Modern Restaurant Management

MAY 31, 2024

In terms of loyalty, The Keg Steakhouse and Bar, HuHot Mongolian Grill, Texas Roadhouse, Longhorn Steakhouse, and Cheddar's Scratch Kitchen top the Customer Loyalty Index, underscoring a strong consumer preference for steakhouse brands.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Keep guests entertained. You've cleared the plates, but your customers are still sticking around– keep them entertained! Digital Loyalty. Recommended Reading: BLOG NAME. After the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 15, 2021

At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone. Paytronix Systems, Inc.,

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Spark Foundry?. Carl Mittleman. ” Hot Table Access.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. “Twin Peaks has a very clear recipe for success internationally,” Brisco said.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. " Dining will become more and more (in terms of EBITDA) part of entertainment and shopping. Kari Hensien, RizePoint CEO. Dining is a "new shopping."

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery. ” Holiday Traffic.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. The program will kick off in the 50 largest U.S. Plus, Square is also waiving dispatch fees until July 1, 2020. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. Another option is to look into government programs that might offer financial assistance for small businesses. Bars are social, vibrant, and entertaining places so consider how your design will showcase this.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Aramark Creates Safety Plans. ” Par Tech Teams with Revolution. .

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. ” Friendly's Launches Kids Program. Friendly’s® Restaurants debuted a new kids program featruing a slate of intergenerational menu offerings perfect for the winter months. ce Launches Franchising Campaign.

Franchise 383

Franchise Franchising Fast Casual 2019 383

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 294

2023 Front of House Customer Experience Customer Service 294

Social Hospitality: Restaurants

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Technologies for Entertainment. For example, loyalty programs can piggyback onto your POS system so customers get real rewards as they spend money.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

SpotOn

JANUARY 29, 2025

Island Entertainment (Gulf Coast) : A hospitality management company overseeing restaurants, bars, amphitheaters, and live music venues with capacities ranging from hundreds to thousands. Dedicated Loyalty Sign-Up Page for Diners: Simplifying customer enrollment in loyalty programs for higher engagement.

POS 59

POS Marketing Loyalty Program 2025 59

Lavu

JUNE 20, 2025

Some digital ordering devices even come loaded with games and other forms of entertainment to keep customers engaged and entertained, which ultimately adds value to the dining experience your customers have. With the price available for them to see, it makes ordering their favorite meals a whole lot easier.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 471

Franchise Franchising Food Fast Casual 471

SpotOn

FEBRUARY 26, 2025

Paid training hours for new employees, ServSafe certification, training programs, free meals, etc Bonuses. Digital advertising, marketing software , printed menus, signage, promotions, and loyalty programs. Music & entertainment. In-house entertainment, including live music, DJs, streaming service subscriptions (e.g.,

Point of Sale 90

Point of Sale License Insurance POS 90

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 25, 2020

This means customer interactions can be seamlessly collected from instore and digital sales channels to build a detailed view of the customer, which is ideal for delivering effective loyalty programs and personalization initiatives. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Next Restaurants

MAY 8, 2024

Leverage effective content marketing and local SEO by sharing informative and entertaining content about your business. Drive Repeat Business with Discounts or Exclusive Perks Implementing a loyalty program is a smart strategy to enhance customer satisfaction, drive more customers, boost sales, and encourage repeat visits.

Loyalty Program 105

Loyalty Program Social Media Point of Sale Online Ordering 105

Bingage

FEBRUARY 6, 2020

of restaurants offer an experiential dining experience for their guests including entertaining activities and romantic music. Restaurant with a good loyalty program , that increase chances of visiting by 22%. Also, the Restaurant loyalty program is a good way to make your customer feel appreciated.

Marketing 98

Marketing Loyalty Program Social Media Email Marketing 98

7 Shifts

JULY 1, 2024

It’s more than just thinking of the decorations, artsy drinks, and custom staff uniforms—you must also consider the type of entertainment you want to offer. Additionally, creating training programs outlining clear expectations is essential to ensuring that your employees have an opportunity for growth within your organization.

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Rail

APRIL 11, 2024

Events and entertainment: Announce live music nights, sports viewings , or other special events. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats. Here are some ways to use email marketing effectively. This encourages them to share their email address.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Bingage

NOVEMBER 18, 2019

It often happens parents are busy taking care of their child and do not enjoy completely, one thing you can do is make a side platform for kids offering fun and entertainment activities for kids. STOP Offering Loyalty Points!! A restaurant referral program helps with that. Offer New Year Special Deals & Combos.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Uncorkd

JANUARY 2, 2019

Loyalty Programs. One of the best way to increase customer retention is a loyalty program. There are a variety of different loyalty programs but some of our favorite are punch cards, points rewards, and referral programs. Referral Program. Live Entertainment. Punch Cards. Points System.

Loyalty Program 67

Loyalty Program Social Media Sports Point of Sale 67

Future Food

SEPTEMBER 6, 2023

Scentre Group and Live Nation Entertainment announced 20 free live in-centre concerts across Australia and NZ featuring prominent Australian entertainers such as Jessica Mauboy, Thelma Plum, Stan Walker, Kate Ceberano and Amy Shark. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Scentre Group and Live Nation Entertainment announced 20 free live in-centre concerts across Australia and NZ featuring prominent Australian entertainers such as Jessica Mauboy, Thelma Plum, Stan Walker, Kate Ceberano and Amy Shark. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Indoor Media

NOVEMBER 23, 2017

Restaurant Loyalty Programs. Do you have a loyalty program in place? Be sure to track redemption of the loyalty program offers. Loyalty programs work because they make your customers feel like a VIP. Read more about customer loyalty in our blog. Learn more. Their children.

Loyalty Program 78

Loyalty Program Social Media Advertising Coupons 78