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Mobile Ordering’s Role in Customer Retention

Modern Restaurant Management

But some, such as the popularity of technology enabled dining experiences, are staying strong. The term table stakes originates from poker and refers to the minimum requirement to be considered a player. As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. Set the Bar.

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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Without this assurance, gluten-free consumers are likely to take their business elsewhere – or, worse yet, leave negative reviews on popular dining apps. Meeting the needs of gluten-free consumers also extends beyond the front of the house. Messaging about gluten-free options and safety protocols begins with your menu.

Training 449
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CHEFS – WHAT DOES YOUR MENU REPRESENT?

Culinary Cues

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 482
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Keeping Up with the Holiday Hiring Rush

Modern Restaurant Management

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. There’s an art to interviewing hourly workers.

Hiring 396
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What Restaurant Operators Need to Know About Specialized Cleaning

Modern Restaurant Management

A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day. Ask for references. They should be willing to share.

Specials 492
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The Guide to Success with Ghost Kitchens for Restaurant Owners

7 Shifts

While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. There's no dining room, no storefront, no servers, and in some cases not so much as a sign. Table of Contents. What is a ghost kitchen?

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Let’s say you run a fast-casual restaurant.

Training 195