Remove Employee Relations Remove Fast Casual Remove Mobile Ordering
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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. The lowest ratings are related to the digital experience, which also shows the most deterioration. Accuracy of food order and quality of mobile app lead the way at 85, both down 1 percent year over year.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion transactions and $67 billion in sales in 2024.

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12 Mobile Food Ordering Statistics in 2025 That Reveal Explosive Customer Demand

Lavu

The restaurant industry is rapidly evolving, and mobile food ordering is at the center of this transformation. These mobile food ordering statistics reveal just how quickly digital habits are shifting — and what it means for restaurants trying to stay competitive. At first, mobile ordering seemed like a long shot.

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From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Starbucks’ deal with Empower Delivery fits the acqui-hire framework.

Hiring 167
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MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). Fast-casual visits overall were down 3.8 percent during Q4.

Marketing 221
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Restaurant POS System Explained: Features, Benefits & Costs in 2025

Lavu

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. POS systems are where you place food and drink orders and send them to the back of the house. Without a POS system, your waitstaff has to constantly run to the kitchen to place orders.

POS 78
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Self-Order Kiosk Price Guide 2025: How Much Does It Really Cost to Boost Restaurant Sales?

Lavu

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? What Is a self-order kiosk? Self-order kiosks can range in size and use.

2025 78