Modern Restaurant Management

MAY 27, 2021

People adopted safety standards and new ways of buying goods and services — including meals — during the pandemic, and those new patterns are likely to persist. Many restaurants shifted to online ordering, curbside pickup and delivery during the pandemic to stay afloat, and they adopted new safety protocols for guests onsite.

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Menu Mobile Ordering Food Safety Online Ordering 150

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. The COVID-19 pandemic prompted chains to create, improve upon and increase mobile app and loyalty program adoptions, aligning customers’ shifting preferences toward safety.

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Loyalty Program Mobile Ordering Online Ordering Customer Experience 198

Modern Restaurant Management

FEBRUARY 28, 2023

Keeping staff has long been an issue for the food and beverage industry, but many restaurants now feel it is their primary obstacle to running a successful business. How do you make sure new employees are up to speed with the latest safety procedures? In the restaurant business, there are many regulations and procedures to adhere to.

Management 190

Management Management Food Safety Communication 190

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 178

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 178

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control.

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Back of House FOH BOH Front of House 52

Restaurant365

OCTOBER 29, 2021

You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. During the COVID-19 pandemic, restaurants implemented new safety measures designed to encourage social distancing and limit points of contact.

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Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

MAY 7, 2020

In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. However, restaurants will also need to address the same health and safety concerns for guests in their dining room as they have for delivery and pick-up. Going Contactless.

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Food Safety Mobile Ordering Front of House Seating 160

Modern Restaurant Management

SEPTEMBER 16, 2020

'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. The marketing message has not changed drastically from food-based to safety procedures. But now there is an added message about the safety precautions that are in place for a restaurant.

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Marketing Social Media Food Safety Email Marketing 233

ChowNow

OCTOBER 19, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

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Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

FEBRUARY 9, 2021

By sharing your menu across all digital platforms including your website, review pages and social channels, customers have ample opportunities to see it and therefore decide to make a buying decision—whether that be making an in-person dining reservation or ordering food for delivery.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

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Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

JANUARY 3, 2022

In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. This information can vary from menus to external links for reservation bookings. These consistent branding efforts promote safety. Avoid Free QR Code Generators.

Customer Experience 217

Customer Experience Consumer Goods Mobile Ordering Customer Service 217

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Customers will tend to gain the greatest confidence when restaurants adopt technology-based safety solutions that promote a contactless dining experience.

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Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Open for Business

NOVEMBER 21, 2022

This restaurant ordering technology means no one needs to enter incoming delivery orders into your POS manually. This scheduling software is user-friendly, mobile, and cloud based. This tool helps you manage a restaurant’s inventory, ordering, and invoicing on the go.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Sling

JULY 24, 2023

Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. 8) OpenTable OpenTable is a popular platform for taking online reservations, eliminating the need for the old-fashioned system of taking reservations by phone and writing them down.

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2023 Management Management Tip Distribution 78

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant Engine

DECEMBER 23, 2020

1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments. tweet this). #2:

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2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

SEPTEMBER 18, 2020

Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven.

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Food Truck Outdoor Food Safety Dine-in 199

Restaurant365

MARCH 13, 2020

One such event, Natural Products Expo West, a natural and organic foods conference that usually draws about 85,000 people, was set to take place at the Anaheim Convention Center Tuesday, March 3, and run through Saturday, March 7. As a restaurant owner or operator, you are already addressing food safety protocols and best practices.

Mobile Ordering 167

Mobile Ordering Online Ordering Food Order Events 167

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. Best of all, apps allow you to check in on your food to ensure the temperature is right, and even get a sneak peek at how it looks. Automated order flow. Automation can also: Manage reservations.

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Open for Business

MAY 19, 2023

Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

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2023 Hospitality Loyalty Program Email Marketing 78

7 Shifts

FEBRUARY 15, 2022

You can go onto your camera app and press record, and record something that's less than 60 seconds of who you are, what you do, what you're doing for COVID-19 safety, why you're reopening, why you care about the community, why it's important that somebody comes and buys gift cards, whatever you're doing. But what can you do? Why texting?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Touch Bistro

MAY 26, 2021

This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law. With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders.

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Specials 2021 Merchandise Mobile Ordering 111

Cheetah

OCTOBER 22, 2020

Let diners know you have their safety in mind and be clear about the steps you’re taking to ensure it. Reservation Systems Can Boost Your Marketing. Some of the leading reservation systems recently added new features to adapt to Covid-19. Resy , for example, created a mobile waitlist and capacity monitor.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Lavu

DECEMBER 6, 2019

Digital tables are tables reserved through apps. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Nowadays every restaurant can have their food delivered thanks to third-party businesses like GrubHub and DoorDash. Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Ken Burgin

AUGUST 1, 2023

Your challenge is to maintain excellent service and food quality. On top of that, the kitchen may need to be expanded as well to keep up with the increase in orders. Customers love the food but are unhappy with the long waiting time, particularly during the lunchtime rush. How would you handle this request?

Training 60

Training Management Management Kitchen Safety 60

Restaurant365

APRIL 9, 2020

Profiles also have the potential to help your SEO ranking, as well as providing additional links to online reservations or ordering. You probably already have loyal customers snapping beautiful pictures of your food. Enable mobile ordering. Ensure mobile-friendly website + menu.

Marketing 88

Marketing Social Media SEO Email Marketing 88

EATER

MAY 5, 2021

New safety protocols are in place throughout the resort that streamline the typical lineup of CDC recommendations: contactless purchases, a vast canopy of hand-sanitizing stations, and minimal touchpoints. You’ll need it, and better to do it now than while standing in the sun as your kids are begging you to mobile order a Dole Whip.).

Mobile Ordering 96

Mobile Ordering Hotels Reservations Outdoor 96

MadMobile

MAY 4, 2023

Navigating POS difficulties can be an overwhelming process for many in the food service industry, and understanding how to pinpoint and resolve such issues is essential for any restaurateur to know. Following all of these steps can help prevent future attacks, ensuring the safety and privacy of your customers’ data.

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POS Mobile Ordering Point of Sale Customer Experience 52

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. Social Distance Shopping. ” PARk it Converter.

Food Safety 89

Food Safety Food Order Technology Social Media 89

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. Hospitality marketing is common among hotels and resorts that depend on customer experience for their livelihood, but it can also be beneficial for restaurants , bars , coffee shops , and food trucks , just to name a few others.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Kounta

JANUARY 9, 2020

The hospitality industry is fuelled by people’s obsession with food. Carrying cash is getting increasingly unpopular and there are many contributing factors behind this trend — including personal safety, inability to track your transactions, or simply conditioning of the time. But most of all, millennials love technology.

Hospitality 98

Hospitality Cash Management Influencer POS 98