Remove Equipment Remove Loyalty Program Remove Seating
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From Garnish to Secret Sauce: How Loyalty Has Become the Real Revenue Driver

Modern Restaurant Management

For years, loyalty building was treated like a garnish that operators sprinkled on top of the “entrees” of bigger promotional strategies like traffic, advertising, and limited-time offers. Loyalty is proving to be the secret sauce — the flavor that ties the whole dish together and keeps guests coming back for more. .=

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. The Splintered Path to Purchase The path to purchase has splintered, and Gen Z is in the driver’s seat. Brand loyalty is also on the decline. At the same time, U.S. chain sales grew just 3.1

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The Best Restaurant Technology Of 2025

ChowNow

If customer retention is a priority consider a digital loyalty program or automated marketing tools. Guest Experience & Loyalty : Integrate with CRM and loyalty programs to personalize offers and encourage repeat business. Consider your budget. The goal, then, is to grow that customer base.

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Patio Power: Strategies for Optimizing Outdoor Dining

Modern Restaurant Management

A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. They close the check at the table, apply loyalty rewards, and split payments however the guest wants, all without leaving the patio.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

Use data from your POS system, online ordering platform, or loyalty program to divide your customers based on factors like their dining frequency, preferences, or location. For example, if you want to fill more seats on slow nights, run an ad that promotes a special offer like a "2-for-1 Tuesday" or a "Weekend Dinner Special."

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28 Strategies to Cut Costs in the Restaurant Business

Lavu

Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. Here are some examples of incentive programs that you can offer employees to help you cut spending: 1.