7 Shifts

JUNE 13, 2024

By understanding what employees value most, we hope you can make better-informed decisions that lead to a more satisfied and engaged team that sticks around longer. This highlights the critical role that good leadership plays in employee retention.

Cash Management 195

Cash Management Leadership Training Management 195

Modern Restaurant Management

FEBRUARY 9, 2024

While customers are constantly inundated with engaging visual messaging, the other critical stakeholders – the internalones, like home office staff, frontline team members, franchisors, and corporate leadership – often find themselves overlooked. You get to their head and to their heart.

Communication 178

Communication Franchise Franchising Leadership 178

Sling

MAY 25, 2022

Even if the consequences and rewards are a matter of common knowledge, it is useful to print the guidelines in your employee handbook so that all team members have access to the information whenever they need it. Communication is key to effective team management and leadership. 5) Provide feedback. 7) Communicate often.

Leadership 78

Leadership Management Management Loyalty Program 78

The Restaurant Times

JUNE 18, 2021

You will get the most accurate information from those who are already working in these industries and sectors. If you are unsure about any information that is not forthcoming from the franchisor, it could be that they are initially unfamiliar with your market. Speak to the existing franchisees or business owners within the market.

Franchise 98

Franchise Franchising Leadership Mobile Ordering 98

Culinary Cues

AUGUST 31, 2020

In all cases, there will be a re-shuffling of priorities driving changes to the profile of the “best candidate” for the leadership position in the kitchen. This is where you need to be. [] POWER vs. LEADERSHIP. “I When you hire a person you own the responsibility to inform, train, teach, and improve their abilities.

Leadership 402

Leadership Point of Sale Training Coaching 402

Modern Restaurant Management

JUNE 7, 2024

He has over 30 years of experience in the field, starting as a dishwasher and rising to a leadership position at Inspire Brands, where he served as Vice President of Global Equipment Innovation & Supply. Restaurant corporation leadership must be willing to invest in food safety programs and practices on an ongoing basis.

Food Safety 185

Food Safety Kitchen Safety Food Food Supply 185

Culinary Cues

JANUARY 11, 2020

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner. Employees can’t wait to hear the next show.”. www.mycompanyradio.com.

Communication 313

Communication Leadership Employee Relations Entertainment 313

ChowNow

JUNE 5, 2024

Since 98% of consumers read reviews to help inform their decisions , it’s crucial for restaurants to encourage satisfied customers to provide feedback and manage their online reputation effectively. This ensures consistent, timely responses and creates a leadership opportunity within your team.

Email Marketing 157

Email Marketing Social Media Website Management Online Ordering 157

Squirrel Systems

JUNE 3, 2024

This feature ensures that everyone is informed about schedule changes, shift openings, and other important updates promptly. Employees who feel connected and informed are more likely to stay with an employer who values transparent communication. Effective Leadership : Good leadership is vital.

Technology 90

Technology Management Management Restaurant Law 90

Restaurant Business

NOVEMBER 29, 2022

The smoothie chain has named Marianne Radley chief marketing officer, Juan Salas chief information officer and Laura Scavone chief people officer.

Leadership 96

Leadership Hiring Information Marketing 96

Culinary Cues

AUGUST 14, 2020

Study and watch – these are the characteristics of businesses that are supported by loyal customers, able to attract great people, viewed as wonderful places to work, and willing to share the responsibilities of leadership. Small, personal and people first always shines above large and business first.

Small Business 375

Small Business Leadership Customer Service Communication 375

Modern Restaurant Management

SEPTEMBER 13, 2022

In Sterling’s annual leadership survey on hiring and retention trends in hospitality, we found that many businesses are leveraging similar tactics to overcome the competition. This publication is for informational purposes only and nothing contained in it should be construed as legal advice. Sterling is not a law firm.

Hiring 207

Hiring Employee Relations Leadership Restaurant Law 207

Modern Restaurant Management

JUNE 23, 2023

Understand Your Audiences As a franchise restaurant brand, you have multiple audiences, and they are all looking for very different information. Relevant: For a story to be effective, it must convey timely information your audience wants and needs. Let’s talk about how to tell your story.

Franchise 177

Franchise Franchising Marketing Social Media 177

Modern Restaurant Management

DECEMBER 4, 2023

With a virtual queuing system, notifications can be sent directly to the customer’s device to inform them of status updates, including unexpected reservation changes or the amount of time remaining until they’ll be seated. Reasonably, not knowing how long something is going to take causes unease for waiting patrons.

Customer Experience 192

Customer Experience Customer Service Technology Communication 192

Goliath Consulting

JULY 28, 2020

Situational Leadership. A flexible leadership style is crucial in this current environment. The Blanchard and Hersey model of Situational Leadership is based on two dimensions: leadership style and development level of the employees (8). More information and teaching materials can be found here on the main site (9).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

FEBRUARY 22, 2024

Through the campaign, the James Beard Foundation will support chefs by: Providing Communications Support The Foundation will equip chefs and culinary leaders with essential information, data, and media and advocacy training. It will also provide toolkits and communication assets to assist in educating federal policymakers.

Food Supply 106

Food Supply Leadership Social Media Education 106

7 Shifts

SEPTEMBER 15, 2020

Download: Free Restaurant Server Checklist Template Restaurant server closing checklist template Shift closing is where a restaurant manager’s leadership and overall teamwork really come into play. Keeping open communication with your team builds trust and improves your leadership qualities.

Management 195

Management Management Download Leadership 195

Squirrel Systems

MAY 17, 2024

Regularly update these forecasts to reflect changing conditions and new information. Data Analytics : Leverage data analytics to make informed decisions. Leadership Development : Identify and develop leaders within your organization. Provide leadership training and mentorship to prepare them for these roles.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty. Costs for a leadership coach can vary.

Hospitality 94

Hospitality Leadership Coaching Seminar 94

Modern Restaurant Management

NOVEMBER 7, 2023

Restaurant operators should focus on real-time engagement, staying informed about platform updates, and leveraging these tools to enhance their brand messaging and customer engagement. The introduction of features like Threads or X (Twitter) underscores the need for a well-crafted and adaptable messaging approach.

Marketing 199

Marketing Social Media SEO Front of House 199

Culinary Cues

NOVEMBER 20, 2023

Share this information with your community of businesses. [] THINK AND TRAIN HOSPITALITY One thing that restaurants know is hospitality. Obviously, an effort like this requires “buy-in” and buy in begins with organization and leadership. Who is going to stand on a soap box and lead the effort? Why not you?

Customer Experience 366

Customer Experience Customer Service Food Safety Retail 366

7 Shifts

JULY 24, 2020

Topics: Leadership; time management; reducing overheads and staff turnaround. ?? You’ll learn her secrets on leadership and boosting team morale, which in turn will lead to smoother shifts and happier staff. Topics: Team building; leadership; hospitality. ?? Published: 2017 ?? Author: Katelyn Silva ?? Goodreads: 4.23

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

MAY 13, 2023

Very few restaurants can provide this, and culinary schools are not positioned to do so. [] DIVERSITY OF OPTIONS Only in a club, resort, or hotel might you negotiate a formal or informal apprenticeship cycle that moves you from department to department with more time in areas where you think you might want to specialize.

Hotels 430

Hotels Point of Sale Cash Management Training 430

Modern Restaurant Management

SEPTEMBER 8, 2023

When employees see their organization's leadership prioritizing food safety, they understand its importance and are likelier to embrace and follow the prescribed protocols. Brands should develop open and clear communication channels to ensure food safety information is effectively disseminated to all employees.

Food Safety 203

Food Safety Allergens Food Audits 203

Hot Schedules

AUGUST 25, 2021

It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance. Innovations in data aggregation and reporting have ensured that operators have more information than ever about their businesses.

Management 138

Management Management Food Safety Leadership 138

Sling

MAY 20, 2023

Examples of organizational strategy 1) Cost leadership The cost leadership strategy involves leading your particular market in regard to the cost of the goods or services you provide. The cost leadership strategy makes your business more attractive to clients and customers, but it’s not without its concerns.

Leadership 148

Leadership Customer Service Pricing Marketing 148

7 Shifts

FEBRUARY 5, 2021

Restaurant inventory management software digitizes your invoice and purchases, allowing you to better compare costs and make more informed purchasing decisions. Restaurant audience management software is a tool that helps track guest preferences and contact information. Meet with leadership or management to get their take.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Restaurant365

DECEMBER 20, 2021

Day-to-day responsibilities might differ between corporate-level financial leadership and operations leadership, but the teams shouldn’t be isolated. Sharing information between teams shouldn’t require time-consuming communication to ensure accurate reporting, cost management, and forecasts.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Restaurant365

AUGUST 12, 2021

But when most people talk about data, they’re usually speaking about the tools and technology that can be used to track, process, and analyze information. How do you get your store-level managers and other leadership to use the convert data into actionable insights? What is a data-driven culture?

Leadership 78

Leadership Inventory Hiring Point of Sale 78

Ken Burgin

JUNE 6, 2023

Leadership Skills Training: Use ChatGPT to design modules focusing on developing leadership skills such as decision-making, team management, and effective communication. Tea Sourcing and Quality: Provide information about where different teas are sourced from and what makes a high-quality tea.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

7 Shifts

AUGUST 27, 2020

Keep it positive and make your staff feel supported by including a section of what they can expect from leadership. Having clear guidelines and standards staff can expect from leadership will go a long way to help create that environment of mutual respect.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Margin Edge

JULY 26, 2023

By investing in financial training for your leadership team, you can ensure everyone is on the same page and equipped with the knowledge and skills to make informed financial decisions. By understanding key financial concepts and best practices, your leadership team can make informed decisions to drive your business to thrive.

Training 52

Training Cash Management Leadership 2015 52

Modern Restaurant Management

MARCH 1, 2022

This “magic formula” requires a rich and nimble back-of-house software platform that not only automates and simplifies core tasks including vendor ordering and receiving, sales forecasting, labor scheduling, daily prep, and other mundane and time-consuming work, but also simplifies the sharing of information across the business.

Front of House 229

Front of House Loyalty Program Back of House Training 229

Modern Restaurant Management

MAY 2, 2022

Many brands provide helpful reminders via employees’ phones, so critical information is always at their fingertips. Software will also allow leadership teams to make data-based decisions, spot trends, and mitigate risks. But all employees should receive ongoing training – not just upon hiring, but throughout their tenure.

Food Safety 215

Food Safety Food Supply Waste Sustainability 215

Modern Restaurant Management

JANUARY 25, 2023

At my restaurant development and investment firm Full Course, we work with emerging brands to develop leadership, optimize business practices and ultimately provide financial investment for expansion. Owners can use this information to develop an investor profile and put it to work identifying new leads in their networks.

Point of Sale 199

Point of Sale Coaching Social Media Leadership 199

Foodable

DECEMBER 14, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road at the Restaurant Leadership Conference in Arizona. Heeley from Pokéworks stops by and talks about being back in person at the Restaurant Leadership Conference.

Guest Recovery 79

Guest Recovery Leadership Franchise Franchising 79

Culinary Cues

MARCH 23, 2020

In the absence of trustworthy, accurate, and complete information from our government – there is an opportunity for operation owners and leadership to fill in the gaps. Develop a vehicle for relaying the RIGHT INFORMATION to your employees, friends, and neighbors.

Communication 292

Communication Healthcare Food Food Safety 292