Modern Restaurant Management

FEBRUARY 7, 2025

In 2025, the meaning of "value" to the dining consumer will extend beyond price to include a mix of experience, hospitality and affordability. Sixty-one percent of delivery customers, 54 percent of quickservice patrons, and 41 percent of tableservice diners indicate that being part of a rewards program influences their dining choices.

Definition

Modern Restaurant Management

MAY 16, 2025

A study published in the FIU Hospitality Review found that service time is a key factor in guest satisfaction, with performance improving in direct proportion to how much management emphasizes it. Internal communication in hospitality is, again, the link that holds service operations together.

Front of House

Modern Restaurant Management

JULY 10, 2025

After 15-plus years leading training practices in hospitality, I have seen firsthand how the strongest brands turn their playbook into a methodical growth engine. Celebrate hospitality wins during the training period. Here is how we think about building programs that scale with intention and stick with your teams.

Training

Goliath Consulting

MAY 1, 2025

Collaborate with Micro-Influencers Micro-influencers (10K50K followers) tend to have higher engagement and local trust. The more personality you infuse into your feed, the stronger your brand becomes. Pro tip: Not every post has to sell. Balance promotional content with storytelling, humor, and community highlights.

Social Media

Perfect Daily Grind

JULY 27, 2025

In a bid to stand out, it can be all too easy to overlook or overthink the “basics” of core coffee offerings and hospitality. Great coffee & customer service have long been the backbone of specialty coffee Third wave coffee culture was built on the premise of excellent coffee and hospitality.

Customer Service

ChowNow

FEBRUARY 7, 2025

Train your staff to see it the same way, and when done right, it feels less like a sales tactic and more like great hospitality. The psychological principle behind these dealsscarcity and exclusivitymakes them feel special and valuable, influencing customers to buy more and increasing your restaurants AOV without feeling like a hard sell.

Ordering

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. What is happening with consumer spending patterns in the hospitality sector? So where are consumers spending on food and hospitality? Source mccrindle.com.au

Hospitality

Modern Restaurant Management

DECEMBER 20, 2024

We recently surveyed 150 business leaders in retail, hospitality and restaurant and found that only half had some familiarity with music licensing. It can influence customers to keep a steady flow in and out of the restaurant, along with drawing sidewalk traffic into the energetic setting.

License

Modern Restaurant Management

NOVEMBER 25, 2024

Although dynamic pricing is a staple in industries like travel and hospitality, its application in fast food is uncharted territory. Different occasions (a quick office lunch vs. a sit-down family dinner) influence willingness to pay.

Pricing

Modern Restaurant Management

MARCH 3, 2025

The Charlotte-based hospitality branding agency has a wealth of experience developing comprehensive hospitality concepts. Digging deeper, heat maps and dwell times show how guests interact with a space, influencing layout and service flow. They understand the experience is just as important as the food.

Social Media

The Rail

MARCH 25, 2025

Collaborate with Influencers and Local Media Teaming up with food bloggers, influencers , and local media outlets can amplify your restaurants moving announcement. A well-placed feature in a local newspaper or an engaging review from a popular influencer can significantly boost awareness and excitement for your move.

Social Media

Modern Restaurant Management

APRIL 24, 2025

The Untapped Power of Music In an era of fierce competition in the restaurant and hospitality sectors, curating an unparalleled guest experience isn’t just beneficial, it’s essential for turning reserved seats into lasting memories.

License

The Rail

MAY 12, 2025

Remember, location influences customer flow, staff retention, and menu pricing. Invite friends, family, loyal customers, and local influencers to sample your menu and experience the new space. Look into the demographics, competitors, local food trends, foot traffic, and even parking availability.

License

Modern Restaurant Management

FEBRUARY 5, 2025

The crispy, tangy appetizer offers a taste of Southern hospitality that transcends its geographic origins. This dish's popularity during Super Bowl season shows how Americans often turn to familiar comfort foods for major sporting events. Funeral Potatoes is most searched for in: Idaho, Utah, Wyoming.

Food Order

ChowNow

APRIL 4, 2025

What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews. Think of it as hospitality beyond the walls of your restaurant. And those impressions matter.

Management

ChowNow

JANUARY 23, 2025

Involve local media and influencers to spread the word and get as many people through the door as you can, and inform donors how the money will be used 80% of donors investigate how the contributions will be spent. The event builds loyalty and positions your restaurant as a supportive member of the hospitality community.

Events

Modern Restaurant Management

FEBRUARY 13, 2025

Whether sharing a pizza at home or going for more budget-friendly meals, the focus is shifting toward connection and quality time, rather than how much is spent. It’s a refreshing take on celebrating love!”

2024

The Rail

MAY 30, 2025

Assembling and Retaining a Skilled Team in a Competitive Labor Market The talent shortage in hospitality remains one of the most difficult challenges for new restaurants. Recruiting and keeping seasoned front-of-house and kitchen employees calls for careful handling of leadership, culture, and compensation.

2025

Perfect Daily Grind

JULY 8, 2025

“We deliver products that coffee professionals can trust from every angle – products that perform and protect to the highest standard, are safe to use, and support the fast-paced nature of hospitality environments,” says Nastasia Pavlis , the brand manager at Cafetto.

Equipment

EATER

APRIL 22, 2025

Here, she discusses the current cookbook market, what shes looking for in a proposal, and why people in hospitality are already well-poised to write a book. The through line [of the book is showing] their way of combining contemporary creative influences with classic, comforting Italian cooking. Its more fragmented now. Have thoughts?

Book

The Rail

JUNE 11, 2025

Partner with local influencers and consider hosting a grand opening event. About the Author Jane Mitchell is a restaurant consultant and freelance writer with over a decade of experience helping hospitality brands grow and thrive. That means building awareness both in your current market and in your new neighborhood.

Management

Rocket Fuel

NOVEMBER 19, 2024

Even the best meals and hospitality aren’t enough to save an eatery that can’t turn a profit. Hospitality has always been about balancing guest needs and the operations of running a business. Improve daily restaurant operations Successful franchise restaurants must exhibit incredible customer service and dish up stellar food.

Operations

Modern Restaurant Management

JUNE 27, 2025

The restaurant industry thrives on experiences, and a loyalty program should reflect the same sense of hospitality, connection, and delight that guests feel when they visit in person. What's Fueling QSR and Fast Casual Visits? The median age of respondents was 41.

Loyalty Program

Modern Restaurant Management

DECEMBER 18, 2024

We'll see the continued shift of leveraging AI to help with other commodity tasks to free up humans to have more time to give customers higher-quality hospitality. L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S.

2025

Paper Chase Accountancy

MAY 22, 2025

Furthermore, the role of restaurant accountants and hospitality accounting services cannot be understated in managing these finances effectively. A restaurant accountant uses this method to provide precise hospitality accounting, ensuring that a restaurant operates within its budget while maximizing profitability.

Cash Management

Modern Restaurant Management

MAY 30, 2025

The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. Gen-Z is shaping luxury discovery: 64 percent seek limited brand collabs, and 57 percent rely on influencers or celebrities for product finds. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

Restaurant Clicks

JULY 29, 2025

Known for its Southern hospitality, generous portions, and consistent quality, Sweet Magnolia Smokehouse has earned strong reviews and loyal local support over the years. #27 19 – Bigfoot BBQ Source: Bigfoot BBQ Bigfoot BBQ in Flagstaff serves wood-smoked barbecue with a mix of regional influences in a laid-back, family-style setting.

Back of House

The Rail

OCTOBER 25, 2024

Here are five ways new hospitality venues can use social media to shout about their arrival on the local High Street. However, it’s worth remembering that hospitality venues compete locally rather than nationally or internationally. If you’re looking to open a new venue, you’ll need to get people talking.

Social Media

ChowNow

APRIL 25, 2025

Thats the real power of successful restaurant brandingit influences what people expect, how much theyre willing to pay, and whether or not theyll tell their friends about it. Want to be known for hospitality? Ask yourself: Why does my restaurant exist beyond serving great food? Focused on sustainability?

Mobile Ordering

Sculpture Hospitality

JULY 29, 2025

In this blog, we’ll break down what "liquor cost" really means, explain the industry benchmarks, and explore the many factors that influence the so-called "average liquor cost for a bar." We'll also show how good inventory management is directly tied to keeping those costs in line.

Bar

Restaurant Clicks

JULY 28, 2025

Its dedication to heritage smoking methods, tasty sides, and warm hospitality has earned it a spot among the state’s standout BBQ locations. #21 Bootleg’s focus on traditional cooking techniques and genuine hospitality has made it a staple in Louisville’s barbecue scene. #15

Fast Casual

SpotOn

MARCH 24, 2025

Enter Michelle King, SpotOn Hospitality Specialist.  Uptown’s has 43 active employees right now—that means there’s 43 people Moore takes care of and tries to be a positive influence for. But there’s one number that stands out for Moore.

Front of House

Restaurant Clicks

AUGUST 1, 2025

22 – Bodacious Bar & Q Source: Bodacious Bar & Q Bodacious Bar & Q in Shreveport serves a variety of smoked meats with a strong Southern influence. Deuce’s stands out in south Louisiana for combining Texas‑style smoke flavor with local hospitality in a simple, approachable setting. #14

Back of House

Modern Restaurant Management

JULY 31, 2025

Lamb Weston partnered with influencers to conduct a poll on social media of 300 users and found that almost half of the respondents would eat fries anytime, anywhere. The data weighs the differences between quick-service and fast casual restaurants versus fine dining restaurants across sales, margins, growth, and cost efficiency.

2025

SpotOn

JULY 25, 2025

But thanks to a staff deeply committed to hospitality, thoughtful forecasting and scheduling, plus a little invisible technology, even a packed dinner service at Allmine looks remarkably smooth.  But SpotOn Hospitality Specialist Carlos Carbajal took a different tack.  It doesn’t mean things still don’t go awry.

Front of House

Modern Restaurant Management

DECEMBER 9, 2024

With the recent popularity of pop-ups in hospitality in the last 10 years, you really need to go in with the development mindset of ‘How is this pop-up different than the competition in terms of style, offering and experience? What is the process of organizing pop-ups that fit the brand?

Customer Experience

Perfect Daily Grind

JULY 1, 2025

The reality is far more complex, and unless coffee businesses are willing to discuss the many factors influencing their prices, they risk alienating the very customers they rely on. Although the C price reached record highs earlier this year, linking coffee shop prices directly to green coffee costs tells only part of the story.

Pricing