Modern Restaurant Management

JULY 13, 2022

For example, replacing physical menus with QR codes has become exponentially popular since the start of the pandemic with one firm reporting a 750 percent increase in downloads between 2020 and 2021. Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty.

Franchise 536

Franchise Franchising Operations Loyalty Program 536

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Many have started offering their menus on third-party delivery websites. Looking at the data proves much of what we already know.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

SEPTEMBER 16, 2021

Improved Customer Loyalty Programs. When customers download your restaurant’s mobile app, they should also be able to connect a credit or debit card to their account. This helps build loyalty within your restaurant and keeps people coming back for more. Cons of Touchless Payments.

Loyalty Program 466

Loyalty Program Customer Experience Customer Service Mobile Ordering 466

Modern Restaurant Management

FEBRUARY 17, 2021

Consumers are downloading more restaurant apps and app usage has spiked. There continues to be a sharp uptick in mobile app usage since the start of the pandemic with consumers downloading and using restaurant mobile apps more now than ever before. The majority of consumers (68 percent) have one-to-five restaurant apps on their phone.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

JUNE 14, 2023

“Most loyalty programs are largely transactional, and many brands still heavily rely on discounts and coupons to drive sales. ’ We’re really deliberate about asking our customers how we can make sure they have the best programs that are the most impactful to their customers. percent more during the program.

Loyalty Program 449

Loyalty Program Point of Sale Customer Experience Email Marketing 449

Modern Restaurant Management

FEBRUARY 3, 2022

Loyalty : Loyalty programs also saw a major uptick during the pandemic, with two in five operators implementing their loyalty programs in the last one to two years. Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

MAY 31, 2022

ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business. While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

AUGUST 26, 2021

A digital consultancy partner can also build the app to fulfill other needs of your business, such as delivery, curbside pickup and loyalty programming. Create a QR code check-in at the host stand. Check in can be simplified through QR codes.

Technology 568

Technology Ordering Front of House Customer Experience 568

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 12, 2021

PWAs are web-based experiences that appear like a mobile app but require no user download. In this conversation, the restaurant can make available additional information like history, specials, personal recommendations, loyalty programs, recipes and more. The first technology is progressive web apps (PWA).

Online Ordering 365

Online Ordering Food Mobile Ordering Loyalty Program 365

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Equip your team with the right knowledge. Make sure your restaurant and its staff are well equipped to combat any sudden challenge they face– no matter how big or small. Digital Loyalty.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

SEPTEMBER 15, 2021

For more information and to download the report, visit FMI.org/GrocerySpeaks. At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Download the Restaurant Trends for 2022 report for more details. Download the full report, Digital Divide: Delivery Service Aggregators and the Digital Shift.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

OCTOBER 31, 2022

Download now. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Download now. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

AUGUST 18, 2024

Equipment : What equipment will you need? Funding : Options include family and friends, the bank, and outside investors Restaurant Business Plan Template Start creating you restaurant business plan with our free PDF template Download now 3. Your team : Who do you need to make this work?

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. Just 20 percent of non-frequent users downloaded at least two restaurant apps. These raring-to-dine customers were twice as likely as other respondents to increase their future visits. But don’t just take our word for it.

Pricing 221

Pricing Loyalty Program Social Media Download 221

Modern Restaurant Management

MAY 27, 2020

Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks. In the future, PathSpot will also detect on food, equipment, surfaces, and more. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 7, 2020

This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. ” All resources are available to download on www.backtoworksafely.org.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

OCTOBER 22, 2020

With drive-thru equipped buildouts as low as 1,200 sq. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. Holsom by Yogurtland.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Goliath Consulting

NOVEMBER 23, 2021

According to Bitly, a link management service, there has been a 750% increase in QR code downloads over the last 18 months. According to Total Food Service, QR codes can drive engagement and loyalty opportunities. For restaurant owners, digital menus promote app downloads of the company’s restaurant’s app. in July, climbing 4.6%

Loyalty Program 221

Loyalty Program Online Ordering Customer Experience Customer Service 221

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchising 422

Franchising Franchise Food Safety Kitchen Safety 422

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). We are fully equipped to expand quickly into new markets and support franchise partners that are experienced and passionate about Salata.” Program, which has impacted more than 65 million students in 35 years. Local Subway® Day Program Celebrates Nearly a Decade.

Franchising 277

Franchising Franchise Loyalty Program Book 277

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Modern Restaurant Management

MAY 1, 2020

SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. The full report and methodology can be downloaded at InspirePRGroup.com. Eating 2020. Rely on QSR. Kiosk Safety.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

7 Shifts

MARCH 10, 2022

When you sign up for either the monthly or annual plan, the ChowNow team will build an iPhone app tailored specifically to your business and made available via the iTunes App Store, free for your customers to download and enjoy. Once you sign up for this add-on, guests can pay from their phone browser and don't need to download an app.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

FEBRUARY 25, 2020

Web-based and with no app to download, guests simply scan a QR code or tap an NFC tag on the table to link to the payment merchant safely and securely. “FreedomPay’s leadership in tokenization technology is very well-suited to restaurant brands that want to make the shift to truly seamless customer centric loyalty programs.”

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

Squirrel Systems

APRIL 22, 2024

Moreover, integration with other services like online ordering platforms and loyalty programs offers a seamless management experience. With these advancements, the industry is well-equipped to meet evolving consumer demands and navigate the challenges of a dynamic business environment.

Technology 111

Technology Dietary Restrictions Download Loyalty Program 111

Focus POS

SEPTEMBER 10, 2020

Download our free ebook: 4 New Must-Have Technologies for Your Restaurant. Loyalty program. In a restaurant environment, customer loyalty is everything. A solid loyalty program can keep your regulars coming back for more and turn first-time diners into loyal customers. SMS and email marketing.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., In the App, guests can sign up for the WahlClub where the more a guest eats, the more Wahlburgers treats.

Franchising 194

Franchising Franchise Mobile Ordering Loyalty Program 194

BNG Point of Sale

APRIL 22, 2020

Another area handheld point of sale systems can assist your restaurant or business comes from an unexpected avenue of the industry, but an important one nonetheless – loyalty programs! That’s right, implementing or renovating an existing loyalty program becomes easier than ever with the use of a handheld point of sale system.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Download Now. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Deliverect

DECEMBER 27, 2020

While third-party restaurant aggregators were already a popular online ordering option, the COVID-19 pandemic resulted in a surge of new downloads. Opting to use native solutions offer businesses optimal control over their offering by eliminating third-party regulations and growing fees associated with their programs.

Online Ordering 120

Online Ordering Ordering Mobile Ordering Consumer Goods 120