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The Topic Is Tipping

Modern Restaurant Management

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. The lowest ratings are related to the digital experience, which also shows the most deterioration.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services.

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‘Being Adaptable and Responsive to Changes in the Industry Landscape Is Key’

Modern Restaurant Management

Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands. Joe Gale What are the key challenges for the franchising landscape?

Franchise 221
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Does Chipotle have a structural problem? Probably not

Restaurant Business

Probably not The Bottom Line: The fast-casual Mexican chain remains a shockingly good value and its first-quarter sales slowdown was not out of the ordinary. Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together.

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BofA Report: New Appreciation for Restaurants

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings. Restaurants must also learn to operate with fewer employees and rely more on technology. How would you characterize 2022 for restaurants?

2023 474
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From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” For fast-food restaurants, where every second counts, this could be a particularly valuable tool, especially as more transactions come through digital channels.

Hiring 177