Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

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Dietary Restrictions 2024 Food Safety Food Supply 120

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

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Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. With the rise of guest-facing app-less technologies, patrons are now driving a new level of time management—all by themselves.

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Dietary Restrictions Customer Experience Dine-in Technology 193

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

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Modern Restaurant Management

AUGUST 13, 2020

By incorporating technology-driven solutions, like direct online ordering for delivery and pickup , operators can own and utilize guest data to not only gain access to key customer insights, but also engage with them in new, unique ways. And the benefits don’t stop there. Collecting Data to Build Customer Loyalty.

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Dietary Restrictions Online Ordering Customer Experience Dine-in 193

Modern Restaurant Management

JULY 6, 2023

Now, you can resurrect your dead times and build a new stream of revenue through innovative technology providing messaging that appeals directly to each consumer on a personal level. This data can include contact information, dining preferences, and even dietary restrictions, which helps in creating customer profiles.

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Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

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2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 211

Restaurant Clicks

OCTOBER 11, 2021

Order Online. In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. Order Online. Order Online. Order Online. Order Online. Order Online. Bread & Butterfly. Flying Biscuit Cafe.

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Online Ordering Food Order Dietary Restrictions Back of House 143

Modern Restaurant Management

NOVEMBER 6, 2019

Over the next decade, technology and data will become a greater focus for restaurants as they adapt to growing consumer expectations in the on-demand world. Cloud kitchens will continue to grow, fueled by the expansion of centralized kitchens and the growth of online, delivery-only brands. Nutrition and Sustainability Will Drive Menus.

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2030 Dietary Restrictions Recruiting 2018 146

Deliverect

OCTOBER 28, 2019

So you’ve decided to become part of the future of the food industry and start online delivery – congrats! We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. The online food delivery industry was born out of a love of convenience. No problem!

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Delivery Dietary Restrictions Food Online Ordering 63

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

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Kitchen Safety Online Ordering Food Safety Point of Sale 135

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

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Food Truck Customer Service Customer Experience Front of House 121

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

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2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

JULY 14, 2020

Add a dynamic QR code link to seater receipts, allowing operators to point guests to any relevant website including digital menus, loyalty programs, COVID-19 policies, promotional offers or online payment options from the comfort of their own device. ” Valrhona Secures B-Corp. Certification.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 135

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

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Food Safety Customer Experience Website Management Employee Relations 116

Touch Bistro

MAY 31, 2021

Interaction history : A log of the customer’s orders, reservations, and interactions with promotions. Preferences : Including dietary preferences (vegan, vegetarian, etc.), Second, integrated restaurant CRMs use state-of-the-art data encryption technology to ensure sensitive information can’t be intercepted by hackers.

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Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. ” The Italian brand is committed to enhancing all off-premise business and digital technology.

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Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

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Allergens Kitchen Safety Guest Recovery Customer Service 118

Aaron Allen & Associates

FEBRUARY 2, 2019

Chipotle, for instance, launched an accelerator in August 2018 to support food-focused ventures centered on innovation in agricultural technology or sustainability. Mechanization and Robotic At-Home Kitchens It’s not just restaurant kitchens that are being revolutionized.

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Food Truck 2015 Point of Sale Dietary Restrictions 64

Modern Restaurant Management

DECEMBER 18, 2019

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. The online survey of 1,000 Americans was fielded by in September 2019 by Edelman Intelligence for Lightlife to measure perspectives on the plant-based category.

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Seasonal Menu Fast Casual Consumer Goods 2020 109

ChowNow

SEPTEMBER 13, 2019

Seventy-seven percent of your customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online , they principally interact with your menu, effectively making it your salesperson. This is menu psychology at its finest.

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