SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. MDP Restaurant Group operates concepts nationwide, including their newest concept: Bambuu Asian Eatery. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing.

Email Marketing 97

Email Marketing Social Media Advertising Online Ordering 97

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. In August, the restaurant industry lost more than 40,000 jobs.

2022 188

2022 Hospitality Loyalty Program Point of Sale 188

Modern Restaurant Management

OCTOBER 6, 2022

Happy hours can be a great way to increase foot traffic and boost sales for restaurant and bars. Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. So, you can attract new customers and encourage existing ones to stick around for a bit longer with happy hour promotions.

Loyalty Program 201

Loyalty Program Social Media Point of Sale Customer Experience 201

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Open for Business

MAY 19, 2023

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. Still, staying on top of what’s new can help your restaurant stand out from the pack. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Sling

APRIL 2, 2023

Incentive pay may be just what your business is looking for to motivate team members to push past plateaus into higher levels of performance. But what exactly is this type of compensation, how does it work, and what options could your business offer? Table of contents What is incentive pay? How does incentive pay work?

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Lavu

DECEMBER 16, 2019

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. o gauge your ideas on known similar competitor programs.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Restaurant365

APRIL 20, 2022

Anyone in the restaurant industry has felt the satisfaction of seeing your regulars walk through their doors – it’s the feeling of appreciation and gratitude. Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

JUNE 19, 2020

No one knows what the future of foodservice looks like, but there are crucial hints in the data, analytics and e-commerce. If we have learned anything during the last few months, it is that sticking to the, “it’s how we have always done it,” mentality won’t position restaurants for recovery.

Website Management 199

Website Management Loyalty Program Front of House Point of Sale 199

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. How To Use Loyalty Programs To Boost Restaurant Sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

While there are ample other ways to boost sales, loyalty program is a reliable solution. The aim is to make the customers happy and satisfied in order to retain them. Restaurants are rightly paying more attention to customer experience. How To Use Loyalty Programs To Boost Restaurant Sales.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Restaurant Engine

AUGUST 12, 2020

Today’s restaurant customer wants what they want when they want it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Cheetah

MAY 11, 2021

In May, the fantastic news we’ve all been waiting for finally came: San Francisco officially moved into the yellow tier (minimal risk), allowing indoor restaurants, bars, breweries, and wineries to reopen at 50% indoor capacity! Restaurant Reopening Requirements. Restaurant Reopening Requirements. Start by revisiting your menu.

Back of House 148

Back of House Front of House Food Supply Coaching 148

EATER

MARCH 11, 2021

Last March, Americans signed up for CSAs in droves — and they’re sticking with them This story was originally published on Civil Eats. But when the coronavirus pandemic hit, Ten Mothers Farm , like many CSA programs throughout the country, saw a surge in demand , and they started a long waiting list. “I

Loyalty Program 99

Loyalty Program Point of Sale Small Business 2020 99

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. For most of your restaurant customers, delivery is an expected service. Yet, offering delivery can be expensive for restaurants. To help you capitalize on the delivery trend, let’s look at increasing your restaurant delivery profits.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

The Restaurant Times

NOVEMBER 20, 2021

The slowdown in the F&B sector due to the pandemic has compelled restaurant operators to think about better ways to sustain and grow their businesses in the future. Diversifying services with the aid of technology has been one of the major growth strategies that the Middle East restaurants have been adopting in the past one year.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

Next Restaurants

AUGUST 22, 2019

Your restaurant might have the best food in its price bracket, the most inventive menu , and the kind of welcoming environment that turns first-timers into regulars — but if you don’t know how to promote it — simply assuming that the quality will shine through — you can struggle to compete. Image credit: Max Pixel.

Loyalty Program 60

Loyalty Program SEO Social Media Dietary Restrictions 60

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right?

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

NOVEMBER 14, 2019

Famous Dave's is one restaurant brand that evokes salivation satisfaction. Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr.

Advertising 143

Advertising Social Media Loyalty Program Technology 143

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus.

2021 78

2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

OCTOBER 5, 2022

Here’s how loyalty programs often pan out: A customer downloads the app. Although the average consumer belongs to 15 or so loyalty programs, they use fewer than seven. So how can you make your loyalty program stand out instead of going stale? Does that sound familiar?

Loyalty Program 192

Loyalty Program Customer Experience Online Ordering Food Order 192

Social Hospitality

JULY 5, 2019

Digital marketing has revolutionized the marketing landscape, especially for restaurants. Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Are you marketing your restaurant in the right way? Leverage Social Media Marketing.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

iTab POS

NOVEMBER 8, 2018

Running a restaurant business is no easy feat. Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers. The good news is that you can overcome all these issues with a restaurant POS system.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

MARCH 1, 2022

This edition of MRM Research Roundup features The State of What Feeds Us, Dry January, top cuisines on Instagram and. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. QSR 2021 Performance. On average, sales were up 8.1 percent. . ” QSR App Adoption.

Loyalty Program 182

Loyalty Program Mobile Ordering Download Food Order 182

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. The restaurant business is an extremely competitive industry. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 166

Franchise Franchising Food Safety Kitchen Safety 166

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Wing Zone Refresh.

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Now, we’re confident we have the right, deeply experienced partner in Samira Shariff to spearhead our entry into the market.” CPK Heads North.

Franchise 151

Franchise Franchising Fast Casual Customer Experience 151

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. Yelp Data shows restaurants are reopening amidst a surge in diner demand. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels.

2021 195

2021 Fast Casual Online Ordering Consumer Goods 195

Touch Bistro

MAY 14, 2021

After a tough year, running a restaurant contest is a great way to show your customers some love for sticking with you and supporting your business – you just need a few red hot restaurant contest ideas to get started. The Benefits of Running Restaurant Competitions. After all, no one likes “it’s all about me” marketing.

Social Media 52

Social Media Email Marketing Merchandise Loyalty Program 52

Notch

FEBRUARY 14, 2019

There’s hard evidence that shows restaurant promotions can get more guests through your doors and more dollars in your tills. But just running a promotion for the sake of it or at random doesn’t guarantee success for your restaurant. The science behind discounts and restaurant promotions Promotions make sense, right?

Specials 75

Specials Loyalty Program Seasonal Menu Point of Sale 75

RGU

JANUARY 20, 2020

Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Logistics and delivery are now make-or-break, as consumers have many options to find and purchase the same or similar products. Grubhub saw its market cap reduced to $4.79 billion on Jan.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Notch

FEBRUARY 14, 2019

There’s hard evidence that shows restaurant promotions can get more guests through your doors and more dollars in your tills. But just running a promotion for the sake of it or at random doesn’t guarantee success for your restaurant. The science behind discounts and restaurant promotions Promotions make sense, right?

Specials 52

Specials Loyalty Program Seasonal Menu Point of Sale 52

RGU

NOVEMBER 6, 2019

By: Adam Guild Editor's note: While this article focuses on email marketing for restaurants, the information, links to resources, and tips and advice are easily applied to other industries. In today's hyper-visual world of social media, it may seem like email marketing is a little old-fashioned. Not necessarily!

Email Marketing 40

Email Marketing Marketing Mobile Ordering Social Media 40