Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 193

2024 Loyalty Program Food Order 2030 193

Modern Restaurant Management

DECEMBER 20, 2023

Notably, not enough investment in technology and digital transformation. With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Here are some of their insights. Click here for the first part.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Squirrel Systems

MAY 17, 2024

Successful growth requires a strategic approach that balances revenue planning, technology integration, and effective staffing choices. Restaurant operators can create a stable and sustainable growth path by focusing on these key areas. They provide detailed sales reports, inventory tracking, and guest data.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Loyalty will continue to get more personal and less transactional.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. trillion in sales for 2024 signals strong economic activity.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences.

2024 193

2024 Fast Casual Insurance Food Safety 193

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

FEBRUARY 14, 2023

Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests. Tech is essential to this effort.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

The Rail

DECEMBER 11, 2023

Through leveraging advanced machine learning and real-time data, digital ordering platforms can be an incisive tool when it comes to brand loyalty and customer retention. The technology can track customer order history in a way that can identify trends and customer insights surrounding different dishes to help optimize your menus.

Loyalty Program 59

Loyalty Program Ordering Mobile Ordering Online Ordering 59

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. In total, 165 stores are set to open. Randy’s Donuts is also in negotiations for dozens of stores throughout California and other states.

Franchise 168

Franchise Franchising Sustainability Fast Casual 168

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. They are the epicenters of culture, conviviality, and creativity. They are where we gather to celebrate life’s milestones, discover new flavors, and connect with our communities.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. Blockchain technology has been applied to the food industry.

Serving 185

Serving Loyalty Program Food Supply Point of Sale 185

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

BNG Point of Sale

APRIL 22, 2020

Own a restaurant that requires a mobile point of sale system? With the latest technology available for businesses, now many bars, restaurants, and cafes can use a point of sale system that fits in a pocket with similar features to a full POS system.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. points year-over-year, driven down by a weak holiday shopping period. The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Yelponomics. calculated? According to researchers?,

2020 176

2020 Loyalty Program Point of Sale 2019 176

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent, and it’s clear that net sales performance was sustained by average check growth. QSR 2021 Performance. percent compared to 2019.

Loyalty Program 177

Loyalty Program Mobile Ordering Download Food Order 177

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 54% of restaurants plan to spend more on technology in 2024. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. We also foresee a lot of companies will redesign locations even further to maximize efficiency.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

MBB Hospitality

NOVEMBER 15, 2023

Leveraging technology can streamline these processes, reducing waste and ensuring precise portion control. Implementing software that integrates with your point-of-sale (POS) system can provide real-time data on food usage, allowing for immediate adjustments in purchasing and menu pricing.

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

BNG Point of Sale

APRIL 22, 2020

Own a restaurant that requires a mobile point of sale system? With the latest technology available for businesses, now many bars, restaurants, and cafes can use a point of sale system that fits in a pocket with similar features to a full POS system.

POS 52

POS Loyalty Program Point of Sale Mobile Ordering 52

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. New technologies that optimise workflows are emerging and help restaurateurs maximize their restaurant’s efficiency and profit margins while minimizing costs. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Consumers ranked local chains as their second most desired type of apps and loyalty programs. The edition of MRM Research Roundup features what feeds us, drive-thru drama, a Tik Tok survey on restaurants and the best cities for beer. The State of What Feeds Us.

2021 163

2021 Fast Casual Mobile Ordering Social Media 163

The Restaurant Times

NOVEMBER 20, 2021

The slowdown in the F&B sector due to the pandemic has compelled restaurant operators to think about better ways to sustain and grow their businesses in the future. Diversifying services with the aid of technology has been one of the major growth strategies that the Middle East restaurants have been adopting in the past one year.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

The Restaurant Times

APRIL 24, 2021

The restaurant industry of the UAE is steadily moving towards using the latest technology to manage their brands. Especially for owners of restaurant chains, or people wanting to step into franchise agreements, the only way to grow is to incorporate the best of technology out there. Enterprise Management. Customer Analysis .

Technology 52

Technology Loyalty Program Online Ordering POS 52

The Restaurant Times

MARCH 29, 2021

With increasing competition and rapidly evolving trends in the UAE F&B space, it is challenging for restaurants to keep sales steady. that poorly affect sales. Hence, there is a need for restaurant owners to look out for innovative ideas that not only help them in increasing sales but also increase profits.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. We know we are not alone in navigating the labor crunch restaurants are facing. A drop in employee retention & difficulty in hiring.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. . To be able to offer these types of resources means a lot.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Mad Mobile

MARCH 1, 2024

The pressure to adopt new technology in your restaurant is everywhere. In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. The use of technology expedites each part of their process.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Bingage

NOVEMBER 5, 2019

Still, I am copying again, Can’t a restaurant sustain in the market being a technophobe. Still, I am copying again, Can’t a restaurant sustain in the market being a technophobe. We don’t believe in spending money on expensive technology. Welcome readers. Then he ended the call.

Sustainability 74

Sustainability Loyalty Program Email Marketing 2025 74

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 179

2020 Fast Casual Point of Sale Online Ordering 179