ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. You can gather emails, send personalized promotions, and build loyalty programs to encourage repeat business.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Restaurant Business

JUNE 23, 2025

Immigrants Exclusive Content Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.

Food Supply 198

Food Supply Leadership 2025 Kitchen Safety 198

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Most simply do not have the time needed to research digital marketing strategies, let alone implement them. This often means marketing and advertising efforts are done on-the-fly or simply 86’d. A double win!

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

MARCH 11, 2025

That's why we instituted lower-priced lunch specials and made other adjustments. The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. This has driven up all wages because a cook being paid $16.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Restaurant Business

JUNE 25, 2025

Signaling change to come, Panera Bread on Wednesday announced the hire of Nikka Copeland as the new senior vice president of the newly created office of transformation & strategy. By Lisa Jennings on Jun. 25, 2025 Facebook Twitter LinkedIn Panera CEO Paul Carbone is promising a three-year turnaround. Photo: Shutterstock.

Leadership 225

Leadership Fast Casual 2025 Casual 225

7 Shifts

AUGUST 18, 2024

You'll have late nights and have to work on weekends and public holidays The market is saturated with loads of competition. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs.

Bar 370

Bar License Email Marketing Customer Service 370

Social Hospitality: Restaurants

MARCH 27, 2020

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. This pandemic has forced most companies to reevaluate their financial plans and marketing strategies. This pandemic has forced most companies to reevaluate their financial plans and marketing strategies.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

APRIL 30, 2021

So it makes good business sense to revamp your marketing strategies. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Five Local Marketing Strategies. Highlight Your Safety and Hygiene Protocols.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Restaurant Business

JUNE 24, 2025

Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.

Leadership 230

Leadership Food Fast Casual 2025 230

7 Shifts

OCTOBER 23, 2020

Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help. Hiring a website designer or developer usually starts at $1k to customize a template or $10k to build a completely custom website.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. If shrimp sits unused, swap it for wings or a seasonal special.

Management 148

Management Management Seasonal Menu Cash Management 148

Restaurant Business

JUNE 27, 2025

That led to selling bagels at farmers markets. The first three hires were software engineers that helped create a proprietary tech stack for the bagel shops. “In and Bruegger’s, Jeff sees a world of opportunity for bagels made better, especially in markets he sees as “bagel deserts.” We’d sell out. We went full bagel,” he said.

Fast Casual 173

Fast Casual Franchise Franchising Leadership 173

Restaurant Business

JULY 8, 2025

The move comes just about 18 months after Tanner, a former executive with PepsiCo, was hired to lead the 7,000-unit chain. Since then, Wendy’s has dealt with an economy that has turned unfriendly to fast-food chains, particularly those that specialize in burgers. Same-store sales declined 2.8% in the first quarter.

Leadership 251

Leadership Consumer Goods 2025 Email Marketing 251

Restaurant Business

JUNE 23, 2025

It’s easy to score what’s marketed as a Dubai Chocolate Bar at specialty retail food stores; in New York City a 7-ounce bar sells for about $19. You can also buy them on Amazon and at some Costco locations.

Bar 161

Bar Fast Casual Leadership Back of House 161

The Rail

DECEMBER 2, 2024

The global online food delivery market size was valued at USD 221.65 The graph below illustrates how these models interact within the market: 1. Customer data management for targeted promotions and personalized marketing. This substantial difference reflects variations in living costs and market conditions across regions.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Restaurant Business

JUNE 23, 2025

Its complicated Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Listen to your daily news: RB Podcasts New episodes weekdays Restaurant Daily A Deeper Dive Menu Talk The Week in Restaurants Working Lunch More on this Topic Financing How is Roark Capitals track record?

Leadership 173

Leadership 2025 Food Supply Magazine 173

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | They specialize in breakfast staples, homestyle favorites and homey atmospheres—Perkins largely in the Midwest and East Coast and Huddle House in the South. That means you can now get boba at Perkins.

Fast Casual 184

Fast Casual Front of House Back of House Leadership 184

Embrace the Suck

FEBRUARY 12, 2020

Oh, and if you think your problems are special to just apply to your restaurant, they are not. It’s the solutions to how you deal with those problems that are the great divide between those that struggle, from those that thrive to the rare few that drive their market. Your goal should always be to dominate your market.

Coaching 337

Coaching Email Marketing Communication Workshop 337

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Ahh…the mission statement. It was AVIS Rent-A-Car that stated: “We don’t want to be the biggest, just the best.”

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Some people from the café; applied, and we hired one of them. Lack of recognition.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Indoor Media

AUGUST 26, 2020

Auto repair email marketing is a great tool to help you do that. Quality customers make your shop thrive, and auto repair email marketing gives you direct access to their inboxes. You don’t want to send emails just for the sake of sending them, so we’ll show you how to best approach it. Constant Contact.

Email Marketing 113

Email Marketing Marketing Loyalty Program Coupons 113

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Finding staff for a restaurant can be a big challenge in the hospitality industry.

Hiring 167

Hiring Recruiting Reference Website Management 167

Restaurant Business

JUNE 24, 2025

The company’s real versus its perceived value could suggest marketing issues, for instance. Premium Technology From acqui-hire to vaporware: The new restaurant tech ABCs Tech Check: These six terms are popping up more often in industry conversations, providing a glimpse at the next wave of trends.

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. The basic information you should be collecting is first and last name, phone number, and email address. The second most important?

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

Goliath Consulting

SEPTEMBER 14, 2020

The franchisor already went through the pains of trial and error and the expense of branding, marketing and putting systems in place,” says Daskowski (4). Special thanks to Jackie Lobdell, Vice President of Franchise Development with Slim Chickens, for providing her expert insights. The same benefit would apply to new franchise buyers.

Franchise 393

Franchise Franchising 2021 Fast Casual 393

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. This is where hiring professional restaurant equipment movers becomes crucial. Its about embracing change while holding on to what made you special in the first place. Transparency builds trust.

License 130

License Uniforms Social Media Customer Experience 130

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Hiring Referral Compensation. The winning submission becomes a special for the month that guests can order, with credit given to their inventors.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

OCTOBER 21, 2019

A recent study found that 60 percent of consumers prefer to pick up the phone to get in touch with local businesses instead of emailing them or contacting them via social media. Does that mean they need to hire someone to staff their phone line 24/7? Not so fast. Absolutely not.

Customer Experience 299

Customer Experience Online Ordering Customer Service Reservations 299

7 Shifts

JULY 12, 2024

Semi-variable costs Semi-variable costs have both fixed and variable components, such as maintenance, repairs, and marketing expenses. As for marketing, focus on cost-effective strategies such as social media and email marketing. You can also negotiate service contracts for regular maintenance at a lower cost.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Lavu

JUNE 26, 2025

Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. Well, accounting brings deep insights into the financial status of your business and its performance in the market. If you’re going to hire a professional, be sure to use a restaurant-specific accountant.

2025 113

2025 Cash Management Point of Sale POS 113

Modern Restaurant Management

JUNE 24, 2024

For restaurants, which often hire freelancers such as chefs, event planners and marketing professionals, this means meticulously documenting freelance agreements to avoid disputes and costly legal repercussions. Failing at the Pass Imagine a bustling New York restaurant that frequently hires freelance chefs and marketing consultants.

Restaurant Law 221

Restaurant Law Hiring Audits Website Management 221

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

EATER

FEBRUARY 3, 2022

That single inquiry landed her a sales and marketing internship at Ten Speed Press that turned into a full-time editorial assistant position after graduation, which led to a three-year tenure at Food52 that prepared her for the freelance life she leads now. See the email a few slides in, here. What was your first job?

Email Marketing 255

Email Marketing Point of Sale Travel Book 255

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. Marketing and Promotions. Download Now. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111