Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Fast Casual Customer Experience 189

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. They first emerged some years before the pandemic.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. What Makes Hospitality So Vital to the Dining Experience?

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Modern Restaurant Management

AUGUST 13, 2020

Hospitality operators can take steps now to not only ensure an easier transition but also maintain revenue streams and guest loyalty even if on-premise dining goes away. Many operators were able to pivot to delivery or pick-up offerings when dining rooms closed. Diversifying Revenue Streams. drive-thru, curbside pick-up, etc.).

Dietary Restrictions 197

Dietary Restrictions Online Ordering Customer Experience Dine-in 197

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. It’s dining, on demand. Table Turns: Guests Have the Remote Control. Tips and Satisfaction: The Role of the Server Is Transforming.

Dietary Restrictions 197

Dietary Restrictions Customer Experience Dine-in Technology 197

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! The restaurant is located in the Ukrainian Village community and holds natural wood decor for a comfortable yet elevated dining experience. Sushi is available for dine-in, takeout, or delivery.

Online Ordering 109

Online Ordering Seasonal Menu Reservations Front of House 109

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Squirrel Systems

OCTOBER 2, 2023

They use email, SMS marketing tools, online advertising, and other tactics, typically known as multichannel marketing. Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Many hospitality businesses already operate over a variety of channels.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Mad Mobile

FEBRUARY 22, 2024

1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 Available restaurant technology is already reshaping the way your guests experience dining in 2024. These are the battle scars of yesterday’s dining experience, taking a toll on both sides of the table. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Restaurant Clicks

SEPTEMBER 8, 2021

Since opening, Savor has quickly become one of the most popular Niagara Falls restaurants and a must-dine destination for anyone visiting the area. Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Order Online. Best Restaurants in Niagara Falls.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Bitter Ends provides window service to its customers ordering online. Bitter Ends Garden & Luncheonette.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

OCTOBER 11, 2021

Order Online. In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. Order Online. Atlanta is often a meeting place for faraway friends because of the Hartsfield-Jackson Atlanta International Airport (the largest and busiest in America).

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

Restaurant Clicks

NOVEMBER 7, 2021

The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. Order Online. While I’ll always love Seattle for introducing me to iconic grunge bands like Pearl Jam and Nirvana, this city has a special place in my heart for a different reason: the food culture.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Restaurant Clicks

SEPTEMBER 14, 2021

Ask for recommendations when you arrive and see about ordering off-menu. . Currently, Copperhead Grille is offering heated outdoor dining and over 50 craft, import, and domestic beer choices. Order Online. Today it’s called “The A,” and that’s the rating the state should give for all the great places to eat in Allentown.

Dietary Restrictions 115

Dietary Restrictions Vineyard Online Ordering Reservations 115

24/7 Waiter

SEPTEMBER 21, 2023

Customer feedback about your website, menus, and ease of ordering gives crucial insight into satisfying the needs of your visitors, allowing you to focus on what you are doing right and make alterations to areas of concern. What do you remember most about dining with us? This lets people know you are considerate.

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Restaurant Clicks

SEPTEMBER 19, 2021

Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland. Best Restaurants in Lancaster. Make a Reservation.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

DECEMBER 15, 2021

I recommend ordering their Ham and Potato Corn Chowder, Bananas Foster French Toast, Chicken and Biscuits, or Breakfast Burger. After ordering their Chocolate Kiss spirited coffee, I recommend sampling their Chicken & Waffle, Potato Head Casserole, Southwest Steak & Cheese Omelet, or Wild Patty Melt. Best Brunch in Louisville.

Online Ordering 124

Online Ordering Reservations Dietary Restrictions Café 124

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Restaurant Clicks

DECEMBER 1, 2021

Phoenix is a unique city in Arizona known for the hot weather and southwest dining. Order Online. Order Online. The Desert Botanical Garden, the Phoenix Zoo, and the Musical Instrument Museum are points of interest for locals and visitors. Cauliflower tacos are now my fav! Green New American Vegetarian.

Online Ordering 117

Online Ordering Back of House Food Order Fine Dining 117

Restaurant Clicks

DECEMBER 6, 2021

You can order off of their breakfast and lunch menu during this time, giving you plenty of options. Order Online. Order Online. Los Angeles, also affectionately known as the City of Angels, is one of the most popular destinations in the United States. That and to experience the culture of Hollywood.

Online Ordering 104

Online Ordering Reservations Food Order Seasonal Menu 104

Restaurant Clicks

SEPTEMBER 29, 2021

Ruth’s Chris Steak House offers steaks, seafood, and plenty of meals for those with dietary restrictions, including gluten-free and vegetarian options! Order Online. Also known as “The Sun City”, El Paso is a hot spot for tourists in Texas. Even if you’re not a fan of steak, you can still expect a satisfying meal.

Back of House 117

Back of House Dietary Restrictions Reservations Hotels 117

Restaurant Clicks

NOVEMBER 17, 2021

Brick-oven pizzas and communal table arrangements make Antico’s a unique place to come and dine in. Order Online. Atlanta, Georgia, is a special city that’s known for its diverse musical genres, southern hospitality, and numerous activities for locals and tourists alike. Best Pizza in Atlanta. Savage Pizza.

Online Ordering 147

Online Ordering Fast Casual Food Order Casual 147

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant Clicks

NOVEMBER 13, 2021

Order Online. Over the last couple of decades, the Music city has also become known as a serious food city. It’s the center of a trend called New Southern Cooking, which has put Southern dishes and ingredients on the culinary world stage. However, that’s not all that Nashville offers. Lockeland Table. City House.

Back of House 121

Back of House Reservations Fine Dining Seating 121

Restaurant Clicks

APRIL 8, 2021

What comes to mind when you think of summer in Philadelphia? I think “hot, hot, hot!” The humid and sunny weather here is lovely, but tiring. Time to sit back with a drink and relax. 2020 was a dumpster-fire of a year. But don’t worry, the summer of 2021 will be our big comeback! Here’s an insider’s guide to the best beer gardens in the city.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142

Restaurant Clicks

DECEMBER 10, 2021

Order Online. Order Online. Brooklyn has some of the best pizza in the state, from delicious and authentic Grandma slices to designer pies topped high with all of the fixings. Bushwick is an eclectic neighborhood that’s just the right mix between artistic and working class. Best Pizza in Bushwick. Sicily’s Best.

Online Ordering 111

Online Ordering Dietary Restrictions Food Order Back of House 111

Restaurant Clicks

DECEMBER 1, 2021

Phoenix is a unique city in Arizona known for the hot weather and southwest dining. Order Online. Order Online. The Desert Botanical Garden, the Phoenix Zoo, and the Musical Instrument Museum are points of interest for locals and visitors. Cauliflower tacos are now my fav! Green New American Vegetarian.

Online Ordering 88

Online Ordering Back of House Food Order Fine Dining 88

Restaurant Clicks

MAY 24, 2021

As an upscale casual dining restaurant, Acacia has a beautifully decorated interior as well as a spacious outdoor patio. Order Online. Nestled in Dupont Circle, the Tabard Inn offers a wonderful dining experience attached to their Inn, which offers boutique rooms to guests. Best BYOB Restaurants in DC. Tabard Inn.

Front of House 78

Front of House Reservations Dietary Restrictions Casual 78

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. .” Ono Food Co. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. In order to improve your customer experience and avoid server confusion, you should work to streamline your table management process. Part of turning a profit in your restaurant means effectively managing your tables.

Management 112

Management Management Seating POS 112

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Stay cool, even if the guest doesn’t.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

DECEMBER 18, 2019

Menus are accommodating dietary preferences and identities, as well as taking various cultures into consideration, and even creating entire vegan menus. The online survey of 1,000 Americans was fielded by in September 2019 by Edelman Intelligence for Lightlife to measure perspectives on the plant-based category.

Seasonal Menu 136

Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

FEBRUARY 5, 2021

Let's look closer at how restaurant menus are expected to change in the coming years due to shifting consumer demands and a fastly evolving dining landscape. More Plant-Based Options. ." We can expect to see more of these vegetarian/vegan-friendly ingredients featured on menus in the future: Jackfruit used as a meat alternative.

Dietary Restrictions 181

Dietary Restrictions Seasonal Menu Consumer Goods Mobile Ordering 181