Remove Dietary Restrictions Remove Events Remove Reservations
article thumbnail

Prepping for Off-Premise: Navigating Potential Restaurant Reclosures 

Modern Restaurant Management

One way this can be done is by leveraging beverage sales alongside traditional menu items, like establishing curbside to-go sales, adding the option to order cocktails, beer or wine for delivery and pick-up, or even hosting virtual events to showcase talented sommeliers and bartenders.

article thumbnail

What Consumers Want? A B2C Checklist

Modern Restaurant Management

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods. People want service that is quick, easy, and hassle-free.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Using Tech for Better Guest Engagement

Modern Restaurant Management

For example, implementing a seamless online reservation system optimizes the restaurant's scheduling while offering convenience to customers. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

article thumbnail

Mastering the Art of French Dining

EATER

Make reservations. For restaurants that accept reservations, reserve. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book. If you make a reservation, honor it. at 20 o’clock.)

article thumbnail

MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Diners prefer walk-ins to reservations : Diners were more spontaneous and made more plans to meet up and walk into restaurants. Walk-in parties accounted for almost three-quarters of restaurant tables and were twice as common as reservations. Nearly three-quarters (71 percent) of all reservations were made on mobile.

2024 474
article thumbnail

Building a Customer-Centric Restaurant Brand: Strategies for Success

The Rail

Rather than requiring consumers to phone your restaurant to make reservations, it’s worth considering adopting online reservation processes. Collect customer data , such as preferences and dietary restrictions, and use it wherever possible to individualize their dining experiences.

article thumbnail

MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This transition towards healthier options has benefited QSRs in bringing a wider base of customers, such as those with a focus on nutrition and dietary needs. 65 percent of survey respondents say they are more interested in food festivals/culinary events this summer.