Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Creating a Face-Pay Network.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? Everything helps.

Guest Recovery 413

Guest Recovery Kitchen Safety Customer Service Food Safety 413

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. Live in the U.S., an overseas U.S. state or territory.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Clean Juice Celebrates Franchisees. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. million guests.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. “Without assistance at all levels of government, many of these businesses will be forced to close their doors. .”

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 In the coming months, restaurants across Arkansas, Kansas, Missouri and Oklahoma will undergo renovations without disrupting the amazing service and incredible food quality guests have come to love.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

EATER

APRIL 8, 2021

At the weekly staff meeting, they came up with an ad hoc plan: One group of staff members developed their first COVID safety protocols, ordering hand sanitizer, scheduling hand-washing breaks, and putting lines of blue painter’s tape across the floor of the restaurant to show people how to stay six feet apart. The year had started off strong.

Training 307

Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 447

2021 Retail Online Ordering Loyalty Program 447

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

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Front of House Back of House Guest Recovery Loyalty Program 322

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. “For many Floridians, their weekend getaways to New Orleans are the only time they get to enjoy PJ’s Coffee.

Franchise 414

Franchise Franchising Catering Online Ordering 414

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. How Coronavirus Affected Dining Behavior. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Lavu

MAY 30, 2025

This shift is helping restaurants reduce wait times, increase table turnover, and create a more seamless dining experience. Rather than rely on a server, customers are empowered to move through their dining experience on their own terms. Faster Food Delivery: Speed ordering leads to speedy food service.

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Ordering Mobile Ordering Fast Casual Online Ordering 78

Restaurant365

NOVEMBER 5, 2021

A commissary kitchen is a dedicated kitchen space where a foodservice operator can process, prepare, and store food. While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model.

Kitchen Safety 148

Kitchen Safety Food Truck License Food Safety 148

EATER

OCTOBER 28, 2020

The Farmer’s Wife alleges the pages are “inaccurate and suggests that The Farmer’s Wife is offering to make food that it does not actually make and has never made,” which the lawsuit claims hurts the restaurant’s reputation, and leads customers to become frustrated with service the restaurant never agreed to provide in the first place.

Restaurant Law 280

Restaurant Law Customer Service Food Truck Online Ordering 280

7 Shifts

JUNE 16, 2024

In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1 You can give your customers 1 point for every $10 they spend at your restaurant (the price point depends on how much you're selling your food and beverages; just make sure to set an achievable price).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. The emergence of digital manager logs addressed these challenges.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

SEPTEMBER 6, 2024

Whether you run a casual dining spot or a full-service restaurant, we’ll delve into what COGS is, the factors that affect it, as well as how you can calculate and control it. It not only includes the containers used for food but also the bags, napkins, utensils, and any branding materials that accompany an order.

2024 195

2024 Seasonal Menu Inventory Audits 195

EATER

JUNE 29, 2022

But among America’s most coveted foods, fried chicken is different. It’s the stuff of church picnics and family reunions and backyard cookouts and tailgates and after-school boba runs and Super Bowl parties and dive bars and all the other places we choose to come together with food and friends and family. Pizza is sold by the slice.

Front of House 261

Front of House Food Truck Food Order Food Safety 261

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. The emergence of digital manager logs addressed these challenges.

Management 142

Management Management Employee Relations Communication 142

The Restaurant Times

NOVEMBER 25, 2020

With a rise in average consumer expenditure, conscious consumerism, and an increasingly mobile lifestyle, the food truck model has become quite a rage in the Middle East. in the next five years, the future of the food truck industry seems bright. Food Trucks Require Low Initial Investment.

Food Truck 52

Food Truck Food Kitchen Safety Food Safety 52

Xtra Chef

APRIL 13, 2020

For food producers with limited resources, it can seem impossible to find a kitchen to rent that doesn’t completely destroy your limited margins. A commissary kitchen offers many of the benefits that would come with having your own kitchen, without a lot of the associated overhead, paperwork, and hassle.

Food Truck 78

Food Truck Kitchen Safety License Insurance 78

Restaurant365

APRIL 8, 2021

First, stay-at-home orders and dining restrictions prompted restaurants to focus on takeout and delivery. Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. What is a virtual kitchen? Types of virtual kitchens.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

The Restaurant Times

MAY 30, 2021

Ghost kitchens, also known as cloud kitchens or dark kitchens, is a relatively new concept even though it has existed for years in the UAE. According to Acumen Research and Consulting , the global cloud kitchen market is expected to grow at a CAGR of 22 percent during the forecast period of 2020-2027 and reach USD 201.1

Tourism 52

Tourism Kitchen Safety Front of House Back of House 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. In this guide, we’ll cover: What is a ghost kitchen (aka cloud kitchen)?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

OCTOBER 15, 2021

We do not necessarily focus only on restaurants but also on multiple hospitality sectors, ranging from resorts, hotels, cloud kitchens, bars, and more. TRT: As the focus shifts from fine-dining to casual, and now to more ‘pop-up’ and ‘cloud kitchen concepts’, how do you think the restaurant industry is evolving?

Hospitality 52

Hospitality Operations Back of House Front of House 52

Clover - Restaurants

JUNE 20, 2024

In fact, the location you choose and understanding your local market can be crucial to the brand, theme, and food you choose for your restaurant. Is there space for outdoor dining? Florida is home to a broad range of cuisines and eateries. What’s more, Florida welcomed an estimated 140.6 What’s more, Florida welcomed an estimated 140.6

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License Front of House Back of House POS 52

Apicbase

FEBRUARY 8, 2024

Restaurant operations management is about making sure everything in a restaurant works together smoothly to deliver great service, tasty food, and keep everyone happy, from the guests to the staff. Success for a waiter is in providing everything the customer needs while they barely notice what you are doing.

Definition 52

Definition Operations Management Management 52

Apicbase

FEBRUARY 8, 2024

From the bustling kitchen to the welcoming front-of-house, this discipline centres on: streamlining processes, enhancing efficiency, and ultimately delivering a seamless dining experience. The process requires accurate and up-to-date sales figures, food costing, and inventory data to make the necessary calculations.

Definition 52

Definition Operations Management Management 52

Aaron Allen & Associates

APRIL 2, 2021

But there is an even bigger opportunity to invest beyond restaurant operators and into enterprises that are not even on the radar right now (like those looking to alternative formats and improved unit economic models, as well as transformative technologies ) that will jump to very large valuations over the next few years. The reason?

Food Truck 59

Food Truck Technology Back of House Fast Casual 59