ChowNow

FEBRUARY 12, 2025

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Beyond mobile ordering, restaurant apps support operations in ways that were never available before. Online ordering and delivery apps. Reservation and table management apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

SpotOn

JUNE 17, 2025

An online ordering system is table stakes for every restaurant these days. But if you're still on the fence about implementing online food ordering software at your establishment, take a look at some of the latest stats from the National Restaurant's Association's 2025 State of the Restaurant Industry Report.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Too many missed reservations? A smart reservation and waitlist system can help. Experiencing over-ordering or last-minute shortages? Are you aiming to speed up service, cut labor costs, or increase online sales? Are labor costs too high? Do you lose money due to food waste?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. People want convenience, transparency, and a connection to the brands they support, and that starts with how you market your restaurant online. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

MARCH 7, 2025

With a few key optimizations, your restaurant can rank higher on Google, get noticed by people searching for places to eat, and ultimately drive more foot traffic and online orders. Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

The Restaurant Group

MARCH 23, 2025

Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. The benefits of online food ordering system go beyond convenience. With mobile ordering , you can satisfy that craving without moving an inch. 24/7 Accessibility Midnight munchies?

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Modern Restaurant Management

FEBRUARY 12, 2024

The challenge then becomes finding and purchasing a new domain name appropriate for the restaurant, updating all of the collateral branding pieces, online listings, social media, (possibly email accounts) and starting from scratch with SEO. hours, offerings, website link, ordering link, reservations and reviews).

Social Media 454

Social Media SEO Online Ordering Website Management 454

Modern Restaurant Management

FEBRUARY 4, 2022

For restaurant owners, this structure means much lower overhead costs, no service staff, using ghost -kitchen POS system, and delivery-only ordering. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. We’re way beyond ordering in on a lazy night.

2022 547

2022 Customer Service Online Ordering Website Management 547

Modern Restaurant Management

NOVEMBER 19, 2024

It’s easy to assume that a single diner is not going to bring as much revenue (or tips) to the table, but solo diners also have great flexibility in what they choose to order and the pace at which they dine. Cultivating a Personalized Experience and Welcoming Environment Casual dining or fine dining? Cuisine type?

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

ChowNow

APRIL 11, 2025

Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Also, look for a tablet that has a strong battery life.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

ChowNow

MAY 2, 2025

When you send consistent, thoughtful updates, you build a direct relationship with your most valuable customersthe people most likely to leave positive online reviews, tell their friends about your restaurant, and keep coming back for more. Sharing a simple preview creates anticipation and helps drive reservations.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

Insurance 282

Insurance Document Employee Relations 2023 282

ChowNow

MARCH 28, 2025

It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. The best restaurant-focused AI tools are designed to support staff not replace them. Theyre designed to be easy to implement and even easier to see value from.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

MAY 20, 2020

The Power of Mobile-First Design. What you might not realize is that even if you're a primarily a dine-in restaurant, the chances are high that the majority of your orders and/or reservations are still coming from these mobile devices. Sell Those Gift Cards Online. Represent the Kids.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Back of House 585

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Chatbots can accurately process orders, suggest menu items, handle special requests, and even provide personalized recommendations based on customer preferences.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

7 Shifts

OCTOBER 23, 2020

In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. These social networks don't have the capabilities your restaurant needs to become an online business. However, relying on your restaurant's Facebook page or Instagram just won't cut it.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Modern Restaurant Management

MARCH 3, 2025

Plaid represents structure, heritage, and intentional design. From there, we can start developing the brand identity (think color palettes, typography, and logo design). The restaurant needs cohesion, from signage to menu design to uniforms. For regulars, make a point to remember names, orders, and preferences.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

7 Shifts

OCTOBER 1, 2024

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Online presence A restaurant customer experience begins before diners step through the doors of your establishment. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

ChowNow

MAY 16, 2025

If your site is clunky, hard to navigate, or missing basic features like a prominent online ordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Modern Restaurant Management

JANUARY 3, 2022

In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. A free, online QR code generator encodes information into a QR code. A free, online QR code generator encodes information into a QR code. Avoid Free QR Code Generators.

Customer Experience 553

Customer Experience Consumer Goods Mobile Ordering Customer Service 553

ChowNow

JANUARY 23, 2025

Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order. Customers earn rewards by meeting thresholds you define, whether its the number of orders or total dollars spent. All you have to do is keep them happy. And when you do?

2025 195

2025 Loyalty Program Operations Email Marketing 195

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

MAY 21, 2020

You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Online Ads. Offer Safe and Contact-Free Services.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

FEBRUARY 8, 2023

There are many platforms in the marketplace designed to help owners with restaurant operations like table management service (TMS), online reservations, scheduling, and payroll to marketing. Automated solutions like call-in waiting, online bookings, etc., How do we move forward from this? The answer lies in technology.

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

MAY 31, 2022

Other restaurant software is specifically designed for one purpose, whether it applies to human resources (HR), payroll, accounting, loyalty programs, or employee training. Thankfully, there are many online resources and forums that owners or managers can use to determine which reporting solutions are best suited for their restaurant.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

7 Shifts

DECEMBER 18, 2023

Slack is a more general employee communication tool that also makes it easy to connect online. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush. Your team can also adjust reservations directly.

Management 397

Management Management Email Marketing Point of Sale 397

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? If youre looking for restaurant promotion ideas, youre in the right place.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

MAY 19, 2020

Local and state guidelines will also have an impact on how restaurants must operate in order to keep their staff and patrons as safe as possible. Call out any new policy changes as necessary on your site, have you stopped taking group reservations for parties over six? Do people need to make reservations in advance?

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. Consider enforcing a more strict reservation or time limit rule. There’s just so many touch points in a restaurant.”

Customer Experience 516

Customer Experience Dine-in Food Safety Kitchen Safety 516

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. In order to understand why cybersecurity is important for restaurants, you only need to scan the recent headlines. Why Is Cybersecurity Important for Restaurants?

Website Management 509

Website Management Retail Small Business Online Ordering 509

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539