Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. Hiring initiatives like raising wages, highlighting workplace culture, and introducing employee referral programs are being utilized across the industry.

Hiring 212

Hiring Employee Relations Leadership Restaurant Law 212

Lavu

FEBRUARY 14, 2024

At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate. Related: Customization is King: Using POS Systems with Open APIs 2. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. Four Tech Solutions to Improve Guest and Employee Experiences. Importantly, employees are freed up to fulfill orders more quickly and accurately, allowing for increased speed of service.

Employee Relations 197

Employee Relations Customer Experience Customer Service Mobile Ordering 197

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

APRIL 20, 2022

The question is, what is the relationship between current restaurant staffing issues and commercially available automation technology ? Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Order-Only Automats: Pros and Cons.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

MARCH 31, 2022

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Should the customer and employee experience not be altered to fit that lifestyle? Of course it should!

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. 55 percent plan to add more space for pick-up.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 29, 2021

Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. You may also use plenty of internet-connected devices like iPads or smartphones for taking orders.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Coffee Bars.

License 459

License Hiring Equipment Point of Sale 459

Focus POS

DECEMBER 22, 2021

Technology for Successful Restaurant Management. These four leading technologies will help you build the success of your business. Online ordering. Due to the pandemic, many patrons have moved to online ordering to avoid contact with others. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

APRIL 1, 2020

Cash has its advantages, and with the right technology and processes, QSRs can improve their cash operations while allowing their customers to pay for purchases the good old-fashioned way: with money. And while smartphones and mobile apps continue gaining traction, cash continues to be king – and refuses to be dethroned.

Cash Management 173

Cash Management Mobile Ordering Fast Casual Employee Relations 173

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. Table of Contents. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Harbor Touch

OCTOBER 29, 2018

Restaurant of the Future: 7 Must-Have Technologies. The reality about the emerging Internet of Things (IoT) has made every business modeler begin to conceive the operations of their enterprises in a manner that overtly embraces technology. Here are seven (7) of the must-have restaurant technologies of the future: 1.

Technology 60

Technology Mobile Ordering Transportation Customer Service 60

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Hot Schedules

JULY 8, 2021

But smart operators know the importance of good inventory management technology. According to Hospitality Technology , 60% of operators said that food costs are a significant challenge, continuously eating away at their profits — and that was before the pandemic. Related Posts. b3lineicon|b3icon-knowledge|? Increased food waste.

Inventory 127

Inventory Management Management Food Supply 127

Xtra Chef

SEPTEMBER 25, 2019

Yesterday, several members of the xtraCHEF team attended the NYC Restaurant Technology Summit hosted by CohnReznick and the NYC Hospitality Alliance. The event gathered industry experts, investors, operators, and technology professionals for a day of networking and thought-provoking presentations. It’s hard to find good talent.

Technology 65

Technology 2019 Employee Relations Mobile Ordering 65

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. Whether investing in so many different technologies makes sense is hardly ever discussed. Whether investing in so many different technologies makes sense is hardly ever discussed. A New Technology Strategy For Hospitality.

Hotels 52

Hotels Technology Hospitality Back of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Next Restaurants

AUGUST 17, 2022

Perform Background Checks on Employees. More than a third of cybersecurity attacks happen from current employees and it takes an average of 200 days before the attack is even discovered. Before hiring employees, one of the best cybersecurity tips for restaurantsis to execute background checks on all candidates.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Rapid Modernization in the 2000s. Menu customization.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Ordyx

JUNE 19, 2019

Every business has its own needs, but one thing is for sure: technology is always there to help. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.

Technology 52

Technology Point of Sale POS Employee Relations 52

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Deliverect

APRIL 20, 2020

And now more than ever, swift, convenient and efficient online ordering options have become the norm. A recent CGA study in the UK shows that of those who ordered delivery for the first time, or more often than usual, 60% said they would continue their frequency of ordering delivery from restaurants, or takeaways (70%).

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. In 2023, 52% said they would order from a ghost kitchen, while 24% felt indifferent on the subject, which was consistent with 2021 findings.

2024 52

2024 Operations 2023 Loyalty Program 52

Focus POS

JUNE 27, 2019

Technology can help, but knowing how to get the most out of it is also important. We’ve put together a guide you can use to help you choose the best technology for your restaurant and how it can help you run a more profitable business: General Restaurant Management. » Set quality standards. Set quality standards. Watch inventory.

Management 121

Management Management Franchise Franchising 121

Aaron Allen & Associates

OCTOBER 4, 2022

per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 Some questions to ask when beginning to set the baselines include: What are sales per employee? What are employee turnover and retention rates? In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ?

Management 370

Management Management Document Communication 370

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. As a result, lines are shorter, and orders are more accurate.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Among the technology offered today is restaurant management software. . Restaurant management software is one of the constantly changing technologies in the restaurant industry.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

DECEMBER 2, 2019

managing employees. Cloud-based technology is especially important if you run multiple concepts or multiple units as it allows you to access and control information across locations. Manual inventory control can be streamlined with counting on a tablet or mobile device. Controlling your food costs. Optimizing your labor costs.

Management 97

Management Management Point of Sale Inventory 97