article thumbnail

Seven Traits of Successful Restaurant Owners and Managers

7 Shifts

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. QSR magazine spotlighted one restaurant that has grown its 10 locations to 150 during the pandemic and hopes to reach 500 locations by year’s end.

article thumbnail

The Topic Is Tipping

Modern Restaurant Management

Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 Modern Restaurant Management (MRM) magazine reached out to the team at Lightspeed to learn more. percent) and fine dining restaurants (19.9 percent) than they do in casual restaurants (16.5 percent to 8.07

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Digital Solutions Keep Restaurant Doors Open

Modern Restaurant Management

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Ellen Linardi.

article thumbnail

MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

article thumbnail

Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. To read part one, click here.

2021 230
article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part Three

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Noteworthy among these solutions were the widespread embrace of contactless payments, the growing popularity of mobile ordering platforms, and the integration of sophisticated point-of-sale (POS) systems.

2023 123
article thumbnail

Upcoming Restaurant Tech Trends of the Post-COVID-19 World

Goliath Consulting

According to Restolabs, a restaurant management software that offers online ordering systems, continued social distancing measures are expected to bring about an upward trend of automation for customers (3). A growing demand for hands-free, no-touch equipment will result from the COVID-19 pandemic (7). Employee Health.