylvania but added that the company plans to look further south and west later this year. Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Is online food delivery a profitable business? Thanks to online platforms and delivery apps, restaurants can now serve more people who might not have come in before.

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Delivery Online Ordering Food Mobile Ordering 167