Modern Restaurant Management

OCTOBER 15, 2024

As technology evolves and offers the growing promise of efficiency and convenience, it is critical to remain cognizant of laws that can impact how and whether such technology can be utilized. Nevertheless, this case highlights the need to remain vigilant as efficiency in the restaurant space runs into the counterweight of legal compliance.

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Serving Restaurant Law Employee Relations Technology 418

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.

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Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

MARCH 31, 2025

As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. From franchise compliance to mergers and acquisitions (M&A) terms, the right legal frameworks can guide a restaurant company to long-term, sustained success.

Franchising 221

Franchising Franchise Restaurant Law Cash Management 221

Modern Restaurant Management

NOVEMBER 13, 2023

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. They advise them on how to market their restaurant. Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. They give them the tools.

Franchising 520

Franchising Franchise Employee Relations Restaurant Law 520

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

7 Shifts

FEBRUARY 11, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. At its peak, Seattle boasted an impressive 3,000 restaurant locations. Just here for an overview of Seattle’s Fair Work Week Law?

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Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

OCTOBER 5, 2020

As the COVID-19 pandemic continues, restaurant workers of all types need time off to rest, recharge, and hopefully return reinvigorated to serve your customers. How can management help those who head out on vacation to return healthy and keep them from possibly infecting other staff and guests? Update Your Handbook.

Employee Relations 547

Employee Relations Restaurant Law Uniforms Travel 547

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime.

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Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

MAY 28, 2025

An upgraded AI function can now generate incredibly realistic images, including fake restaurant receipts. This new capability opens the door for unscrupulous individuals to try and scam restaurants out of free meals, gift cards, and more. What are some things restaurant operators do to protect their businesses from AI-generated fraud?

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

AUGUST 5, 2024

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

Employee Relations 493

Employee Relations Insurance Healthcare Coaching 493

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

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Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

DECEMBER 23, 2021

Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. Understand Your State’s Dram Laws. 31 and beyond.

Insurance 531

Insurance Restaurant Law Point of Sale Training 531

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting it right is critical for sustained success in the restaurant industry. Effective employee scheduling means finding the right mix of shifts and shift types for your business.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Goodreads: 4.23

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Book Management Management Restaurant Law 370

Modern Restaurant Management

APRIL 9, 2025

Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands. A genuine passion for fresh food and previous restaurant or business experience are also important.

Franchising 221

Franchising Franchise Loyalty Program Training 221

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Inconsistent Training.

Employee Relations 438

Employee Relations Restaurant Law Food Safety Equipment 438

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

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Hiring Employee Relations Leadership Restaurant Law 530

Modern Restaurant Management

MARCH 30, 2021

The newly proposed restaurant tipping regulations soon to be implemented by the U.S. Labor Department have sparked sharp contrasts among restaurants and industry labor advocates alike. The National Restaurant Association praised the regulations as “a victory for the restaurant industry and its workers.”

Tip Distribution 520

Tip Distribution Front of House Technology Back of House 520

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. Table of Contents: The main duties and responsibilities of a restaurant manager What is a restaurant manager’s daily routine?

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. This vital management tool is more than just a long list of workplace rules and regulations. It should serve as a guide for your employees to reference on an ongoing basis. Address Deficiencies in the Handbook. Ensure Handbook Compliance.

Employee Relations 519

Employee Relations Restaurant Law Information Reference 519

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going. Are you overstaffed on slow days?

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Operations Email Marketing Food Supply Seasonal Menu 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

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License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. The return of a more regular dining experience signals an encouraging step forward for owners and employees alike, however, caution is necessary.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

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Training Operations Seasonal Menu Kitchen Safety 130

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Benefits (Health Care, Employee Discounts, etc.). Benefits (Health Care, Employee Discounts, etc.). Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. Paid sick and safe leave is available to employees who work for business with five or more employees.

Restaurant Law 493

Restaurant Law Employee Relations 2021 Hospitality 493

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. All of which could occur during prolonged periods of non-operation.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. First, it’s important for employers and/or managers to scan the work area for potential safety risks prior to workers performing job duties.

Food Safety 476

Food Safety Employee Relations Restaurant Law Education 476

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves. Litigation.

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2020 Restaurant Law Employee Relations Mobile Ordering 305

7 Shifts

FEBRUARY 18, 2020

With work being one of the biggest contributors to stress, it’s not surprising that four in five people have had work-related dreams at some point in their lives. Restaurant servers understand work-induced dreams all too well. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. 2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Understand Your State’s Dram Laws. Take a buddy).

Bar 450

Bar Insurance Restaurant Law Point of Sale 450

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate. per hour.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195