7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 16, 2020

While it's undoubtedly a difficult time for restaurants, this has also been an era of innovation and resilience. You've heard hundreds of stories about restaurants struggling because of the COVID-19 pandemic. Today we're announcing the winners and showing you how they adapted their operations to survive COVID-19.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

NOVEMBER 15, 2023

For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week. However, households with children were more likely to frequent restaurants – three to four times a week – and more than half plan to spend between $150 and $500 each week on dining out.

Loyalty Program 108

Loyalty Program Mobile Ordering Website Management Online Ordering 108

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction.

Mobile Ordering 195

Mobile Ordering Online Ordering Front of House Fine Dining 195

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Moreover, over 80% of adults are willing to capitalize on dining discounts during off-peak hours, offering businesses opportunities to optimize operational hours.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 201

2024 Online Ordering Website Management 2023 201

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Restaurant Excellence Guideline #21: Regularly innovate your menu. A captivating website and dynamic social media presence can draw more guests.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” 58 percent of restaurants prefer to use their own app or website for delivery. 92 percent of restaurant owners and managers are open to experimenting with their menu.

Social Media 152

Social Media Retail Website Management Online Ordering 152

Modern Restaurant Management

SEPTEMBER 20, 2021

Even before the recent COVID surges, new vaccine mandates and other restrictions, the analysts at Revenue Management Solutions advised their restaurant clients that online ordering was here to stay. respondents, 67 percent of frequent diners considered takeout crucial to the future of dining. In fact, in a May 2021 survey of 800 U.S.

Menu 195

Menu Mobile Ordering Online Ordering Website Management 195

Modern Restaurant Management

MARCH 11, 2022

There are several related practices that I think we’re going to see prevail as dining brands look for innovative ways to not just survive but thrive. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience.

2022 206

2022 Marketing Fast Casual Mobile Ordering 206

Sante

JANUARY 26, 2020

Conceptualized by chef/owner Brian Nasajon and bar manager/owner Ben Potts, the restaurant is a 120-seat eatery with a playful, globally-inspired menu and vibrant after-hours bar where innovative food and drinks go hand in hand. Event date: February 2, 2020 (All day). Kush photo credit: Gita Shonek. Photo credit: Brett Hufziger.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

Social Hospitality

MAY 18, 2020

It’s also because marketing teams have more opportunities to create innovative campaigns to boost sales. They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks. From 2009 to 2017, gross bookings in U.S.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Modern Restaurant Management

APRIL 5, 2022

These platforms are gaining popularity among people who wish to dine with their families at home and still wish to enjoy the flavor and quality of restaurant food. The rise in the number of food delivery apps have caused online food consumption to grow 300 percent faster than dine-in consumption in the last five years.

Online Ordering 194

Online Ordering Point of Sale Website Management Inventory 194

7 Shifts

MARCH 30, 2022

Dining habits and options have changed in the past two years, and restaurant advertising needs to change in turn. After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. For your restaurant, that means competition. On-Site Restaurant Advertising Ideas.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. 20 at 4 p.m. Here are their insights.

Kitchen Safety 226

Kitchen Safety Food Safety Loyalty Program Technology 226

The Restaurant Times

JANUARY 30, 2022

To give you a sense of what SEO for restaurants entails, it primarily entails optimizing your website and content for local searches. ” As a result, optimizing your website for “near me” searches has the greatest potential for growing your restaurant business of any marketing tactic. Search Engine Optimization.

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 227

Customer Experience Consumer Goods Social Media Dine-in 227

Modern Restaurant Management

AUGUST 11, 2023

Multidisciplinary designer Marissa Zajack is deeply passionate about food and the art of dining. “My fascination lies in crafting exceptional experiences for diners, be it through captivating branding concepts or innovative interior design.” What is your process for approaching a restaurant project?

Design 167

Design Customer Experience Dine-in Transportation 167

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

SEPTEMBER 20, 2022

How do I attract new customers, manage my costs and differentiate my establishment from the competition? Motives like a vision for a unique dining experience, the potential of a charming space or respect for food often drive the decision to start a venue of one’s own. Word of Mouth is Vital for Restaurants.

Marketing 195

Marketing Social Media Front of House Customer Experience 195

Social Hospitality

OCTOBER 28, 2020

People have limited dining out and getaway options. They’re great to manage customer complaints, ask for reviews, and resolve issues. By doing so, you can elevate customer service on your website, social media, through email exchanges, and on the premises. This mindset is now embodied by other industries as well.

Hospitality 237

Hospitality Hotels Customer Service Customer Experience 237

Lavu

SEPTEMBER 29, 2023

The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 153

Fast Casual Front of House Fine Dining Mobile Ordering 153

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Furthermore, AI-powered scheduling software can automate staff rostering, taking into account factors such as peak hours and employee availability, resulting in efficient labor management.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Lavu

NOVEMBER 1, 2023

In today’s fast-paced and busy world, many people do not always have the time or energy to dine out or cook a meal at home. Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. Should restaurants start their own food delivery business?

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

DECEMBER 9, 2019

The winners of The 3rd GCA were generated by a combination of voting from consumers on the official website (70 percent) and elections from the members of The American Food Association and The 3rd GCA Committee (30 percent). Please refer to the full list at the appendix below or the GCA’s official website. New York, NY.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Social Hospitality

OCTOBER 28, 2020

People have limited dining out and getaway options. They’re great to manage customer complaints, ask for reviews, and resolve issues. By doing so, you can elevate customer service on your website, social media, through email exchanges, and on the premises. This mindset is now embodied by other industries as well.

Hospitality 195

Hospitality Hotels Customer Service Customer Experience 195

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. People have so many options when it comes to dining out so we need to go above and beyond.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

MBB Hospitality

NOVEMBER 28, 2023

In challenging times, restaurant survival becomes an art form, mastered by those willing to innovate and persevere. In today’s digital age, a strong online presence with a well-maintained website, active social media profiles, and engaging content can set you apart.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Restaurant Clicks

OCTOBER 13, 2021

To help with your search for the best steak restaurants in Phoenix, Arizona, I have compiled a list of dining options. Phoenix, AZ 85004 Phone: 602-264-5967 Visit Website. Locals know Durant’s as the place where you enter through the famous back kitchen door for classic steakhouse dining. Best Steakhouses in Phoenix.

Fine Dining 120

Fine Dining Back of House Reservations Website Management 120

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. How will this affect the restaurant business in the future? “QR

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Wellness and ecological trends that gained popularity over COVID will continue in the post-pandemic world, meaning hotel recipe management practices will need to prioritize sourcing from local suppliers to meet these expectations. b3lineicon|b3icon-heart-care|?|Heart

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. For starters, the dining room should have: A warm, appealing vibe for guests.

Technology 147

Technology Front of House Back of House Online Ordering 147

EATER

FEBRUARY 26, 2024

A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. Its dining room felt like a relic of the 1990s, with tacky patterned carpets and dark wood blinds. stabbed him with a fondue fork whilst reaching for a chunk of bread. It’s a much sexier vibe in the restaurant,” Johnston says.

Dine-in 111

Dine-in Customer Experience Specials Cash Management 111

Culinary Digital

OCTOBER 23, 2023

Streamlining Foodservice Operations From order management to inventory control, digital solutions have streamlined foodservice processes to reduce errors and wait times. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64