Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We’ve paved the way for drive-thru operations for decades with our two-lane model, and our off-premises operations have only expanded in recent years.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Perfect Daily Grind

JUNE 21, 2020

While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Patrick Greer, Cold Brew Operations Manager at Draft Coffee Solutions , says, “It’s no secret people are getting impatient with slow bars.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 195

2022 Mobile Ordering Guest Recovery Point of Sale 195

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. This level of spending will likely persist as restaurants seek technology solutions for operational challenges. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

OCTOBER 16, 2019

Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietary restrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t.

Food Truck 101

Food Truck Customer Service Customer Experience Front of House 101

Aaron Allen & Associates

FEBRUARY 2, 2019

Just like an amoeba in a Petri dish, many now-expanding categories that started out with just one instance are proliferating throughout the industry, taking meal or snacking occasions from traditional foodservice operators. Food Halls Food halls are expanding at a rate 16x as fast as restaurants in the U.S., In the U.S.,

Food Truck 64

Food Truck 2015 Point of Sale Consumer Goods 64

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. From a workforce standpoint as long as the economy keeps growing (even if at a slower pace) and labor markets remain tight, restaurant operators will continue to struggle with finding and keeping enough qualified employees in the new year.

2019 94

2019 Compost Mobile Ordering Point of Sale 94

Modern Restaurant Management

DECEMBER 18, 2019

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. In 2016, there were only four companies operating in the space. Some trends the industry is seeing include: To Infinity & Beyond…MEATS. “Mrs.

Seasonal Menu 96

Seasonal Menu Fast Casual Consumer Goods 2020 96

Modern Restaurant Management

NOVEMBER 6, 2019

The radical transformation of the last decade will change the way the industry operates going forward. Smaller restaurants could incorporate more automated kitchen equipment and the typical kitchen layout may change. Nutrition and Sustainability Will Drive Menus. million by 2028. million by 2028.

2030 126

2030 Dietary Restrictions Recruiting 2018 126

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. She was a fast study, and though she says she “didn’t have any life-sustaining skill [or] know how to cook anything,” she soon enough found herself ready for and craving a more technical culinary education.

Fine Dining 98

Fine Dining Front of House Dietary Restrictions Back of House 98

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. menu tailored to dietary preferences). Diner Dynamics.

2020 164

2020 Food Safety Hotels Dine-in 164

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. “After we shared a sneak peek of the prototype in January, we’ve seen demand through the roof from operators, especially in light of COVID-19.

Kitchen Safety 131

Kitchen Safety Online Ordering Food Safety Point of Sale 131

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. with his first venture being the operation of the Roy Rogers on Rt. Kitchen United offers a turnkey solution for restaurant operators who want the opportunity to increase revenue by expanding their off-premise business.

Allergens 111

Allergens Kitchen Safety Guest Recovery Customer Service 111

Modern Restaurant Management

JUNE 19, 2020

Now, as workplaces reopen, employers need to create a culture of food safety to reduce risk, operate efficiently, and support employee health. “Now more than ever, operators need tools to better run their businesses. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk. batch uploads.?.

Food Safety 105

Food Safety Customer Experience Website Management Employee Relations 105

Modern Restaurant Management

JANUARY 10, 2024

Despite positive indications, most restaurant operators are still in dire need of staff. Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. Shockingly, staffing in the restaurant industry remained 3.6

Hospitality 164

Hospitality Operations Dietary Restrictions 2023 164