Modern Restaurant Management

MAY 24, 2022

Diners are increasingly turning online to get their favorite dishes with same-store pickup orders in the U.S. remains the most popular time to order delivery and pickup, more diners are waking up to the smell of breakfast at their door with a three-times increase in breakfast orders between 5 a.m. While Friday at 6 p.m.

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Ordering Online Ordering Social Media 2022 208

Modern Restaurant Management

FEBRUARY 1, 2022

Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve

Fast Casual 197

Fast Casual Dine-in Casual 2022 197

Modern Restaurant Management

APRIL 9, 2024

Moving to Multichannel Dining Experiences Dining out is… back? Orders come from a multitude of places. Food availability is often in flux. Wait or dwell experiences can be dampened if take-out or remote orders get preference. So, what’s the solution?

2024 203

2024 Mobile Ordering Front of House Fast Casual 203

Restaurant Business

APRIL 23, 2024

Food safety has never been more prevalent. When dining out, they rightfully expect that the food they order is cooked properly to a safe temperature and that the kitchen foods are prepared in is clean. Thankfully, there are alternative ways to prepare foods that eliminate these risks.

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Food Safety Equipment Kitchen Safety Food 111

Modern Restaurant Management

JULY 11, 2023

Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. QR code ordering also improves order accuracy, leading to fewer mistakes and less food waste.

Customer Experience 126

Customer Experience Ordering Customer Service Online Ordering 126

TastyIgniter

JANUARY 8, 2024

Discover insights on online ordering systems, kitchen automation, and the critical role of developers in enhancing dining experiences. Understand the challenges and opportunities of integrating tech with traditional dining for a balanced, authentic experience. Read more for innovative solutions in the culinary world.

Online Ordering 52

Online Ordering Food Order Ordering Customer Experience 52

24/7 Waiter

SEPTEMBER 7, 2023

With many foodies ordering meals online or taking them to-go instead of dining in, it is more important now than ever to cash in on this type of customer. A software program that makes online food ordering easy adds to your restaurant marketing strategy and helps boost your sales.

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Dine-in Ordering Online Ordering Loyalty Program 36

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous. Update Online Ordering Technology.

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Online Ordering Ordering Coupons Social Media 231

ChowNow

FEBRUARY 20, 2024

In fact, 77% of diners visit a restaurant’s website before dining in or ordering out. To really bring in sales, you’ll need one that’s optimized for orders. Here’s all you need to know about building a great site that drives online orders. But not all sites are created equal.

Ordering 78

Ordering Mobile Ordering SEO Front of House 78

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! Best Outdoor Dining Restaurants in DC. Their menu is always changing, but order the Impossible Sliders if you see them!

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

MARCH 23, 2021

The pandemic has created unprecedented demand for online ordering platforms. As a result, restaurants that have historically relied on in-person dining have either scrambled to create their own food ordering apps or have leaned on third-party services to do it for them. The Ups and Downs of Ordering Apps.

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Ordering Online Ordering Food Order Customer Service 218

Modern Restaurant Management

APRIL 11, 2024

In pursuit of these objectives, restaurants must reimagine dining experiences through enhanced restaurant technology, deepen their commitment to sustainability, and fine-tune their core offerings. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Restaurant Business

OCTOBER 3, 2023

Yet the restaurant industry has been mostly silent about its similar problem: off-premise orders that are lost due to customer pickup mistakes, delivery driver errors and the restaurant version of shoplifting. Why order security matters With restaurant margins so thin, a pattern of lost or stolen orders should be dealt with immediately.

Ordering 111

Ordering Food Order Customer Service Customer Experience 111

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

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Front of House Mobile Ordering Customer Service FOH 193

Modern Restaurant Management

MAY 13, 2024

The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu. Loyalty Reigns Supreme Although consumers may be more selective on where and when they dine out, they still want to frequent their favorite restaurants and access any deals possible.

Pricing 117

Pricing Loyalty Program Mobile Ordering Customer Service 117

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Dine-in 189

Dine-in Customer Service Customer Experience Inventory 189

Restaurant365

NOVEMBER 6, 2020

” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. .” ” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Modern Restaurant Management

FEBRUARY 11, 2021

Mobile orders were expected to drive $38 billion in restaurant revenue in 2020. Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food. Dining/fast food/take out.

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Mobile Ordering Online Ordering Ordering Loyalty Program 197

The Restaurant Times

FEBRUARY 1, 2021

India’s love for their favorite food be it Mughlai, South Indian , Kashmiri , Rajasthani, or Gujarati thali has continued despite the pandemic. Food has always been something that our social fabric has been woven around. Over the years dining in India has seen a gradual shift from occasional dining to convenience-based dining.

Online Ordering 52

Online Ordering Food Order Delivery Ordering 52

The Restaurant Times

FEBRUARY 1, 2021

India’s love for their favorite food be it Mughlai, South Indian , Kashmiri , Rajasthani, or Gujarati thali has continued despite the pandemic. Food has always been something that our social fabric has been woven around. Over the years dining in India has seen a gradual shift from occasional dining to convenience-based dining.

Online Ordering 52

Online Ordering Food Order Delivery Ordering 52

Restaurant Engine

APRIL 10, 2024

Carry out is growing, but demand for in-person dining continues. While dine-in is alive and well in restaurants today, you may be wondering whether you should expand to carry out and offer both services. In fact, according to a Door Dash survey: 76% have ordered food to carry out. 61% have dined at a restaurant.

Dine-in 52

Dine-in Fine Dining Customer Service Customer Experience 52

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. The cost of running a traditional brick-and-mortar restaurant is high, and many restaurants are losing significant in-house dining business amid the ongoing pandemic. Promote your safe practices on social media.

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Kitchen Safety Food Safety Audits Food 212

Modern Restaurant Management

APRIL 27, 2021

The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.

Ordering 171

Ordering Mobile Ordering Customer Service Customer Experience 171

Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience.

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Hospitality Ordering Front of House Customer Experience 230

Modern Restaurant Management

APRIL 10, 2024

Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. While factors such as convenience impact that decision, the experience of dining out is important. In 2024, restaurants should make the dining-out experience worth the price tag. Coffee in 2023.

2024 196

2024 2023 Loyalty Program Point of Sale 196

Restaurant Clicks

OCTOBER 26, 2021

You’ll find seafood restaurants, pizza places, Italian restaurants, and so much more to check out, each with their own outdoor dining options. Best Outdoor Dining Restaurants in Miami. No matter what kind of cuisine you’re after, you can find somewhere serving it up with the option to eat outside. Amara at Paraiso. Make a Reservation.

Outdoor 120

Outdoor Dine-in Online Ordering Seating 120

EATER

MARCH 11, 2024

The world of dining and drinking is an obstacle course wrapped in a labyrinth wrapped in a logic puzzle — it’s full of pitfalls, gray areas, and bewildering questions that really shouldn’t even be questions (How do I find the bathroom?) They try to lock you into ordering for yourself. There are some rules to ordering this way.

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Ordering Dietary Restrictions Fine Dining Coaching 86

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

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2022 Allergens Food Food Safety 188

Restaurant Clicks

NOVEMBER 12, 2021

If you’re planning an event, like a milestone birthday, holiday party, or work dinner, you’ll want to check out restaurants that offer private dining. If you’re planning an event, like a milestone birthday, holiday party, or work dinner, you’ll want to check out restaurants that offer private dining. But, don’t be overwhelmed!

Dine-in 129

Dine-in Seasonal Menu Fine Dining Book 129

ChowNow

APRIL 18, 2022

One of the easiest ways to raise awareness of your online ordering with your current customers is using in-store marketing materials, like promo cards and targeted signage. when ordering online versus ordering in person or on the phone–so it’s well worth encouraging your regulars to embrace your restaurant’s digital side. .

Online Ordering 78

Online Ordering Dine-in Ordering Download 78

Modern Restaurant Management

MAY 10, 2024

Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023. What are some examples of fusion foods?

Social Media 180

Social Media 2024 2025 Seasonal Menu 180

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. In fact, surveys show that 56% of people dine out at least twice a week! Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. Customers don’t want to be bogged down with a massive library of food apps on their phone.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff.

Dietary Restrictions 100

Dietary Restrictions Allergens Point of Sale Customer Experience 100

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

AUGUST 25, 2021

One of the largest problems on the hands of restaurant and catering professionals through the unpredictable supply and demand of COVID-19 was food waste. Often, the resulting waste was not only the food but also the associated costs and energy spent on more waste management. Third Priority: A Team-First Orientation.

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Operations Ordering Sustainability Food Supply 197