Modern Restaurant Management

FEBRUARY 15, 2022

Not only do they need to be aware of challenges that kitchen staff are facing and adapt accordingly, they are also the main point of guest interaction for on-premise dining. Digital Ordering to Eliminate Friction Points for Cashiers. At full-service restaurants, servers are responsible for crucial tasks.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. All tasks in a restaurant are interconnected. For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. They focus on the wrong things. What are some of the wrong things? It makes your ego feel good. The 11 Habits. Why do you do what you do?

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Embrace the Suck

MAY 14, 2023

The recruitment and effective training of suitable staff is critical. The recruitment and effective training of suitable staff is critical. They are the epicenters of culture, conviviality, and creativity. They are where we gather to celebrate life’s milestones, discover new flavors, and connect with our communities.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Restaurant365

MAY 22, 2020

Recruiting better candidates to re-engage your workforce. Since recruiting your staff can be such an extensive undertaking, here are a few factors for you to consider when designing an effective recruiting and onboarding process to rehire and appropriately schedule your restaurant’s workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 192

Point of Sale POS Download Loyalty Program 192

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Lavu

NOVEMBER 1, 2023

In today’s fast-paced and busy world, many people do not always have the time or energy to dine out or cook a meal at home. Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. Should restaurants start their own food delivery business?

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part and here for the second one. Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers.

2023 120

2023 2024 Insurance Employee Relations 120

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

7 Shifts

NOVEMBER 19, 2019

As a percentage of sales, restaurant labor cost percentage is the amount spent on all labor-related costs compared to your gross sales in a specific time period. Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales. What is Restaurant Labor Cost Percentage?

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. million times per month.

2024 193

2024 Loyalty Program Food Order 2030 193

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. percentage points or more during the week). . October 27, 2021.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

SEPTEMBER 3, 2019

Imagine if you can retain happy employees more often, rather than having to train new recruits every so often. The point is, long gone are the days of restaurants as high-pressure workplaces where only the most hardened souls survive. No one will deny it; working in a restaurant is tough.

Sports 284

Sports Training Fine Dining 2017 284

The Restaurant Times

JANUARY 27, 2022

Just a month ago, dine-in was showing signs of improvement. With the latest wave of COVID-19 spreading rapidly, restaurant owners are considering how best to implement safety measures while controlling costs. Not everyone agrees on the best course of action. Surviving The Omicron Wave With Technology In Restaurants. Contactless Technology .

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Aaron Allen & Associates

MARCH 3, 2022

Some of the most popular restaurant management software include tools and features across at least four or five of the following categories: Restaurant Point of Sale. The point of sale system is the nervous system for the restaurant tech stack. The point of sale system is the nervous system for the restaurant tech stack.

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? The rise of off-premise dining. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

AUGUST 5, 2020

However, based on our Rehire Index , all signs are pointing toward fast food restaurants holding onto the boom in business they experienced during COVID-19. Despite the current growth in sales, QSRs may still suffer financially once dine-in restaurants return to normal operations. How is the industry moving forward?

Recruiting 124

Recruiting Hiring Point of Sale Food Supply 124

Open for Business

NOVEMBER 21, 2022

For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. Restaurant technology has changed everything about the way people do business today. Today, digital tools can streamline almost every aspect of running a restaurant business.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 173

2020 Influencer Point of Sale Food Safety 173

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. generation.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

MARCH 18, 2020

As the National Restaurant Association is anticipating sales to decline by $225 billion during the next three months and prompt the loss of between five and seven million jobs, the organization urged the federal government to take aggressive action now to rescue the restaurant industry, the nation’s second largest employer.

Insurance 167

Insurance Employee Relations 2002 2001 167

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. Family dining restaurants. These are fast-changing times for all types of restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

APRIL 4, 2022

Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Here are their insights. Frances Allen CEO at Checkers & Rally’s. We know we are not alone in navigating the labor crunch restaurants are facing.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 98

2020 Point of Sale Online Ordering Consumer Goods 98

Aaron Allen & Associates

AUGUST 15, 2023

Economic Growth Will Continue to Shape the Middle East HORECA Landscape Economic Indicators Encourage Hotel/Restaurant/Catering Sales Generally, the HORECA industry grows at the pace of GDP growth, population, inflation, and share of discretionary income.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MARCH 16, 2020

How Coronavirus Affected Dining Behavior. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. COVID-19 Foot Traffic at QSRs. Some Placer.ai

Mobile Ordering 108

Mobile Ordering Online Ordering Point of Sale POS 108

Restaurant365

JUNE 17, 2020

Whether you are slowly scaling up operations again or moving from takeout and delivery only to limited dine-in, it is more important than ever to stay on top of your labor and payroll cost. Your restaurant payroll cost is not fixed and may fluctuate with sales. Importance of payroll cost and its percentage of sales.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Changes in restaurant layout to minimize indoor dining rooms. Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78