Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 252

2024 2023 2025 Loyalty Program 252

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 495

2020 Mobile Ordering Loyalty Program Food Safety 495

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Takeout For Good.

Food Safety 442

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 442

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 492

2021 Coupons Loyalty Program Consumer Goods 492

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 448

2021 Retail Online Ordering Loyalty Program 448

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchising 476

Franchising Franchise Kitchen Safety Food Safety 476

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. ” The restaurant industry is the nation’s training ground.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 540

2022 Mobile Ordering Guest Recovery Point of Sale 540

Modern Restaurant Management

SEPTEMBER 30, 2020

Takeout and delivery: a fast-growing and critical component for restaurant success. The top choice by far was having a culinary experience similar to eating at the restaurant. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.

2020 475

2020 Mobile Ordering Guest Recovery Customer Service 475

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. With plans for national expansion, Condado’s growth goals include adding six to eight new restaurants annually. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018. William Zehnder, Sr.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. . Visa SMB Help.

Guest Recovery 540

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 540

Modern Restaurant Management

FEBRUARY 17, 2020

During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. “As a result of our tremendous growth and commitment to the restaurant industry, we have continued to see a significant amount of demand from the investor community,” said Chris Comparato, CEO at Toast.

Sports 384

Sports Point of Sale Entertainment Customer Experience 384

7 Shifts

JULY 16, 2021

You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Recommended Reading: 15 Restaurant Metrics to Know and How To Use Them.

License 459

License Hiring Equipment Small Business 459

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. Frequently Asked Questions About ChowNow for Restaurants: The Basics. ChowNow builds restaurants their very own online ordering systems. We also help restaurants grow their customer base in two important ways.

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., and 29 franchisees, based on violations allegedly committed by McDonald’s Restaurants of Illinois and the franchisees.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

The Rail

AUGUST 8, 2024

By Alexandra Sheehan, Contributor Many think making sales can be tough in the restaurant industry. But the average monthly revenue for a restaurant that’s been in business for less than a year is $111,860.70. Boosting revenue is a top business priority for most restaurants these days, but how exactly can you do that?

Loyalty Program 130

Loyalty Program Website Management Social Media Online Ordering 130

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. faster, and restaurants need to take notice to guarantee happier customers and increase revenue.

Mobile Ordering 307

Mobile Ordering Online Ordering Point of Sale POS 307

Lavu

JUNE 13, 2025

The way customers pay is evolving, and restaurants are adapting quickly. If you’re wondering why restaurants are going cashless, the answer lies in speed, security, and customer preference. Phasing out paper money entirely would be a huge undertaking, and some restaurants have stopped accepting bills or coins.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. And the backend software powering restaurant operations? Table of Contents What is a restaurant management system? How does a restaurant management system work?

Management 195

Management Management Point of Sale POS 195

Modern Restaurant Management

SEPTEMBER 27, 2024

A 2023 study by Toast found that 30 percent of staff in the restaurant industry are at risk of leaving in the next two years, highlighting an equally concerning high turnover rate within this sector. Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants.

Food Truck 252

Food Truck Fast Casual Food 2024 252

Cheetah

NOVEMBER 27, 2021

But now, eco-packaging is back on the agena, and restaurants are confronted with a tough choice – pay the cost to go sustainable or lose business. Diners, it turns out, are happy to use their own cutlery at home or the office, while restaurants save money. This fee is kept by the restaurant to cover the cost.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

Squirrel Systems

JUNE 3, 2024

In the competitive landscape of the restaurant industry, staff retention has become a critical challenge. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue. This proactive approach helps prevent burnout and improves job satisfaction.

Technology 92

Technology Management Management Restaurant Law 92

Lavu

NOVEMBER 27, 2024

Restaurant management software integrations are the key to running a more efficient and profitable restaurant. At the heart of these integrations is Lavu POS , the ultimate solution designed to make restaurant management effortless. Here’s why Lavu POS stands out as the hands-down winner in restaurant management software: 1.

Management 78

Management Management Loyalty Program Mobile Ordering 78

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ."

Loyalty Program 473

Loyalty Program Mobile Ordering Customer Experience Online Ordering 473

Lavu

MAY 9, 2025

In todays fast-paced restaurant industry, efficiency isnt just a goalits a necessity. The right restaurant management software integrations can streamline daily operations, reduce manual tasks, and improve your teams productivity across the board. Unlike other systems, Lavu doesnt nickel-and-dime restaurant operators.

2025 78

2025 Management Management Loyalty Program 78

Restaurant365

JANUARY 22, 2020

Restaurant technology innovations are quickly changing the way the restaurant industry does business, as restaurant owners leverage technology to streamline operations , reduce costs, and attract customers. For a food and beverage restaurant business, it’s not enough to play defense against online criminals.

Audits 88

Audits Point of Sale Front of House POS 88

SpotOn

JULY 3, 2024

But when it's 5 o'clock at your bar or restaurant, you want to be prepared. Whether summer is boom time for your restaurant or you're on a quest to boost sales, pilot a happy hour to see the impact on your sales. There's nothing new or innovative about social drinks after work. What is happy hour?

Social Media 98

Social Media Point of Sale Bar Brewery 98

Buzztime Business

MARCH 23, 2021

For more information about the company and its clinical programs, please visit www.Brooklynitx.com. About NTN Buzztime: NTN Buzztime (NYSE American: NTN) delivers interactive entertainment and innovative technology that helps its customers acquire, engage and retain its patrons.

Point of Sale 60

Point of Sale License 2021 Loyalty Program 60

Buzztime Business

MARCH 23, 2021

For more information about the company and its clinical programs, please visit www.Brooklynitx.com. About NTN Buzztime: NTN Buzztime (NYSE American: NTN) delivers interactive entertainment and innovative technology that helps its customers acquire, engage and retain its patrons.

Point of Sale 60

Point of Sale License 2021 Loyalty Program 60

Buzztime Business

MARCH 23, 2021

For more information about the company and its clinical programs, please visit www.Brooklynitx.com. About NTN Buzztime: NTN Buzztime (NYSE American: NTN) delivers interactive entertainment and innovative technology that helps its customers acquire, engage and retain its patrons.

Point of Sale 60

Point of Sale License 2021 Loyalty Program 60

Buzztime Business

MARCH 15, 2021

Accordingly, following the completion of the merger, all of the assets related to NTN’s historical business may be sold without stockholder approval under Delaware law, including to eGames.com Holdings LLC under the asset purchase agreement. Buzztime games have also been recently licensed by other businesses serving other markets.

Specials 60

Specials Certification Point of Sale License 60