7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Modern Restaurant Management

JANUARY 30, 2024

Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). They must connect to priorities across key operations, marketing, customer service and finance roles. They need alignment with practical operational realities and bandwidth.

Leadership 199

Leadership Small Business Cash Management Customer Experience 199

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Foodable

JANUARY 6, 2022

A People-Focused Organization Bringing the “Coolest” Hospitality" on Spreaker. In this episode, I chat with Amanda Powell, vice president at Coolgreens about their training program, fresh food vending machines, and expansion plans. And then I was promoted to vp of operations in 2019 and now we are here today.”

Hospitality 105

Hospitality Fast Casual Casual Training 105

7 Shifts

FEBRUARY 10, 2022

We've raised $80MM in new funding led by Softbank with continued support from Ten Coves Capital and Enlightened Hospitality , the fund affiliated with Danny Meyer's Union Square Hospitality Group. Today is a big day for us, but an even bigger day for our restaurant partners. What does this mean for you?

Hospitality 450

Hospitality Hiring Communication Training 450

Embrace the Suck

MAY 24, 2023

This means internalizing the essence of hospitality. Step 3: Scout for Personality, Not Just Skills During the hiring process, we sometimes over-emphasize experience while undervaluing the importance of personality. To assemble a high-performance team, you need to perpetually be recruiting, marketing, training, and learning.

Recruiting 336

Recruiting Coaching Hiring Customer Experience 336

Goliath Consulting

JUNE 7, 2022

Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes. Social media.

Hiring 78

Hiring Recruiting Social Media Training 78

7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Restaurant365

SEPTEMBER 27, 2021

Hiring tools can help streamline the repetitive process. A hiring solution allows managers to organize and manage applications all in one place, automatically tracking applicants in the hiring pipeline. This article was published in Hospitality Technology. Leverage hiring technology for managers.

Hiring 78

Hiring Technology Recruiting Website Management 78

Modern Restaurant Management

NOVEMBER 8, 2022

Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Inadequate training.

Management 197

Management Management Food Safety Hiring 197

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Money Turnover costs the hospitality industry an average of $5,864 per employee. You may think that hiring quickly can prevent a lapse in service.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. Operations This is the catch-all of all restaurant manager responsibilities.

Management 398

Management Management Kitchen Safety Front of House 398

7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. That initiative and determination advanced him to National VP of Operations, where he oversaw half of Taco Bell's US stores. After a stint as SVP of Operations at Blockbuster, Bhushan returned to the restaurant industry as a founder with Taco Ocho. That was 20 years ago.

Leadership 195

Leadership Training Front of House Customer Experience 195

Culinary Cues

AUGUST 28, 2020

For the restaurant operator caught up in the current, somewhat bleak reality of the business environment we are living in – there is hope in knowing how resilient the business of food can be. HOSPITALITY FIRST. How do you make it come alive with hospitality? Work at it, train for it, stand behind it, and make a difference.

Social Media 436

Social Media Communication Loyalty Program Training 436

Core Hospitality

OCTOBER 9, 2018

On every resume drop off is someone doing a 30 second screen with 3 important questions for them that matters to your operations. That level of confidence may dictate their possible hiring position. Are the questions standard and strategically created in the interest of your operations. Click here for the hiring doc

Hiring 133

Hiring Sports Download Article 133

ExactHire - Restaurants

FEBRUARY 4, 2020

Let’s face it, hiring in the restaurant and hospitality industry is never really easy. According to the Bureau of Labor Statistics (BLS), the quit rate for employees in the restaurant and hospitality industry is 4.9%–more than twice the average for all other industries. Job Applicants for Restaurants and Hospitality.

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Thoroughly research restaurant costs (operational, labor, equipment, etc.) Hiring/staffing ?? Training before opening.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. And according to Technomic, Inc.,

Front of House 229

Front of House Loyalty Program Back of House Training 229

Modern Restaurant Management

JUNE 9, 2023

Draft a Business Plan Business plans are documents that contain all the necessary information surrounding your restaurant and how it will operate. The business plan will become your go-to document when you run into operational problems and will guide you through turbulent times.

License 162

License Document Hiring Fine Dining 162

Culinary Cues

JANUARY 11, 2022

Those who are successful in the restaurant business live and breathe service and hospitality. If you do not fit into this profile of natural hospitality, then this is absolutely the wrong business for you. PLAN BETTER – TRAIN HARDER. Finally, those who are successful tend to be visionary, creative, and flexible.

Customer Experience 367

Customer Experience Café Training Hospitality 367

7 Shifts

MAY 25, 2021

I'm excited to share that 7shifts has raised $21.5MM led by Danny Meyer's Enlightened Hospitality Investments , which is the investment arm of Union Square Hospitality Group (USHG). We witnessed several of our long-time restaurant operator partners tragically go out of business. Accelerate integrations that improve efficiencies.

Customer Experience 370

Customer Experience POS Hiring 2020 370

7 Shifts

OCTOBER 30, 2023

Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry.

Restaurant Law 222

Restaurant Law Certification Food Safety Cash Management 222

Culinary Cues

SEPTEMBER 15, 2022

I relish great restaurant experiences, take pride in the operations where I have worked, feel connected to nearly anyone who works in professional kitchens and restaurants, and admire restaurant folks who find comfort in being the best that they can be. Hiring is not something to take lightly. Plain and simple. Goes without saying.

Fine Dining 392

Fine Dining Front of House Customer Service Customer Experience 392

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. So the staff and the 15 young people working that night spent most of the evening doing extra training and cleaning to keep busy. Café Momentum is more than just a restaurant, though. Several U.S.

Training 120

Training Café Kitchen Safety Back of House 120

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Our team built this program to provide restaurant workers, owners, and operators with structured courses that will help expand their knowledge and grow their careers and businesses. Hiring & Training Course.

Management 195

Management Management Website Management Social Media 195

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. HEALTHCARE: Typically, working in a hospital is not at the top of many cooks’ career lists.

White Paper 519

White Paper Certification Food Safety Food Supply 519

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. We invited 4 restaurant operators to discuss how they put their team first. We invited 4 restaurant operators to discuss how they put their team first.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Hiring challenges. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. million, while the number of hires was 1.3 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

FEBRUARY 24, 2022

The hospitality industry took a massive hit in the height of the pandemic; while certainly not the only segment of our economy that got a smackdown, it seems the punches are never-ending. We are operating in an industry wherein our employees are bouncing company to company with no dedication to the employers as they go.

Hiring 193

Hiring Guest Recovery Insurance Hotels 193

Modern Restaurant Management

FEBRUARY 10, 2020

shipments of plant-based meat from major broadline foodservice distributors to restaurant chains and non-commercial foodservice operators and was commissioned from NPD, a leading foodservice analytics provider. Healthier Hospitals. broadline foodservice sales of plant-based meat have grown 37 percent in the past year.

Hospitality 169

Hospitality Food Consumer Goods Point of Sale 169

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

Management 198

Management Management Hiring Customer Experience 198

Modern Restaurant Management

JUNE 5, 2023

It can make customer experiences more consistent and predictable, minimize human error, and reduce operating costs. Restaurant owners agree, as nearly half of hospitality operators in the U.S. AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly.

Dine-in 186

Dine-in Customer Service Customer Experience Inventory 186