7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. Locations with high tax rates and cost of living can affect your bar’s profitability, while areas with affluent customers can record higher margins because they can shell out more for premium drinks and services.

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

NOVEMBER 9, 2022

Designing newsletters and using an email service provider to send them out can cost between $10-$100 per month for new outlets. Before you set out to do anything, plan accordingly. HubSpot, MailChimp, Hunter.io, Moosend, and Zoho Campaigns are some tools you can try out. Make sure to create newsletter content that stands out.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

ChowNow

SEPTEMBER 12, 2024

It’s vital to retain repeat customers, and one of the best ways to do that is with a restaurant loyalty program. These programs keep diners invested and eager for seconds, thirds and beyond. First and foremost, loyalty programs encourage customers to keep coming back, which gives you regular and predictable revenue.

Loyalty Program 78

Loyalty Program Point of Sale Online Ordering Seasonal Menu 78

Focus POS

DECEMBER 22, 2021

FSR magazine reports that 60 percent of restaurants don’t make it past their first year, and 80 percent go out of business within five years. The best solutions will also have features that automate order entry so employees don’t have to do it manually. H3: A strong loyalty program. Holiday meals.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

DECEMBER 30, 2020

The late October survey found that a majority of consumers (74 percent) said they would continue to eat out “about the same as now” or “more frequently” over the next three months. Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty.

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops. Don't stop there!

License 459

License Hiring Equipment Small Business 459

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Reach out to those in need and engage in genuine conversation.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising. What can restaurateurs take away from the responses of their fellow operators?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. You may also use plenty of internet-connected devices like iPads or smartphones for taking orders. Educate Employees. It’s time for that to change. Cybercriminals are an attentive group.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others. Conclusion.

Loyalty Program 78

Loyalty Program Customer Service Customer Experience Employee Relations 78

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. Discussion of your COVID-19 policy might bring out a critic or two.

Communication 202

Communication Social Media Menu Loyalty Program 202

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Food Safety 197

Lavu

APRIL 8, 2020

This really does not take much effort on your part; it’s simply rephrasing what it states. Here are some subject line examples: Yes, We’re Open During the Pandemic, Call for Take-out Now. This Week’s Take-out/Delivery Special. Loyalty Programs. Additional Efforts to Flatten COVID-19.

Communication 147

Communication Loyalty Program Social Media Online Ordering 147

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. 5 Key Areas For Faster ROI.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Customer Experience 52

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Alongside other career programs, examine your own internal promotion process.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Overwhelmingly, the main focus was on take-out/delivery, both from a food and alcohol point of view. March Sales Decline. percent in March.

2020 196

2020 Point of Sale Fast Casual Online Ordering 196

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Retail Loyalty Program Online Ordering 178

Cheetah

SEPTEMBER 30, 2021

Heinz nearly ran out of ketchup packets this year, practically triggering a nationwide ketchup shortage. A surge in demand caused by the delivery and take-out boom is partly the reason. After a year of relatively low demand, consumers can’t wait to get out of the house and into restaurants. Don’t Be Afraid to Reach Out!

Food Supply 148

Food Supply Supplies Pricing Food 148

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Focus POS

JUNE 2, 2020

to “How am I bringing my business out of this stronger than it was pre-COVID -19 ?” A significant part of that new norm will be the ability to accept digital orders and take contactless payments. . Gift card and loyalty program to grow the relationships that keeps customers coming back. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

The Restaurant Times

JANUARY 14, 2022

In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Craft a business plan based on your specific requirements while taking cognizance of the company’s objectives, business-related factors, and other general operations. Globally, food waste generates 4.4

Waste 98

Waste License Loyalty Program Website Management 98

Sling

AUGUST 31, 2020

human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Employee performance monitoring.

Employee Relations 78

Employee Relations Hiring Loyalty Program Article 78

Restaurant Engine

JULY 24, 2024

This is original content related to your restaurant that someone else created. These are not your employees. In turn, you engender brand loyalty because your customers thrive on feeling a part of your restaurant community. It might even be a photo of one of your menu items, and you can change out the background periodically.

Social Media 52

Social Media Coupons Customer Experience Loyalty Program 52

Open for Business

MAY 9, 2023

Then a member of your team needed to drive their meal to them, taking time away from the restaurant and burning expensive gas on the way. Finally, order errors can mean the food goes to the wrong address, a mistake that takes time and money to fix. But this solution is far from perfect.

Delivery 78

Delivery 2023 Customer Service Food Order 78

Harbor Touch

NOVEMBER 21, 2022

Make sure you understand all the laws and regulations related to alcohol sales in your state. More importantly, you will need to create a marketing plan on how you are going to get the word out about your bar. Finally, consider offering a loyalty program that rewards frequent customers for their business.

Bar 78

Bar License Restaurant Law POS 78

The Restaurant Times

AUGUST 26, 2022

It should be easy to use because a system requiring extensive training might lead to frustration for the employees. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc. It should be easy to use and not take hours to train staff.

2022 69

2022 Management Management Social Media 69

The Restaurant Times

JUNE 1, 2022

In fact, an average American consumes ~23 lbs of ice cream and related frozen desserts every year. You need to understand the business aspects of it before you can scoop out your own niche in the US ice cream industry. If you plan to operate your business out of a commercial location, you will require an occupancy permit.

License 52

License Insurance Employee Relations Website Management 52

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Consumers ranked local chains as their second most desired type of apps and loyalty programs.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170