Remove Entertainment Remove Online Ordering Remove Seating
article thumbnail

26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195
article thumbnail

Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Online presence A restaurant customer experience begins before diners step through the doors of your establishment. “That saves me a lot of time.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Keep guests entertained. Engage with them online. After the meal.

article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

article thumbnail

The 11 Best Restaurant Event Ideas That Actually Bring In New Customers And Keep Regulars Excited

ChowNow

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. Provide space for seating, tasting, and entertainment. Its perfect for groups of friends, families, or coworkers looking for an entertaining night out.

Events 195
article thumbnail

MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

article thumbnail

MRM Research Roundup: End-of-May 2020 Edition

Modern Restaurant Management

Many guests complained of long wait times for curbside pickup orders. Gen-Z has had the most significant adoption rates, with over 14 percent of Gen-Z consumers using 3PD to order from a restaurant since March 15th of this year. Going forward, there will be a shift in how consumers evaluate where they choose to order from.

2020 324