Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace.

2021 191

2021 Email Marketing Online Ordering Advertising 191

7 Shifts

AUGUST 12, 2020

Work on your brand strategy Create the face of your brand You probably already have a logo, a nicely designed menu, and all the other trimmings to make your restaurant look and feel like a cohesive brand. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 27, 2022

Many restaurants toss a paper menu into every takeout order, but try posting a QR code near your register instead. Fast casual eateries that have seat-yourself service are perfect candidates for the QR code menu. Try an Online Form Builder. Check Your Website’s Hosting Software.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Modern Restaurant Management

SEPTEMBER 21, 2021

According to Technavio , innovation and customization are the main growth drivers in the fast-casual restaurant category in the United States. From an operational standpoint, customization can be challenging – especially with digital orders. One team member assembles the order.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Their friendly staff, affordable menu, and fast service make them a great take-out spot. Order Online. Order Online.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

MAY 11, 2020

Online ordering systems like Upserve and third-party delivery apps have made this an increasingly realistic prospect. Yank Sing view ordering counter Image by William Duff Architects. “Our design for Yank Sing featured transformable spaces using movable partitions and adaptably technology. .

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244

Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases.

Customer Service 228

Customer Service 2020 Social Media Mobile Ordering 228

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint and accompanying webinars are available on the company’s “Make it Now” online platform, designed to provide operators resources and solutions to help them adapt to changing industry needs.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Lavu

NOVEMBER 10, 2022

Diners want easy ordering options, accurate service, and to receive their food fast. 1) Self-Ordering Kiosks Most quick service and fast casual restaurants have customers place orders with a person at a counter. But, this process can be automated through the use of self-ordering kiosks.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

SpotOn

FEBRUARY 21, 2024

A quick service or casual restaurant will have open seating, a soda fountain, and maybe an area designated for online order pickups. A bistro is a small, simple restaurant that offers inexpensive food served in a casual and intimate setting. What is a bistro restaurant?

Definition 52

Definition Fine Dining Fast Casual Point of Sale 52

7 Shifts

JANUARY 7, 2021

Work on your brand strategy Create the face of your brand You probably already have a logo, a nicely designed menu, and all the other trimmings to make your restaurant look and feel like a cohesive brand. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JUNE 9, 2020

In fast casual restaurants like Chipotle, where people are often standing in long lines in close proximity to others to order their food, this technology can enable queue and capacity control more efficiently without sacrificing a full staff member to line management duty.

Fast Casual 139

Fast Casual Cash Management Customer Experience Back of House 139

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Future Food

JUNE 27, 2023

What happens on the ground plane, sets the scene for the building’s uses and themes by providing a vision of energised people places, inspired design, considered placemaking with modern, healthy and on trend food and beverage. Offices and commercial buildings have diverse populations with varying schedules and needs.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Modern Restaurant Management

DECEMBER 5, 2019

It may sound futuristic, but these popular apps feature restaurants that only exist online. With a digital-ready data network, restaurants will be able to have the right online-ordering and delivery-management systems in place so they can bring hot, tasty meals to their customers’ doorsteps in a timely fashion.

Delivery 157

Delivery Online Ordering Fast Casual Magazine 157

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. Today, consumers want faster service and apps like Uber Eats allow customers to order food right from their phone and get it delivered wherever and whenever.

Delivery 184

Delivery Front of House Fast Casual Customer Service 184

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant Clicks

DECEMBER 23, 2021

A hot spot for students and young professionals, Downtown Brooklyn is overflowing with cute cafés, casual eateries, and hip restaurants. These are some of the best restaurants in Downtown Brooklyn, ranging from casual joints to awesome date night locales. Order Online. Order Online. Order Online.

Online Ordering 128

Online Ordering Fast Casual Back of House Food Order 128

The Rail

JANUARY 19, 2023

A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. Self-Serve Kiosks and Ziosks If you’ve gone to a top fast-food chain like McDonald's or Taco Bell lately, you’ve probably seen their self-serve kiosks. Another disadvantage could be cost.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Cheetah

APRIL 12, 2021

Even before the pandemic, this was a fast-growing market. In 2019, the total delivery market was worth over $795 billion, according to Uber , with online ordering growing 300% faster than dine-in revenues every year over the last five years. It now seems that everyone wants what they want when they want it.

Delivery 148

Delivery Food Online Ordering 2030 148

Restaurant Clicks

NOVEMBER 17, 2021

Order Online. Order Online. Varasano’s has exceptionally fast service, as their thin-crust pizzas only take about three minutes to bake. It’s a casual setting with friendly staff, excellent service, and people from all over the city and a few cities over. Order Online. Order Online.

Online Ordering 147

Online Ordering Fast Casual Food Order Casual 147

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant Clicks

SEPTEMBER 15, 2021

It boasts an urban, casual, and relaxed atmosphere all at the same time. Order Online. Order Online. Order Online. Order Online. Order Online. View this post on Instagram A post shared by AlwaysHungry (@alwayshungrymontana). The Fieldhouse. Ciao Mambo.

Fast Casual 174

Fast Casual Fine Dining Online Ordering Back of House 174

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

Franchise 180

Franchise Franchising Fast Casual Online Ordering 180

Lavu

NOVEMBER 18, 2022

What will inspire the brand, design elements, and atmosphere? Will your restaurant be fast casual or sit down? Will you have servers or will customers order at a counter? Can customers use a self-serving kiosk or order from their phone? Is it designed to attract families or an over-21 crowd?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

The Restaurant Times

APRIL 12, 2023

From being one of the firsts to introduce online ordering to adopting Web3 and NFTs, Geoff has led the adoption of some of the most challenging innovations of our times. One pivotal moment for Alexander was when he was given the freedom to make a bold design decision for the Minnesota kiosks. and Canada. Kermit the Frog green.”

Leadership 52

Leadership Social Media Fast Casual Online Ordering 52

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 203

Franchise Franchising 2020 2021 203

BNG Point of Sale

JUNE 21, 2021

It can be a casual dinner or a 5-star, white-tablecloth affair. Fast Food and Fast Casual Restaurants. As the name implies, this category includes fast-food restaurants and any type of quick-service restaurant in which customers order from a counter, fill their drinks, and dispose of their trash.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52