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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Mobile experiences will become tailored to a wider audience through increased adoption.

2021 230
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Seven Traits of Successful Restaurant Owners and Managers

7 Shifts

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. With health and safety being a top priority for many diners, demonstrating a commitment to a hygienic environment will be critical to your restaurant's success. Get a pulse on your local customer base.

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8 Ways to Navigate The Restaurant Staff Shortage

Lavu

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Develop a strong employer brand and use multiple channels to attract talent, including social media, job boards, and networking events.

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20 Challenge Situations for Training Restaurant Managers & Head Chefs in Problem Solving

Ken Burgin

Ask people from one department to suggest a solution for another department eg front of house suggests the solution for a kitchen problem. The Jammed Kitchen: Imagine it’s Saturday afternoon, one of the busiest times at your restaurant. The kitchen staff must be more relaxed and confident about keeping up with the current demand.

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Safety and sanitation is a priority.

2021 189
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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180
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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. That being said, if attention is truly the new currency, then first impressions are also more important than ever.