Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.

Social Media 177

Social Media Customer Experience 2009 Customer Service 177

Restaurant Business

OCTOBER 3, 2023

In the past year, several major retail brands have been surprisingly frank with investors about the big financial hits they’ve taken due to theft and fraud. Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting.

Ordering 109

Ordering Food Order Customer Service Customer Experience 109

EATER

OCTOBER 3, 2023

While a student at Cambridge, novelist C Pam Zhang found that squeamishness around meat is embedded into the English language — and by extension, Western attitudes towards the realities of meat It was in 2010, in a shared kitchen at Cambridge University, that I first came to harbor a secret disdain for the semantic squeamishness of English-speaking meat-eaters.

2010 131

2010 Back of House White Paper Dine-in 131

Restaurant Business

OCTOBER 3, 2023

The pizza delivery giant and the technology company will join forces to develop AI strategies to improve operations and customer service.

Customer Service 135

Customer Service Technology Delivery Operations 135

Advertisement

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

Culinary Cues

OCTOBER 3, 2023

Mr. Miyagi was on to something in The Karate Kid. There is a process, a rhythm, and an order to so many things in life. You can’t get to the end game without going through the steps requiring “patience, young grasshopper”. We all need to learn the process, the rhythm, and the order to reach a level of competence, understanding, and confidence – there is no shortcut.

Food Supply 371

Food Supply Café Entertainment Food Order 371

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc., a $17 billion-dollar, Fortune 500 multi-brand retailer, to joining BurgerFi as Chief Technology Officer, Goodhew’s journey is a mosaic of diverse skills, profound curiosity, and a steadfast determination to ch

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Restaurant Business

OCTOBER 3, 2023

Five units were set up as separate companies so the employer could pay a lower minimum wage for companies with 25 workers or less, the state labor commissioner alleged.

Ordering 104

Ordering Operations 104

Sante

OCTOBER 3, 2023

Turkish, French press, espresso, or cold brew…which is the strongest?

212

212

Restaurant Business

OCTOBER 3, 2023

Vending machines aren't just for chips and soda anymore. Here’s a look at why new iterations are making waves in foodservice.

Operations 104

Operations 104

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

EATER

OCTOBER 3, 2023

Buenos Aires' first Golden Age of cocktails still inspires the city's unique cocktail culture in its emphasis on bittersweet flavors.

124

124

Restaurant Business

OCTOBER 3, 2023

The system developed by Hyphen is coming to the Cultivate Center in Irvine, Calif. Meanwhile, Sweetgreen and the soon-to-come Kernel are racing to perfect their robotic systems.

Technology 120

Technology 120

EATER

OCTOBER 3, 2023

Beale Street. | Getty Images A historic soul food restaurant popular with civil rights icons and celebrities, ribs from a barbecue hall-of-famer, Elvis-themed cocktails at a sophisticated bar on the east side, and more of Memphis’s best meals To understand the food community in Memphis, it helps to start with a wider view of this entrepreneurial city.

Bar 107

Bar Food 107

Restaurant Business

OCTOBER 3, 2023

Restaurant Rewind: The pop singer and proponent of a never-ending happy hour was that rare rock star who found nearly as much success in the hospitality business as he did in music. And he did have some company.

Waste 113

Waste Hospitality 113

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Sling

OCTOBER 3, 2023

If you’re a restaurant manager, you know it can be tough to schedule your employees around service times and rush periods. Especially if they’re accustomed to working a straight eight- or ten-hour shift. Thankfully, there is a solution: the split shift. What is a split shift? What are the advantages for employees and managers ? And is a split shift right for your business?

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

Restaurant Business

OCTOBER 3, 2023

The Charlotte-based company said that a sale of the cookie delivery company five years after acquiring the chain would “unlock shareholder value.

Marketing 113

Marketing Delivery 113

Planet Grape

OCTOBER 3, 2023

The post 2021 Terrazas de los Andes Cabernet Sauvignon Reserva High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2021 60

Restaurant Business

OCTOBER 3, 2023

Under a new initiative championed by Gov. Kathy Hochul, the state is serving as a matchmaker between the new arrivals and prospective employers.

Hotels 113

Hotels Serving 113

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Planet Grape

OCTOBER 3, 2023

The post 2018 Terrazas de los Andes Malbec Parcel N_10W Los Cerezos Las Compuertas Mendoza appeared first on planet grape® wine review.

2018 60

2018 60

Restaurant Business

OCTOBER 3, 2023

Scarlett’s position, COO of casual dining, is being eliminated as part of “organizational design changes” at Bloomin’. He has worked there for nearly 30 years.

Casual 104

Casual Design Leadership 104

Planet Grape

OCTOBER 3, 2023

The post 2021 Terrazas de los Andes Chardonnay Reserva High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2021 60

Restaurant Business

OCTOBER 3, 2023

At an Investment Summit, held on an actual summit in Southern California, restaurant investors shared advice for bringing in financial partners.

Ordering 109

Ordering 109

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Planet Grape

OCTOBER 3, 2023

The post 2021 Terrazas de los Andes Malbec Reserva High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2021 60

Restaurant Business

OCTOBER 3, 2023

With the new feature, some guests can get DoorDash credits when they check in at certain restaurants.

Technology 120

Technology 120

Planet Grape

OCTOBER 3, 2023

The post 2019 Terrazas de los Andes Grand Malbec High Altitude Vineyards Mendoza appeared first on planet grape® wine review.

Vineyard 60

Vineyard 2019 60

Restaurant Business

OCTOBER 3, 2023

New to the lineup for the Taco Lover's Pass will be a Toasted Breakfast Taco coming on Oct. 12.

Food 117

Food 117

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

Margin Edge

OCTOBER 3, 2023

If you’re in the restaurant business, you know there’s not a lot of downtime. As an operator, you maintain a fast pace to keep everything running smoothly and regardless sometimes things will go wrong. But when it comes to your finances, you literally can’t afford mishaps. That’s where easy-to-understand dashboards can save both time and money. Dashboards translate information into a visual to make data easier for our brains to understand.

Cash Management 88

Cash Management Loyalty Program Seating Inventory 88

Restaurant Business

OCTOBER 3, 2023

The fast-casual chain joins a handful of chains that are preparing for a flying food future.

Fast Casual 117

Fast Casual Casual Food Technology 117