Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. Four Tech Solutions to Improve Guest and Employee Experiences. Importantly, employees are freed up to fulfill orders more quickly and accurately, allowing for increased speed of service.

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Employee Relations Customer Experience Customer Service Mobile Ordering 193

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

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POS Bar Brewery Customer Service 40

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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2024 Loyalty Program Cash Management Customer Experience 212

Focus POS

DECEMBER 22, 2021

Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

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Management Management Loyalty Program Online Ordering 146

The Restaurant Times

JUNE 11, 2021

A good POS system for restaurants contains features such as tablet billing, stock and inventory management, analytics and reports, CRM and many others. Technology has extended its footprint into almost every business sector in the UK. Installing a POS system for restaurants is the best way to do that. Let us see how.

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POS Mobile Ordering Loyalty Program Online Ordering 52

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Coffee Bars.

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License Hiring Equipment Point of Sale 461

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ?

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Management Management Document Communication 370

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. 55 percent plan to add more space for pick-up.

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2022 Mobile Ordering Guest Recovery Point of Sale 209

BNG Point of Sale

DECEMBER 6, 2021

In this blog post, we will discuss what you need to know about ADA compliance for POS systems so that you can keep your business compliant. . Why Do You Need ADA Compliance for Your POS System? In addition to other ADA compliance requirements, your POS system must be accessible. ADA Compliance Requirements for POS Systems.

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POS Employee Relations Restaurant Law Point of Sale 52

Harbor Touch

OCTOBER 29, 2018

Restaurant of the Future: 7 Must-Have Technologies. The reality about the emerging Internet of Things (IoT) has made every business modeler begin to conceive the operations of their enterprises in a manner that overtly embraces technology. Here are seven (7) of the must-have restaurant technologies of the future: 1.

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Technology Mobile Ordering Transportation Customer Service 60

Modern Restaurant Management

APRIL 1, 2020

Cash has its advantages, and with the right technology and processes, QSRs can improve their cash operations while allowing their customers to pay for purchases the good old-fashioned way: with money. And while smartphones and mobile apps continue gaining traction, cash continues to be king – and refuses to be dethroned.

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Cash Management Mobile Ordering Fast Casual Employee Relations 138

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Mobile and online ordering will put control in the customers’ hands.

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Point of Sale Front of House Mobile Ordering Back of House 78

Next Restaurants

AUGUST 17, 2022

Therefore, the most common cybersecurity issues are shown below: Untrained workforce Zero accordance with the security norms Absence of uniformity in the digital security systems Card-based payment system Not having tangible data security measures No circumspection against malware Tighter POS security. Perform Background Checks on Employees.

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Email Marketing Certification Employee Relations Online Ordering 149

Ordyx

JUNE 19, 2019

Every business has its own needs, but one thing is for sure: technology is always there to help. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.

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Technology Point of Sale POS Employee Relations 52

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. As a result, lines are shorter, and orders are more accurate.

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Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout The US and UK also varied on how they wanted to retrieve take-out orders.

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2020 Loyalty Program Mobile Ordering Fast Casual 191

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. Whether investing in so many different technologies makes sense is hardly ever discussed. Whether investing in so many different technologies makes sense is hardly ever discussed. A New Technology Strategy For Hospitality.

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Hotels Technology Hospitality Back of House 52

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. POS System. Things to consider when choosing a restaurant POS system. Inventory Management Software.

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2022 Management Management Loyalty Program 69

Restaurant365

JANUARY 4, 2022

But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors. And, with inventory system technology, you’ll get data that can be crucial in making informed operational decisions. Integrate restaurant inventory management with your POS system.

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Inventory Pricing Management Management 148

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future.

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2020 Restaurant Law Fine Dining Outdoor 285

The Restaurant Times

NOVEMBER 10, 2021

Running a restaurant after a pandemic requires every restaurant owner to make an online food ordering system a necessary change. Online food ordering systems are crucial to your business’s profitability and sales management. You can no longer accept orders over the phone and expect to be happy with the outcomes.

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Management Management Online Ordering Loyalty Program 52

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

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Food Safety Kitchen Safety Small Business Employee Relations 233

Restaurant365

DECEMBER 2, 2019

managing employees. Cloud-based technology is especially important if you run multiple concepts or multiple units as it allows you to access and control information across locations. Manual inventory control can be streamlined with counting on a tablet or mobile device. Controlling your food costs. Optimizing your labor costs.

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Management Management Point of Sale Inventory 97

SpotOn

MAY 20, 2024

Operators have to navigate the complex world of tip pool options, service charges, and minimum wages and ensure their employees are motivated and paid well, all while striving for profitability. New technology, like handhelds and contactless payments, have increased the ease and convenience of tipping. 10-15% is a reasonable amount. 

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Definition Tip Distribution Cash Management Customer Service 52

Restaurant365

MARCH 10, 2020

With manual ordering, you’re not taking advantage of such time- and money-saving advancements as digital counts, smart ordering and automated vendor invoices. Understanding these important metrics allows you to make more informed supply orders. Set up your POS to Track Restaurant Inventory.

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Inventory Management Management Waste 103

MadMobile

AUGUST 5, 2022

Example of a good food costs goal: Reduce the inventory costs of our top three selling items by 10% in Quarter one by being more thoughtful about our purchase orders and prep. See how your employees interact with them, observe when and why they are being thrown away, and look for ways to reduce your waste surrounding these items.

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Food Mobile Ordering Inventory Food Supply 52

Aaron Allen & Associates

OCTOBER 4, 2022

per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 Some questions to ask when beginning to set the baselines include: What are sales per employee? What are employee turnover and retention rates? In the U.S.,

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Point of Sale Employee Relations 2022 Mobile Ordering 98

Restaurant365

MAY 17, 2022

The most important part of inventory management is understanding how the amount of product relates to your profit margin. Tight integration between your r estaurant inventory management software , point of sale (POS) system and restaurant accounting software is essential for executing key restaurant tasks that help control your food costs.

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Inventory Management Management Food 78

The Restaurant Times

MARCH 13, 2023

Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. They supervise other chefs, create menus, and handle food order costs. Kitchen Caller: A kitchen caller announces incoming orders to chefs and instructs them on what to prepare and in how much time.

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Back of House BOH Front of House FOH 52

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

MARCH 10, 2020

With manual ordering, you’re not taking advantage of such time- and money-saving advancements as digital counts, smart ordering and automated vendor invoices. Understanding these important metrics allows you to make more informed supply orders. Set up your POS to Track Restaurant Inventory.

Inventory 78

Inventory Management Management Waste 78

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

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2021 Fast Casual Mobile Ordering Social Media 144

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

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Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

AUGUST 18, 2020

Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. The delivery-only restaurant format primarily relies on online food aggregators such as UberEats, DoorDash, Deliveroo for accepting large online orders. Generating Online Orders And Marketing .

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Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. The delivery-only restaurant format primarily relies on online food aggregators such as UberEats, DoorDash, Deliveroo for accepting large online orders. Generating Online Orders And Marketing .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

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2020 Mobile Ordering Point of Sale Fast Casual 160