Fast Casual Mobile Ordering Outdoor 
Modern Restaurant Management
MAY 9, 2025
Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. How can operators optimize their outdoor dining for efficiency? Outdoor dining can either slow things down or speed things up—it all comes down to how you run service.
Modern Restaurant Management
MAY 30, 2025
The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74
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Modern Restaurant Management
FEBRUARY 1, 2022
Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Roughly half of U.S. Streamlined Menus with More Plant-Based Options and Sustainable Packaging.
Modern Restaurant Management
MARCH 16, 2021
In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. Many restaurants have also pivoted to outdoor dining amid the pandemic. “Will this look good on Instagram?”
Modern Restaurant Management
JANUARY 12, 2021
According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.
Modern Restaurant Management
AUGUST 17, 2020
Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.
Modern Restaurant Management
MAY 5, 2021
Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.
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