Goliath Consulting

OCTOBER 19, 2020

DESIGN: It’s a new era of drive-thrus. Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

EATER

MAY 5, 2023

That’s not just due to safety and health concerns ( ball pits are known to be bacterial cesspits ). For McDonald’s, Sweetgreen, and others, reducing seating means chains can open smaller stores, saving on expensive real estate, especially in urban areas. Today, you’d be hard-pressed to find one.

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Fast Casual Food Food Order Mobile Ordering 107

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Safety and sanitation is a priority.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. ” Delivering Jobs.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

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Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Focus on Design and Ambiance for Social Media : Although this is already a big trend in the industry, Lars believes that restaurants will continue to emphasize overall design and ambiance.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Culinary Digital

AUGUST 10, 2021

With an increasing demand for safety and hygiene, the foodservice industry needed to prioritize the health and safety of these communities. Things have changed, where restaurants make dining rooms adaptable features through steps like adding seating times and dividers to define personal space better.

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Dine-in Kitchen Safety Food Safety Mobile Ordering 52

EATER

AUGUST 31, 2022

Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers. The locks can be used by people with a limited mobility range from their upper body. As the sensory area makes clear, the design of Brewability’s physical space is crucial to its mission.

Fine Dining 143

Fine Dining Brewery Kitchen Safety Small Business 143

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

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Front of House Online Ordering Kitchen Safety Customer Service 147

Focus POS

OCTOBER 7, 2019

With a smaller, lighter, portable tablet platform, your staff can take orders and process payments from anywhere in your establishment, and they will have at their fingertips the power to boost sales and customer satisfaction. Orders placed on tablets are transmitted directly to the kitchen, resulting in faster prep times.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Make it clear, easy to read, and mobile-device friendly.

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Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 3, 2020

The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An "ezCater's platform provides effortless online ordering and exceptional customer service." .” Subway on ezCater Platform.

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Franchise Franchising Catering Online Ordering 165

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. In this guide, we’ll cover: What is a ghost kitchen (aka cloud kitchen)? What’s behind the cloud kitchen trend?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Door Dash Shared Kitchen. ?DoorDash?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

The Restaurant Times

JANUARY 11, 2022

Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards. Winners of the competition received an additional 10 percent cashback, while Prime members received an additional 15 percent cashback on any item they ordered over the course of the following month. .

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2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp. As a result, 75 percent of restaurant operators now consider off-premise dining to be their best growth opportunity.1.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Aramark Creates Safety Plans. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. .

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

DECEMBER 28, 2020

We’ll quickly see the emergence of Restaurants 2.0 – a new generation of restaurateurs who snatch up available real estate for ghost kitchens, virtual brands or new dine-in experiences that have a heavy reliance on digital interactions and business models that enjoy lower overhead.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Most Important safety initiatives. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The importance of making guests feel comfortable.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

JULY 7, 2020

The National Restaurant Association and ServSafe launched the nationwide ServSafe Dining Commitment, part of a multi-faceted program to showcase restaurants that have demonstrated their ongoing commitment to the health and safety of their employees and guests. Seated at Home. Seated expanded its offerings with Seated at Home.

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Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. White Castle Flips for Flippy.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

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Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandy is a graduate of Walsh College with a Bachelor’s of Accountancy and accomplished the designation of Certified Scrum Master in 2017. Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. William (Bill) M.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 28, 2021

Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago. Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

OCTOBER 8, 2020

Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. Earlier this year, Miso unveiled a prototype enabling Flippy to glide across multiple workstations on a rail.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

EATER

FEBRUARY 10, 2021

Since 1980, Preble Street has been at the center of Portland’s safety net for homeless and food-insecure Mainers. Inside is a soup kitchen that has provided three meals a day, every day, to hungry Mainers in its oft-crowded dining room for more than 39 years. I’ve spent 15 years running a soup kitchen,” he says.

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Kitchen Safety Back of House Food Safety Dine-in 116

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. 65 percent wipe down bathroom and kitchen surfaces. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

AUGUST 11, 2021

” Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform. ” Pieology in Idaho.

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Franchise Franchising Fast Casual Sports 180

The Restaurant Times

JANUARY 27, 2022

With the latest wave of COVID-19 spreading rapidly, restaurant owners are considering how best to implement safety measures while controlling costs. Contactless technology is becoming more widely accepted, and not just for placing orders online. Their hardware has been designed to handle the demands of the restaurant industry.

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Fine Dining Technology Point of Sale Online Ordering 52