Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Implement New Technology. The more you can integrate the better.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

MAY 24, 2022

Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 203

Marketing Loyalty Program Fast Casual Coupons 203

Mad Mobile

FEBRUARY 5, 2024

In fact, surveys show that 56% of people dine out at least twice a week! You won’t need a central POS terminal taking up room in your dining area. On top of that, service moves at a much quicker pace than dine-in establishments. Times are tough for restaurants of every size. It’s not that there aren’t enough diners.

Ordering 52

Ordering Fast Casual Mobile Ordering Fine Dining 52

MadMobile

AUGUST 11, 2022

From cafes to fine dining, your restaurant concept is the roadmap to the details of your new business. To answer this, it’s essential to know the most popular types of restaurants and the technology needed to accompany them. Fast Casual A fast-casual restaurant concept is the perfect blend of fast food and casual dining.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Rely on Technology to Increase Operational Efficiency. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Goliath Consulting

APRIL 28, 2022

Over the past few years, restaurants from all over the world have been incorporating different types of technology and new changes. Foodservice and retail have changed vastly, and customers have more choices to choose from and are adjusting to these new and fast changes, but with excitement rather than fear. Multipurpose.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

Modern Restaurant Management

MAY 24, 2022

Rising advancements in mobile app development technologies will also boost the preference for mobile-payment solutions.

Marketing 179

Marketing Loyalty Program Fast Casual Coupons 179

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively. casual dining vs. fine dining). Ways to Improve Your Restaurant Table Turnover Rate with Technology 1.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

DECEMBER 4, 2019

What’s on our collective horizon for the future of dining? Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Lifestyle Technologies.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

Modern Restaurant Management

MARCH 25, 2021

Pay-at-the-table proved its value through the pandemic and breathed new life into old technology like QR codes. By delivering on customers’ expectations for this type of technology, operators are able to offer the best-possible customer experience (CX). However, while an investment, this technology can yield substantial payoffs.

Customer Experience 197

Customer Experience Customer Service Fast Casual Point of Sale 197

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

MAY 12, 2023

This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. I wanted their home to feel like my dining room. There is so much talk about how technology is helping personalize the guest journey. I love technology! You should never stop connecting locally.

Franchise 100

Franchise Franchising Customer Service Fast Casual 100

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Fine dining.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. Switching from a fast-casual concept to fine dining can allow for a nice change of pace. Table of Contents.

Management 370

Management Management Document Hiring 370

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Restaurant technology. Tell investors what technology you plan on using to run your business—and not just the POS (point of sale). Mission Statement.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

DECEMBER 16, 2020

Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up. After two months, they reopened with just the four main co-founders running the operation. It's the future to me, and we all have to accept it.

FOH 284

FOH Back of House Front of House Point of Sale 284

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. However, every restaurant category needs to discover the most effective approach to utilize digital ordering technology. Source: Restaurant & Cafe. Personalize The Customer Experience .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Foodable

SEPTEMBER 11, 2020

Barron describes how Starbucks may have a leg up on other businesses due to its pre-COVID technology investments. Three Key Points: The last six months have accelerated restaurant technology adoption at a speed never before seen in the industry. This may have a trickle-down effect for the casual and fine dining sectors.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. So, in an era where various aspects of our lives are improved by technology, why can’t it also help restaurants be more efficient? Labor Wars.

2019 185

2019 2020 Employee Relations 2030 185

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

The Restaurant Group

JANUARY 12, 2021

Sure, restaurant layout and footprints have shrunk considerably, but this means that you won’t need a lot of space to provide a dining experience that delights your patrons and keeps them coming back for more. Even existing full-service restaurants are making their takeout areas bigger while shrinking the dining halls.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

EATER

DECEMBER 13, 2021

At some fast-casual places you could order from a tablet at your table, never speaking to a server, and apps let you order your Starbucks on the go and have it waiting when you arrive. The technology is there for the QR code to provide not just a menu, but an entire ordering system. But he also sees adoption in fine dining.

Fast Casual 104

Fast Casual Customer Service Reservations Fine Dining 104

The Restaurant Times

SEPTEMBER 22, 2021

Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. Technology Will Enable Growth. Cloud kitchens are a technology first play, which means that serving good food is essential for a cloud kitchen business; however, understanding customers is even more critical for their long-term growth.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. ” The State of Casual Dining. diners, ages 18+, who dined out at least once per week prior to the pandemic.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Future Food

JUNE 27, 2023

The internal communities of our workplaces and assets can look out and connect with visitors and communities with a fine-grained F&B retail strategy to meet the needs of occupants and visitors with a diverse range of food and beverage options, catering to different tastes, dietary preferences, and cultural backgrounds.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Partnering a Fine Dining Experience with a Take-Out Option.

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

7 Shifts

AUGUST 27, 2020

Don’t forget your systems also include your POS and shift scheduling software , so use our free guides to explain the different technology your employees will use. Your restaurant employee handbook is the place you should outline employee code of conduct, and set standards on what’s deemed acceptable or unacceptable behavior.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

DECEMBER 5, 2019

Every business has peak times, and you’re only as fast as your network. Quick-service, casual and even fine-dining restaurants are all capitalizing on the possibilities and benefits of delivery services. That’s a lot of data flowing between the restaurant, Grubhub and the driver. Is your network ready?

Delivery 157

Delivery Online Ordering Fast Casual Magazine 157

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Whereas takeouts could create fast-paced and mouth-watering videos of the burger-making process. Create a mission statement The above cannot be achieved to its full potential without a solid mission statement.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Seasonal Menu Front of House 78