Modern Restaurant Management

APRIL 11, 2025

Modern Restaurant Management (MRM) magazine asked Zabaneh to elaborate on best practices restaurant operators should put in place now. With inflation and rising costs, what are some practical suggestions for restaurants to manage costs while offering value to guests?

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

DECEMBER 9, 2024

A manageable workload and smooth-running workplace will keep your employee satisfaction high so you don’t have to worry about unhappy workers. Predict Inventory Needs Your POS system can use past data to estimate how much stock is needed to meet upcoming demand in your restaurant.

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POS Seasonal Menu Point of Sale Customer Experience 418

Modern Restaurant Management

NOVEMBER 11, 2021

To do so, restaurants need to be mindful of these key elements of successful supply chain management. In order to reduce cost, waste, and optimize inventory, the process begins with planning and forecasting. Managing thousands of suppliers is impossible to do with manual on-premises systems. Planning and Forecasting.

Supplies 546

Supplies Management Management Food Supply 546

Modern Restaurant Management

APRIL 18, 2025

AI-powered scheduling can predict peak hours, optimize labor costs, and help managers stay ahead of demand—without guesswork. For example, Taco Bell is using AI-driven labor and inventory management tools to fine-tune staffing and reduce food waste. For independent restaurants, the same AI-driven efficiency applies.

Airlines 435

Airlines Hospitality Waste Food Order 435

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management? Its tough, and cant be done passively. Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 9, 2022

This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. An IoT remote monitoring device will allow operators to monitor critical business items such as inventory, refrigeration, HVAC from anywhere, at any time.

Inventory 474

Inventory Equipment Waste Pricing 474

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. They play a big role in overseeing your inventory and attending to customer complaints. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation.

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Bar Management Management Hiring 195

Modern Restaurant Management

MARCH 20, 2025

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. Growing a restaurant or catering business is no small feat.

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Catering Delivery Customer Service Customer Experience 354

Modern Restaurant Management

OCTOBER 25, 2024

Managing Inventory The first area of focus for any waste elimination strategy is your restaurant’s approach to ingredients. By managing your food more effectively, you’re minimizing costs and reducing pressure on the environment. It takes commitment alongside some investment in specific areas of operations.

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Waste Equipment Inventory Customer Service 311

Modern Restaurant Management

JULY 18, 2024

Managers play a pivotal role in either fostering a positive service industry culture or contributing to burnout. It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work.

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Management Management FOH BOH 474

Modern Restaurant Management

OCTOBER 13, 2024

Back-office digital innovations are also helping restaurants manage costs and make the most of their workforce. Inventory management tools, for example, enable the real-time tracking of food stock, alerting staff to use items before they spoil and reducing waste. Staffing and workforce management tools are also proving useful.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449

Restaurant Business

OCTOBER 23, 2024

A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management. One of the most impactful areas is inventory management.

Customer Experience 301

Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

MAY 19, 2025

Restaurants transitioned from reactive to proactive management, from disconnected systems to unified platforms. With the right tools, operators can manage staff schedules, streamline kitchen communication, monitor inventory levels, and analyze sales trends all in one place. Take digital kitchen management platforms, for example.

Hospitality 275

Hospitality Front of House Back of House Food Order 275

7 Shifts

NOVEMBER 15, 2024

Your staff, especially your restaurant manager, plays a crucial role in the overall dining experience. We’ve prepared a list of restaurant manager interview questions that can help you find the right person to lead your team and help grow your business. How do you manage the restaurant’s budget and control costs?

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

NOVEMBER 1, 2024

coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Handle Recalls as a Supply Chain For any food brand, consumer protection is the most important part of recall management. Integrate systems and data.

Supplies 419

Supplies Food Supply Point of Sale Communication 419

Modern Restaurant Management

OCTOBER 6, 2023

In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making. Consider cold chain management, quality control, inventory management, and/or any other aspect that can be optimized. Elevating customer experiences.

Food Safety 504

Food Safety Operations Management Management 504

Modern Restaurant Management

AUGUST 17, 2022

Inevitably, the constant stress of being short-staffed and working tirelessly to fill the staffing gaps is causing many restaurant managers to suffer from job burnout. Stress is part of the territory as a restaurant manager. The long hours, endless tasks, and physical demands are expected, but can also be managed.

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Management Management Mobile Ordering 2023 474

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Often, this leads to rushed, poor communication between managers and employees, which in turn creates frustration among staff and even disgruntlement.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

DECEMBER 30, 2024

For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand. Start with areas where AI can make a measurable impact, such as inventory management or targeted promotions. This reduces waste and ensures menu availability, even during busy periods.

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2025 Dine-in Mobile Ordering Customer Experience 450

Modern Restaurant Management

JANUARY 29, 2025

Retailers : Grocery stores have responded by imposing purchase limits on eggs to manage supply. Advanced Inventory Management : Utilizing data-driven forecasting tools allows businesses to anticipate fluctuations and adjust procurement strategies accordingly.

Supplies 373

Supplies Pricing Food Supply 2025 373

The Restaurant Group

FEBRUARY 23, 2025

Introduction In the fast-paced world of restaurants, keeping a close eye on your inventory is as vital as the secret sauce in your signature dish. Proper inventory tracking helps reduce waste, control costs, and boost profits. What Is Restaurant Inventory Management? Key Components of Restaurant Inventory Management 1.

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Inventory Management Management Audits 88

Modern Restaurant Management

APRIL 7, 2025

Dynamic QR codes exemplify this approach, serving as a standardized solution that can instantly connect diners with menus for easier ordering, customer receipts for faster checkout, and loyalty rewards for return visits — all while maintaining consistent experiences across every location through centralized management.

Loyalty Program 283

Loyalty Program Mobile Ordering Customer Experience Customer Service 283

Modern Restaurant Management

DECEMBER 26, 2024

For example, with highly personalized audio or video recordings, bad actors can impersonate restaurant managers, HR persons, or IT support, tricking staff into clicking on malicious links, downloading malware, or handing over financial information, login credentials, or other sensitive data.

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2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

NOVEMBER 5, 2024

Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish. I pulled in the kitchen team and the FOH manager, and we agreed on the plan. As the manager, I listened to his concerns. I still have no idea how that happened!

Hiring 419

Hiring Leadership Customer Service Customer Experience 419

The Rail

MARCH 31, 2025

By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. Successful management and onboarding of new staff with the company vision depends on this.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

SEPTEMBER 7, 2022

Having strong management of your menu enables improvement across all areas of your inventory and food management. Or you can cut waste by finding out they are prepping too much or too early and creating better prep schedules for employees to follow.

Menu 491

Menu Management Management Waste 491

Modern Restaurant Management

JANUARY 16, 2025

Fuel and e-commerce order management systems help streamline delivery routes. Finding ways to align inventory management with more environmentally friendly packaging helps reduce such waste. Reducing Food Waste One-fifth of the food produced for human consumption is lost or ends up in waste management.

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

MAY 27, 2025

An integrated response plan should include a designated response team that includes IT staff, management, legal counsel and an insurance representative. Monthly meetings between IT directors, risk managers, legal counsel, and insurance brokers can foster a culture of collaborative security awareness.

Insurance 283

Insurance Document Employee Relations 2023 283

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

NOVEMBER 25, 2024

As a restaurant manager or operator, you are the driving force in productivity – leading your staff and keeping customers happy. However, productivity is more easily trained than managed. Many restaurant operators juggle multiple locations, and adding managers adds another link in the chain of command to manage.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Lavu

APRIL 25, 2025

One of the most effective tools for achieving this is mobile inventory management. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels. By automating inventory processes, restaurants can save time, improve accuracy, and enhance overall efficiency.

Inventory 78

Inventory 2025 Management Management 78

Modern Restaurant Management

SEPTEMBER 1, 2021

One of the things large restaurants brands have realized they no longer have time for is managing an unruly tech stack. Too many restaurants, even enterprise brands, are still using manual processes for various areas of the business, such as inventory, scheduling, and reporting. Technology Consolidation. Better Team Communication.

2021 612

2021 Kitchen Safety Food Safety Inventory 612

Harbor Touch

MARCH 18, 2025

The next youre racing to keep inventory stocked while customers wait for tables. Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Staff Management 1. Operational Efficiency 3.

Management 148

Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

DECEMBER 23, 2024

Advances in AI and customer relationship management (CRM) tools allow businesses to analyze customer behavior, predict preferences, and craft hyper-personalized dining and drinking experiences. For instance, smart inventory systems can help reduce waste, while energy-efficient appliances cut operational costs and carbon footprints.

2025 346

2025 Hospitality Bar Customer Experience 346

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

APRIL 17, 2025

. "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic, "Pre-pandemic, only fine dining establishments typically used tools like prepayments or deposits.

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Reservations Fine Dining 2024 2023 251