Modern Restaurant Management

OCTOBER 26, 2021

million new downloads. Consumers are more willing than ever before to download a restaurant app. In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining.

Mobile Ordering 546

Mobile Ordering Download Customer Experience Fast Casual 546

7 Shifts

NOVEMBER 23, 2023

Download now Table of Contents Assess your current payroll provider Choose a new payroll provider The best time to make the switch Migrate payroll systems Assess your current payroll provider Before you switch providers, you need to decide if it’s a worthy undertaking.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

DECEMBER 1, 2021

The greatest incentive for downloading an app is, in fact, the prospect of saving money on purchases. A whopping 90 percent of consumers said they would download and use a restaurant app more often if it meant access to better prices, according to the Bluedot survey. These days they are often connected to a brand’s mobile app.

Loyalty Program 531

Loyalty Program Pricing Menu Mobile Ordering 531

Modern Restaurant Management

JUNE 18, 2025

It builds on its “coffee-house” vibe by having a curated playlist that customers can download and play themselves. This connection is so important that the music may be one of the key parts of the experience that brings repeat business and customer loyalty. Starbucks is a great example.

Loyalty Program 251

Loyalty Program License Customer Experience Restaurant Law 251

Modern Restaurant Management

MAY 30, 2023

Just 20 percent of non-frequent users downloaded at least two restaurant apps. Unsurprisingly, Gen Zers were the most likely to download in 2023 – 45 percent have more apps now than in 2022. Frequent users (ordering from restaurants more than five times a week) were far more digitally engaged with brands.

Loyalty Program 492

Loyalty Program Social Media Download 2023 492

EATER

FEBRUARY 27, 2025

Mobile apps have boomed in popularity over the past five years , with tens of millions of downloads. When you download an app, you can see what they collect, and its a lot. The biggest consideration for me in downloading an app is really: How often do I go? Its all there for the taking.

Mobile Ordering 208

Mobile Ordering Loyalty Program Food Food Order 208

Modern Restaurant Management

OCTOBER 13, 2022

There are a few ways that restaurants can provide loyalty rewards for customers who have downloaded their app. And maybe incentivizing the download — how about a free appetizer the first time they use the app? Another is a virtual “punch card” that provides similar rewards after a set number of visits.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

APRIL 27, 2020

Download the full guidance, here. Download the full guidance here. The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus.

Food Safety 578

Food Safety Document Guest Recovery Download 578

ChowNow

JANUARY 22, 2021

Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. One of the most powerful tactics for getting your diners to download your app is to provide an incentive.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Modern Restaurant Management

NOVEMBER 30, 2022

In fact, according to link management service Bitly, QR code downloads increased by 750% over an 18-month period starting in 2021. Scammers have been known to create fake QR code scanning apps that install malware when downloaded. This tip might seem simple, but it’s an important step in preventing cyber attacks.

Hospitality 450

Hospitality Download Website Management Customer Service 450

Modern Restaurant Management

AUGUST 24, 2021

What is the lifetime value of an app-downloading customer over a non-app customer, and does that incremental value outweigh the cost of getting the customer to download the app in the first place? Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 520

Marketing Social Media Download Back of House 520

ChowNow

MAY 30, 2025

Promote Mobile App Downloads If you have a mobile app , you need to market it, not just let it sit in the background. The more people who download it, the easier it becomes to drive online ordering, send exclusive offers, and build real customer engagement. Make it feel like a VIP access pass, not just another tool.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

JANUARY 24, 2024

From there, customers can learn more about your business’s history, download recipes or read about upcoming events or menu changes. QR codes can also direct customers to download your restaurant’s app.

Loyalty Program 493

Loyalty Program Social Media Coupons Customer Experience 493

ChowNow

MAY 16, 2025

Highlight why diners should download your app Add clear links or visual prompts throughout your restaurant website that guide diners to download, whether thats through a banner or a a callout on the website. For example, this is a prompt highlighting that downloading the app makes ordering faster and easier.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

OCTOBER 1, 2020

Secondarily, how to streamline those customers and the various channels they arrive from into an email subscription, a loyalty program addition or an app downloaded for future marketing purposes. Instead, the question is how to shift operations internally to deliver on guest expectations as a primary interest.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

7 Shifts

FEBRUARY 16, 2024

✔ Quickly create your weekly schedules ✔ Assign roles and shift times ✔ Completely customizable to your restaurant Download the free Restaurant Schedule Template Restaurant Tip Pooling Calculator Template Tip pools are complicated, but not anymore. Spend less time scheduling and more time managing your restaurant.

Tip Distribution 397

Tip Distribution Download Reference Training 397

Modern Restaurant Management

AUGUST 17, 2021

In short, Apple’s iOS14 update will give Apple users the option to opt-out of data sharing whenever they download an app. By opting out, users prohibit Facebook from collecting data about clicks, downloads, or in-app purchases to share with other websites for advertising purposes.

Social Media 531

Social Media Advertising Download Marketing 531

Modern Restaurant Management

JUNE 8, 2020

As a bonus, some operational management platforms can even be downloaded from the app store completely free of charge. If not, you might want to consider the free to low-cost applications now available for download. Translation: Managers can see when items have been completed and by whom in real-time.

FOH 507

FOH BOH Employee Relations Front of House 507

ChowNow

FEBRUARY 28, 2025

Encourage app downloads by offering incentives, like discounts on first in-app orders or a percentage off their next order. Be sure to include an incentive, and youll see significantly more downloads. Mobile apps offer a faster, more convenient way for customers to reorder their favorite dishes, increasing the volume of food you sell.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

SEPTEMBER 15, 2020

No-touch digital menus enable guests to view menus on their personal mobile device instantly, for free and without downloads or ads by scanning a QR code. In response, restaurants must go a step beyond touting extra cleaning measures and completely eliminate high-touch surfaces—most notably, menus.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

FEBRUARY 18, 2025

If you are new to social media, just download ChatGPT (the free version) and ask it to create your posts for you. I also want you to create three posts a week with pictures for Facebook and Instagram. I don’t care how many followers you have; the goal is to start gaining social media presence.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

MARCH 23, 2020

Download the full guide, "Coronavirus Era: 13 Restaurant Marketing Ideas" here. Download the full guide, "Coronavirus Era: 13 Restaurant Marketing Ideas" here. Proactive marketing can be an effective tool for restaurants that can remain in operation during the COVID-19 crisis. Among the highlights: Pickup Incentives.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

MAY 31, 2022

ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business. While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

JULY 23, 2021

For those hesitant to download an app, restaurants can still appeal to users through lower friction channels like mobile wallet, SMS and MMS. Once engaged with the brand through their phone, restaurants can use mobile messaging to drive app downloads by their most loyal and engaged customers.

Loyalty Program 558

Loyalty Program Mobile Ordering Download Email Marketing 558

Modern Restaurant Management

NOVEMBER 3, 2022

There are a ton of manual ways to actually get the review link, but if you’re running on Chrome simply download the GatherUp Google Review Link Generator and all the heavy lifting will be done for you. Download the QR code, and add it where relevant to your print advertising process. Collect Reviews On-Site via Mobile Devices.

Email Marketing 508

Email Marketing Customer Service Website Management Customer Experience 508

Modern Restaurant Management

FEBRUARY 17, 2021

Consumers are downloading more restaurant apps and app usage has spiked. There continues to be a sharp uptick in mobile app usage since the start of the pandemic with consumers downloading and using restaurant mobile apps more now than ever before. To download the report, click here.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

OCTOBER 29, 2020

You could do this by downloading Mint’s social media story template and fill in the black spaces. Share Your Favorite Local Businesses on Social Media. Now, spread the love by sharing businesses you love on Instagram, Facebook, Twitter, or even Youtube.

Small Business 508

Small Business Social Media Download Marketing 508

Modern Restaurant Management

MAY 20, 2022

"In Q1, we made it a priority for our shops to get as many customers to download our app as possible. And we added extra incentive to download the app for customers – each week, we picked one random winner (from the segment of customers who placed an order in the app that week) to win free bowls for a year.

Email Marketing 473

Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

JUNE 2, 2020

Operators can download the videos, microlearning, and customizable templates to deliver consistent training and reinforcement. With microlearning, training can be delivered in bite-sized chunks and reinforced frequently over an extended period of time.

Training 545

Training Kitchen Safety Food Safety Website Management 545

Modern Restaurant Management

DECEMBER 9, 2020

Texting cuts through all the noise, is universal, and doesn’t require anyone to download yet another app. Emails can get caught in SPAM filters or get lost in the jungle that is a typical email inbox. It’s also an affordable and easy-to-implement solution for restaurants trying to maintain their profit margins.

Email Marketing 533

Email Marketing Online Ordering Food Safety Customer Service 533