Modern Restaurant Management

JULY 28, 2022

Customer data is only one segment of the information you need for good sales insights, marketing information, and business analytics. There are three main types of information your restaurant should collect: Customer Information. Customer information is the personal information of each of your customers.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

ChowNow

MARCH 7, 2025

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. Customer data can help you improve operations and make more informed decisions about staffing and inventory. Restaurants collect a ton of customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Modern Restaurant Management

JUNE 12, 2024

Additionally, digital inventory management systems provide real-time stock updates, helping maintain optimal inventory levels, reduce waste, and ensure the availability of ingredients. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. If customer retention is a priority consider a digital loyalty program or automated marketing tools. Real-Time Data & Analytics : Track sales trends, top-selling menu items, and peak business hours to make informed decisions.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MAY 15, 2023

Dole Out Digital Deals Growing your digital presence enables you to level up your loyalty program and marketing campaigns. Most customers seek a personal, thoughtful experience in restaurants and will give their contact information for tailored, individualized service.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Modern Restaurant Management

JULY 13, 2021

Personalization is a key ingredient to dishing up a comprehensive customer experience, capturing valuable data and enabling brands to reach out to customers though several touchpoints that create the customer journey: the drive-thru, menu board, branded apps, kiosks and loyalty programs.

Loyalty Program 531

Loyalty Program Fast Casual Customer Experience Customer Service 531

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the best of circumstances, they should be linked to inventory and automated kitchens.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

JUNE 16, 2025

"The leverage on loyalty programming and providing “value incentives’ is what’s helping maintaining consumer demand. Information-as-power has never been more important to accurately plan menus, feature appropriate items and what to stay away from that will negatively impact your margins. ."

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. Order Accuracy Rate Customer loyalty is significantly impacted by the order accuracy rate, which measures how often customers receive exactly what they ordered.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

SEPTEMBER 3, 2024

Common challenges include managing inventory across multiple locations, maintaining consistent brand identity, quality and service, and effectively analyzing data to make strategic decisions. Loyalty programs incentivize customers to return, increasing visit frequency and average spend.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

JUNE 18, 2020

The concept now branded Freshii WFH (Work From Home), is an offshoot of their COVID response program, which focused on local hospitals and provided meals to front-line doctors and nurses in a safe and timely fashion. For more information, visit Oracle's COVID-19 resource center. ” Reviving The Supply Chain.

Supplies 474

Supplies Innovation Food Supply Loyalty Program 474

The Rail

MARCH 31, 2025

Real-Time Data Sharing: Multiple teams can get the latest information when data is shared in real-time. This enables better communication mechanisms; Multiple teams can get the latest information when data is shared in real time. Inventory management software: Tracks stock in real-time.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

APRIL 10, 2024

They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. For example, restaurant operators can use POS data to develop tailored deals, specials and loyalty rewards.

2023 492

2023 Loyalty Program Point of Sale 2024 492

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its tough, and cant be done passively. Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

OCTOBER 22, 2024

Claiming and optimizing your profile makes sure that your restaurant information is displayed accurately across all Google platforms, like Google Maps and the local 3-pack, which shows the top three results on Google searches. Once you’ve done this, ensure that all the information on your profile is accurate to build trust.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 16, 2021

Accurate forecasts help drive “smart” restaurant operations, like using daily sales to drive inventory decisions in smart ordering or smart prep. Forecasting can also help inform employee schedules that optimize your labor spend. Now this is a common occurrence, thanks to restaurant loyalty programs and smart technology.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

JANUARY 31, 2024

Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What can restaurant operators do to better handle inventory and labor challenges?

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Slow movers tie up inventory -and the cash needed to by that inventory. – Tim McLaughlin, Founder & CEO, GoTab. "We "We think 2023 is shaping up to be the year of the kiosk.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

The Rail

NOVEMBER 1, 2024

Programs like AutoCAD, SmartDraw, and RoomSketcher offer 3D modeling features. Cloud-Based Inventory Management Inventory is one of a restaurant's most crucial assets , and ensuring a smooth transfer from one location to another can be daunting. They can do this without setting foot in the new location.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. Inventory management to keep track of stock levels.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 17, 2021

Consider these three ways to accomplish both of those goals and to cultivate a positive workplace environment that will trickle down and inform positive diner experiences. Exhibit A: Starbucks launched their loyalty program happy hour where customers can redeem a BOGO promotional offer and earn double stars.

Loyalty Program 471

Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

JULY 5, 2023

For example, well-crafted integrations between software systems enable simplification and automation of order management, inventory control and customer relationship management. On top of the foundation are advanced methods to gather data, such as loyalty programs, new communication channels and customer relationship management.

Hospitality 449

Hospitality Customer Experience Loyalty Program Customer Service 449

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

MAY 9, 2023

Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.” ” In a restaurant setting, personalization often lies in making informed menu recommendations – something automation excels at.

Mobile Ordering 444

Mobile Ordering Customer Experience Seasonal Menu Food Order 444

Modern Restaurant Management

JUNE 10, 2021

Next time you book a hotel, have a look at all the cues of the street fight that is going on for your business: loyalty points, complimentary amenities (such as speedy wi-fi and free breakfast), and priority upgrades all offered as “book direct” incentives. Real Estate.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

ChowNow

APRIL 15, 2025

COGS = Beginning Inventory + Purchases Ending Inventory To calculate your Cost of Goods Sold, you start with the value of your inventory at the beginning of a set period, add any new purchases youve made during that time, then subtract the value of your remaining inventory at the end of the period.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Lavu

APRIL 25, 2025

How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Modern Restaurant Management

OCTOBER 24, 2019

Uber is planning to start a program to deliver food via drones in San Diego, California. RFID assigns a digital identity to food items and allows real-time tracking and inventory visibility. Customers today are highly informed and tech-savvy. This way, there will be a minimum of food wastage.

Technology 374

Technology Loyalty Program Customer Experience Food Supply 374

7 Shifts

JANUARY 26, 2022

Otherwise, it's near impossible to coordinate schedules and keep the right people informed. When several locations and staff members are involved, difficulties might arise for tasks like off-premise catering setup or cross-location inventory ordering. Miscommunication. Manual Reports. Tracking employee engagement and satisfaction.

Management 459

Management Management Restaurant Law Hiring 459

Lavu

FEBRUARY 28, 2025

Integrations : Connect with loyalty programs, delivery platforms, and inventory systems for seamless personalization. Improves Operations : Smarter inventory and menu management. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Lavu

JUNE 6, 2025

By closely monitoring and optimizing this percentage, restaurants can better manage their inventory, minimize waste, and lower their overall expenses, ultimately maximizing cost reduction. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78