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Downturn Dining Trends: Loyalty, Value, and Menu Innovation Are Key for Survival

Modern Restaurant Management

Fast food and casual dining are currently seeing higher traffic. With dining out becoming more of an occasional treat, it's very important that guests have a great experience – whether that's at an upmarket restaurant or a fast food outlet. When they do eat out, they're often choosing cheaper options.

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The Marketing Value Combo: The Most Important Deal for Fast Casual Restaurants to Perfect in 2025

Modern Restaurant Management

For fast casual chains, competition includes usual suspects like casual dining and QSRs as well as c-stores and grocery chains who are ramping up foodservice offerings to capitalize on the trading down trend. FCRs that have beefed up their “Marketing Value Meal” are emerging victorious.

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How Fast-Casual Marketers Can Prepare for 2022 Dine-in Traffic

Modern Restaurant Management

Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. So, what can marketers of fast casuals do to bring people back to their brick-and-mortar locations? Bottom-line.

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Data, Data, Data.

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MRM EXCLUSIVE: Personalized Promotions Must Line the Loyalty Path

Modern Restaurant Management

” Restaurants should focus on tech that adds real value, not just innovation for innovation’s sake, Fink noted. “Additionally, restaurants across all categories can leverage AI for personalized deals, using consumer data to offer tailored discounts and menu recommendations that drive repeat visits.”

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. A hybrid grab-and-go market and cafe serves both breakfast and lunch, is tailored to the needs of sizable office buildings and features the best local restaurants in rotation. Lunchbox Partners with Ordermark.