Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

AUGUST 15, 2024

Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries. Enhance Retention The Cornell University Center for Hospitality Research estimates that losing a front-line employee costs fast-food venues an average of $5,864 per person.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. First, let’s cover the basics: the precautions required without consideration to COVID-19.

Food Safety 431

Food Safety Certification Employee Relations Restaurant Law 431

7 Shifts

JUNE 29, 2022

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

Training 370

Training Food Safety Customer Experience Insurance 370

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

NOVEMBER 26, 2019

Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. At a glance, opening and operating a restaurant franchise seems like a near-perfect business decision. One silver lining is that these consistent franchise fees should be thought of as benefits.

Franchise 369

Franchise Franchising Restaurant Law 2015 369

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. trillion in sales by 2030.

2019 357

2019 2020 Employee Relations 2030 357

Culinary Cues

APRIL 3, 2020

I have always been a believer in the reality of Murphy’s Law: “If something is left to go wrong – it will.” Here are some examples of scenarios to plan for: [] PEOPLE ARE AFRAID TO BE IN A RESTAURANT WITH CROWDS. Let your customers know that safety and sanitation is your most important job.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Guests will demand a personalized journey when food is delivered to their door. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

Delivery 363

Delivery Ordering Transportation Food Order 363

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

7 Shifts

MAY 23, 2024

Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. This is where developing a comprehensive restaurant operations plan comes in. This is why 62% of managers feel burnt out , especially on days leading to peak seasons.

Operations 221

Operations Kitchen Safety Food Safety Restaurant Law 221

Modern Restaurant Management

SEPTEMBER 15, 2020

The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. Each member of the coalition is committed to responsibility.

Fast Casual 407

Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., Despite skyrocketing demand for plant-based food across the U.S.,

Hospitality 460

Hospitality Food Consumer Goods 2019 460

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 388

Bar Cash Management Loyalty Program Point of Sale 388

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

SEPTEMBER 15, 2021

Hiring Crisis Facts. Alignable’s September Hiring Poll shows that the labor shortage many industries have experienced this summer is only getting worse, due to Delta variant surges and inflation. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Safety Measures Protect Employees and Your Finances Strong safety measures are essential to reduce claims – especially for workers' compensation. "Restauranteurs should lean on their onboarding experience to ensure employee safety."

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. Here are some things to think about before you shut your doors.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

EATER

MAY 16, 2024

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. Because if not, then I would have to leave work.”

Employee Relations 320

Employee Relations Government Hospitality Take-out 320

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants. Tailor your hiring and recruiting practices.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

7 Shifts

JULY 1, 2024

While this could be a rewarding venture, opening a bar is not exactly the same as opening a food business. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. These regulations vary from city to city.

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

EATER

DECEMBER 16, 2021

Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. With each chapter, she highlights the ways the tipped minimum wage exploits workers from a particular job category, including restaurant servers, delivery drivers, nail technicians, and more.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Adoption of Restaurant Online Ordering is Growing. Restaurant Recovery Stats.

2020 323

2020 Guest Recovery Online Ordering Point of Sale 323

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

EATER

JUNE 14, 2023

I really thought all I needed to do was make sure that my business plan reflected taking over a new space and building it out according to laws and regulations. I wish I knew before I started this that my kitchen would be held to the same scrutiny as a restaurant’s. I had to hire an architect, which wasn’t in the budget.

Fine Dining 245

Fine Dining Kitchen Safety Back of House Small Business 245

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 16 states. Jessica Wescott.

Franchise 415

Franchise Franchising Catering Online Ordering 415

Modern Restaurant Management

OCTOBER 29, 2019

" The Big Kahuna Burger theme will be part of the Interior where staff will be in costume and exterior of the restaurant with Big Kahuna Burger signage. The featured food items will be “Big Kahuna Burger,” “Loco Moco Fries,” “The Fat Luau," top photo and “The Fat Piña Shake."

Food Supply 217

Food Supply Franchise Franchising Customer Experience 217

360Training

JANUARY 14, 2020

Looking to pick up work in food service? How to Get a Job as a Restaurant Server. In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). But state and local laws might be stricter.

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Restaurant Clicks

FEBRUARY 12, 2020

Opening a restaurant isn’t just about creating menus and investing capital. There are various licenses and permits needed to open a new restaurant legally. Before you can open a new restaurant, you’ll need to apply for and receive an assortment of state licenses and local permits. . Food Service License. Business License.

License 90

License Food Truck Certification Restaurant Law 90