Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

MARCH 16, 2020

” RWCF is compiling an extensive list of resources and links related to the COVID-19 Crisis on its website, and, soon, we will collect data (qualitative and quantitative) from affected workers and restaurant owners so that we can work with local and national leaders to address the systemic issues the COVID19 pandemic has exposed. .

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

The Rail

JANUARY 19, 2023

By Indiana Lee, Contributor Technology seems to have its hand in every industry, elevating and modernizing businesses left and right. Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. As a result, lines are shorter, and orders are more accurate.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Hot Schedules

MAY 25, 2021

Contributing to the Company’s growth and continuous improvement by taking part in different technology-wide initiatives. We are able to introduce new technologies and features in products with 10+ years of successful history. How is Fourth’s MacromatiX’s solution helping the leading quick service businesses in the world?

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

The Restaurant Times

JUNE 11, 2021

Technology has extended its footprint into almost every business sector in the UK. From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. A user-friendly interface makes handling the software convenient for employees, especially new hires.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . Wing Zone Refresh.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. New CEO at Boston Market.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

7 Shifts

AUGUST 24, 2022

A rise in third-party ordering and delivery coupled with mobile ordering and contactless pickup means fewer and fewer guests are even making their way to a counter where they can consider leaving a tip. And even with a rise in mobile payments, the tip jar is still a mainstay. Make them laugh. More of a fantasy fan?

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. .” ” Tyga Bites Launches. ” Tyga Bites Launches. .”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. In 2023, 52% said they would order from a ghost kitchen, while 24% felt indifferent on the subject, which was consistent with 2021 findings.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

JANUARY 27, 2020

This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. Heads-up customer displays to show real-time order estimates across all channels. Ultimate Grubhub.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Miami-based Drive Kindness, a new home meal delivery solution, partnered with Olo to enable fully integrated home meal delivery ordering through Olo’s Dispatch platform.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. percent from unusually high numbers a year ago related to U.S. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

DECEMBER 27, 2019

This edition of MRM News Bites features NCR, Bloom Intelligence, The American Food Association, The Dinex Group, Performance Food Group Company, Appetize and Restaurant365, Snackpass, PAR Technology, Net Element, Sensory, GRIF, Picnic and El Pollo Loco. based Zynstra, a provider of edge virtualization technology. NCR Acquires Zynstra.

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Focus POS

JUNE 27, 2019

Technology can help, but knowing how to get the most out of it is also important. We’ve put together a guide you can use to help you choose the best technology for your restaurant and how it can help you run a more profitable business: General Restaurant Management. » Set quality standards. Set quality standards. Watch inventory.

Management 121

Management Management Franchise Franchising 121

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. NLRB Approves McDonald's Settlements.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. Level 2: Daily Metrics Calculation with Technology Technology can automatically make calculations daily, per day part, per channel, and more.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Meanwhile, grocery related businesses are on the decline as people spend less time at home. Yelp Sees COVID Effect.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 189

2020 Food Safety Food Supply Kitchen Safety 189

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will be a year for significant changes in the restaurant and restaurant technology industry. Buck Jordan, CEO Miso Robotics.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Taco John’s Launches Aggressive Franchising Initiative.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. In addition, 44 percent of consumers would order delivery of uncooked meals they finish preparing at home. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. points in 2018.

2020 192

2020 Loyalty Program Point of Sale 2019 192