Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. In 2022, U.S. software company NCR Corp.

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POS Marketing Point of Sale Cash Management 448

Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. But what happens when your restaurant suffers an internet outage, taking your POS system with it? Your delivery management and online ordering will also be impacted.

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POS Front of House Cash Management Online Ordering 520

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected.

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Operations Point of Sale POS Small Business 601

Modern Restaurant Management

MAY 19, 2025

POS terminals were clunky, fixed to the counter, and limited to basic transactions. Yet even then, operators were innovating—often quietly and creatively. The pandemic redefined how restaurants operate. Operators had to shift—fast. Take digital kitchen management platforms, for example.

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Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity.

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POS Food Supply Mobile Ordering Point of Sale 539

ChowNow

APRIL 11, 2025

Fortunately, theres a better way: integrating your delivery services into your restaurants POS system. There are two ways to do it: Direct integrations : Where your POS system connects individually to apps like Uber Eats or DoorDash. With 70% of US diners ordering takeout once a month, operators cant afford to let these issues slide.

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POS Online Ordering Demo Point of Sale 195

Modern Restaurant Management

MAY 5, 2025

When restaurant operators think about reducing operating costs, they often think they have to make large, sweeping cuts. Staff Appropriately When restaurants cut employees or reduce tables, they don’t end up with fewer expenses–they end up with burned-out, disgruntled team members who aren’t operating at their best.

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Operations Front of House Back of House 2025 251

ChowNow

MARCH 21, 2025

Is your delivery operation disorganized? If managing food delivery feels more like a headache than a revenue stream, youre not alone. But with so many third-party platforms available, managing them all simultaneously quickly becomes overwhelming. The operational and customer service benefits of using an aggregator.

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Delivery Operations Food Online Ordering 195

Modern Restaurant Management

FEBRUARY 24, 2025

Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations. Leveraging Technology to Streamline Reservations Modern technology has reinforced the hospitality industry, providing innovative tools to automate and simplify the challenge of managing no-shows.

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Book Reservations Communication Customer Experience 385

Modern Restaurant Management

DECEMBER 26, 2024

In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. But this technology adoption has also introduced new cybersecurity vulnerabilities.

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2025 Point of Sale Food Supply 2024 558

The Rail

MARCH 31, 2025

By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. It ensures process consistency and simplifies operations across multiple sites.

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Technology Management Management Operations 130

Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Once they’ve gained access, hackers inject malicious code into the POS software.

Online Ordering 251

Online Ordering POS Small Business Employee Relations 251

Modern Restaurant Management

MAY 11, 2022

Accurate inventory management is crucial to running a successful business because it directly impacts a company’s bottom line and is key to maximizing profits. Built by a former Subway franchisee, GoVentory automates the inventory management process by utilizing GS1 Standards to achieve optimal supply chain visibility.

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Inventory Management Management Food Supply 547

Modern Restaurant Management

APRIL 7, 2025

As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought. Elevate Operations from Adequate to Excellent Over a third (38 percent) of operators say their restaurant was not profitable in 2023.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

NOVEMBER 11, 2021

To do so, restaurants need to be mindful of these key elements of successful supply chain management. Connecting your financial, transaction, and restaurant inventory management systems enables you to optimize production and better control cost variance proactively. Planning and Forecasting. Tracking Supply Chain Flow.

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Supplies Management Management Food Supply 546

Modern Restaurant Management

MAY 27, 2025

Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. An integrated response plan should include a designated response team that includes IT staff, management, legal counsel and an insurance representative.

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Insurance Document Employee Relations 2023 282

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

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POS Operations Loyalty Program Seasonal Menu 324

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

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Management Management Operations Mobile Ordering 367

Modern Restaurant Management

NOVEMBER 16, 2021

Going digital – increasingly a top choice among restaurant management. Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Cloud-based restaurant management software is changing the way restaurant operators conduct business.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

Modern Restaurant Management

JUNE 9, 2025

” As a business operator who works with data daily, I decided to test that idea the hard way: could I use GPT to create consistent, integrated operational reports across multiple store locations…without a formal data layer? My advice to restaurant operators: AI can be a powerful partner. Quick answer: No.

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Waste Point of Sale Demo Operations 407

ChowNow

MARCH 20, 2025

Every restaurant faces operational challengeseven with a great menu and a talented team, bottlenecks can slow service, frustrate customers, and cut into profits. Instead of focusing on growth, restaurant operators spend their time fixing problems that shouldnt exist in the first place. But it doesnt have to be this way.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

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Management Management Operations Mobile Ordering 352

Modern Restaurant Management

DECEMBER 23, 2024

These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

MAY 1, 2024

When this happens in restaurants, it can harm the feeling of collaboration necessary to achieve peak operational efficiency. Kitchen staff : The kitchen staff is perhaps the most integral part of a restaurant operation to the guest experience — after all, what do people go to a restaurant for if not to eat?

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Communication Operations Leadership Employee Relations 492

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. This balance between automation and data-driven tools makes operations smoother and more efficient.

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POS Operations Online Ordering Mobile Ordering 78

ChowNow

MARCH 20, 2025

In this article, youll learn: How menu management software streamlines menu updates and eliminates manual errors Why outdated or inconsistent menus can impact customer satisfaction and revenue Key features to look for when choosing the right software for your restaurant Lets explore why every restaurant needs menu management software.

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Menu Management Management Online Ordering 195

Modern Restaurant Management

NOVEMBER 19, 2024

The key to achieving this is proper staff training, adopting and leveraging technology to enhance the dining experience and manage operations, as well as cultivating a personalized experience and welcoming environment for all solo diners.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. From over-serving intoxicated guests to improperly checking IDs, restaurants can face serious legal, financial and reputational consequences for failing to effectively manage their liquor liability risks.

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Serving Restaurant Law Insurance Employee Relations 377

Modern Restaurant Management

MAY 9, 2025

Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 251

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease. What is Restaurant POS Integration?

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POS Cash Management Point of Sale Customer Experience 130

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system.

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2025 POS Technology Operations 93

Modern Restaurant Management

OCTOBER 1, 2024

Bar and restaurant operators often face tough dilemmas, ranging from the daily question, “Should we be mixing more drinks or turning more tables?” With today’s technology, bar and lounge operators can have the best of both worlds. This question often stymies operators eager to increase revenues.

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Bar Operations Back of House Front of House 449

Modern Restaurant Management

DECEMBER 19, 2024

In the restaurant industry, advances in payment processing and payment technology are driving significant changes, influencing everything from customer experience and operational efficiency to revenue generation and security.

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2025 Loyalty Program Mobile Ordering Online Ordering 447

ChowNow

FEBRUARY 28, 2025

Managing multiple third-party delivery platforms can feel like running several businesses at once. Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. Here are the biggest takeout problems operators contend with on a daily basis. Order management issues.

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Delivery Online Ordering Customer Service POS 195

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

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Management Management Email Marketing Reservations 397