Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. With your own online ordering system, you can collect emails, send promotions , and encourage repeat business with reward programs or special discounts. A direct system also means you own the customer relationship.

Online Ordering 195

Online Ordering Ordering Email Marketing Loyalty Program 195

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Loyalty Program Updates Customers love rewards, but they need reminders to take advantage of them.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

MAY 23, 2025

Factors that influence your profit margins Several things determine how wide or narrow your restaurant profit margins can be: Location: Rent in a prime downtown spot can devour your net profit. Restaurant type: Whether you run a fine dining, fast casual, or quick service concept plays a big role in potential margins.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

7 Shifts

AUGUST 12, 2021

In that sense, make sure to double-check your NAP across the web to ensure its consistency and accuracy, as this directly influences your SEO ranking and search visibility. According to brightlocal , at least 87% of internet users are influenced by reviews and comments. Loyalty Rewards. Engagement on Social Media.

Marketing 397

Marketing Email Marketing Loyalty Program Social Media 397

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. If so, you’re not alone. The numbers speak for themselves.

Delivery 147

Delivery Loyalty Program Food Food Order 147

ChowNow

MAY 9, 2025

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. This includes your social media ads, loyalty programs , printed flyers, local event sponsorships, discounts, and PR.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What More than half (55 percent) said they were fed up after five minutes of waiting for food in a drive-thru, and 54 percent were annoyed waiting more than 10 minutes for food while dining at a restaurant. 55 percent plan to add more space for pick-up.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Lavu

APRIL 25, 2025

How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Emotional Connection and Loyalty.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

The Restaurant Group

DECEMBER 1, 2024

It sets the stage for customer excitement, loyalty, and lasting buzz. Encourage Feedback – Fine-tune dishes based on their input. Assigning Roles and Responsibilities for the Launch A well-coordinated team ensures a seamless launch: Assign clear responsibilities, from social media updates to managing the dining room.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. What Youll Learn About Personalized Restaurant Marketing Collect Data : Use the right POS systems , loyalty programs, and feedback forms to gather customer insights (e.g.,

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

7 Shifts

MAY 23, 2024

Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. Run a promotion for dine-in customers If you want your customers to flock to your restaurant, one strategy you can utilize is running in-house-only promotions. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. For instance, millennials dine out an average of 241 times yearly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Restaurant Times

SEPTEMBER 14, 2020

A study suggests that while CRM does not have a direct effect on customer loyalty, it has a lasting influence on customer satisfaction. It ultimately leads to customer loyalty and subsequently guarantees positive word of mouth marketing for the restaurant. UAE: 7 Ways a CRM Can Improve Your Restaurant’s Fine Dining Experience.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Black Box Intelligence

APRIL 12, 2023

How Restaurants Can Combat Rising Food Costs Finding the right balance between raising prices and maintaining customer loyalty is crucial. Of course, not all the elements that influence average check size are within your control. On the surface, you might think changing portion sizes or menu prices will work in your favor. But what is?

Food 98

Food Loyalty Program 2023 2022 98

Lavu

NOVEMBER 27, 2024

Loyalty Programs : Increase repeat visits by 42% and average check size by 28% with personalized rewards. This data can fuel targeted marketing campaigns to boost loyalty and increase the average spend per visit. This reduced customer complaints about waiting by 45% and boosted loyalty program participation by 28%.

POS 78

POS Loyalty Program Point of Sale Online Ordering 78

Bingage

OCTOBER 5, 2019

New restaurants are coming up every day, from food truck business to fine dining to cafes and to theme-based restaurants, options are uncountable. The customer loyalty program provides valued customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now. Seating Arrangement.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

The Restaurant Times

JUNE 15, 2020

Let’s discuss what measures can fine-dine restaurants in Singapore take for customer retention. A fine dining restaurant works differently from the rest of the restaurant formats in Singapore. Working on your customer loyalty requires you to think about everything from the customer’s perspective.

Loyalty Program 52

Loyalty Program Fine Dining Social Media Customer Experience 52

Restaurant Engine

SEPTEMBER 13, 2023

With more than half of people today saying social media can influence their restaurant choice , it’s never been more important to build a presence on social media. Social media has changed the fabric of society, and it greatly influences people all over the country. The goal is to build loyalty through special deals.

Social Media 59

Social Media Loyalty Program Email Marketing Website Management 59

Open for Business

APRIL 3, 2023

It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. It can also include: Online reviews Social media posts Influencer partnerships Referral programs Supercharge your marketing strategy It’s time to put the 4 Ps of marketing for restaurants into action.

Marketing 78

Marketing Email Marketing Social Media Online Ordering 78

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. One of the most effective methods of refining your data strategy is to implement a loyalty program.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Open for Business

SEPTEMBER 2, 2024

It’s an all-important metric that influences everything from menu pricing to operational decisions and beyond. Fine-tuning your approach to staff management can significantly impact labor costs while maintaining high-quality service and a positive work environment. This can lead to better overall service and increased job satisfaction.

Point of Sale 78

Point of Sale Seasonal Menu Customer Service Inventory 78

Clover - Restaurants

OCTOBER 3, 2024

What’s more, the location of your soon-to-be restaurant can help influence your branding, day-to-day operations, and customer experience. Analyzing competitor businesses may also help you fine-tune your pricing, craft a unique menu, and market your restaurant more effectively to locals or visitors.

License 52

License Small Business Dietary Restrictions Loyalty Program 52

Lavu

MARCH 11, 2020

Some of the ways in which restaurant management software simplifies table management include: Optimization of the dining areas efficiency by ensuring the seats are arranged based on party sizes and time. Such a system is ideal for casual dining and fine dining restaurants struggling with long lines of customers waiting for a table.

Management 78

Management Management Cash Management Mobile Ordering 78

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Bingage

OCTOBER 5, 2019

New restaurants are coming up every day, from food truck business to fine dining to cafes and to theme-based restaurants, options are uncountable. The customer loyalty program provides valued customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now. Seating Arrangement.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. It’s a chance to invite a select group—think friends, family, and local influencers—to experience your restaurant in a real-world setting.

License 78

License Email Marketing Social Media Front of House 78

Bingage

NOVEMBER 26, 2019

Restaurants are different types, food truck, fine dining, cafes, bakery etc, but the common thing that all are striving for is, getting repeat guest and customer loyalty. Restaurant loyalty program is not a new term for the industry, people are using it before that new-edge AI-based technology.

Loyalty Program 97

Loyalty Program Food Truck Coupons Fine Dining 97

BNG Point of Sale

JULY 16, 2021

As regards restaurant size, for instance, it will affect both food cost percentage (it’s easier to fill up a large area with higher-margin items), as well as occupancy costs since customers in larger spaces spend more money on average than those who dine in smaller dining rooms. What is the Average Revenue for a New Restaurant?

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

SpotOn

JULY 31, 2024

It's what makes the dining experience appear so effortless to the average guest. Brand reputation and positioning can influence how menu item prices are perceived. Simple restaurant designs built on a shoestring budget will struggle to command higher prices, while luxurious dining rooms will have more room to increase prices.

Food 57

Food Seasonal Menu Pricing Consumer Goods 57