ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions.

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Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Once they’ve gained access, hackers inject malicious code into the POS software.

Online Ordering 251

Online Ordering POS Small Business Employee Relations 251

ChowNow

FEBRUARY 28, 2025

Managing multiple third-party delivery platforms can feel like running several businesses at once. Each system has its own tablet, order flow, and set of requirements, making it difficult to keep up with operations smoothly. Here are the biggest takeout problems operators contend with on a daily basis. Order management issues.

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Delivery Online Ordering POS Customer Service 195

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability.

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Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity.

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POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. They must choose whether to use third-party online ordering platforms or handle delivery in-house.

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Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

JANUARY 28, 2020

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. consumers order delivery or takeout once a week. Projected U.S.

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Delivery Consumer Goods Online Ordering Customer Service 533

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). Step 1: Cost out your specific delivery inventory items.

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ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

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Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect.

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Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

OCTOBER 1, 2020

Many have started offering their menus on third-party delivery websites. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Looking at the data proves much of what we already know.

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Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. But the only thing harder than managing one delivery system is simultaneously managing two. Monitor Order Sources.

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Delivery Insurance Online Ordering Customer Service 537

ChowNow

MARCH 20, 2025

Every restaurant faces operational challengeseven with a great menu and a talented team, bottlenecks can slow service, frustrate customers, and cut into profits. Instead of focusing on growth, restaurant operators spend their time fixing problems that shouldnt exist in the first place. But it doesnt have to be this way.

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Operations Online Ordering Customer Service Mobile Ordering 195

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. This shift underscores the evolution of POS systems from mere transactional tools to comprehensive data hubs.

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POS Operations Loyalty Program Seasonal Menu 324

Modern Restaurant Management

FEBRUARY 7, 2023

” noises chirping from veritable command centers of tablets in restaurants throughout the country have become a ubiquitous symphony thanks to the staying power of third-party delivery apps offering unparalleled convenience and accessibility to consumers.

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Delivery Front of House Back of House Fine Dining 492

Modern Restaurant Management

DECEMBER 23, 2024

These changes are driven by a combination of consumer demands, technological breakthroughs, and the industry’s need to adapt to economic and operational challenges. From reimagining workflows to enhancing guest interactions, technology is shaping how restaurants, bars, and hospitality businesses operate.

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Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. When it comes to delivery, you can take the process into your own hands.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. This level of transparency builds trust and encourages repeat business.

POS 78

POS Operations Online Ordering Mobile Ordering 78

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. In January 2023, Yum!

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Insurance Document Employee Relations 2023 282

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. The global online food delivery market size was valued at USD 221.65 from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system.

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2025 POS Technology Operations 93

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. Easily integrate various systems – Through APIs, multiple systems can share data and provide insights across multiple locations and POS systems quicker than ever. Bottom line?

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

EATER

APRIL 30, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. In September 2020, amid COVID-related dine-in restrictions, Huang started using its kitchen for a delivery-only pop-up, selling a cross between Nashville hot chicken and Sichuan fried chicken.

Serving 271

Serving Fine Dining 2025 Employee Relations 271

Modern Restaurant Management

MAY 5, 2020

While takeout and delivery revenue has more than tripled since 2014, reaching over $300B+ in 2019, demand for delivery services has skyrocketed as businesses shift to takeout and delivery-only models in response to COVID-19. “I know other restaurants are scrambling to try to set up services like DoorDash and UberEats.

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Delivery Management Management Customer Service 407

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. In 2018, as the company pursued expansion, restaurants were finding wait times were exceeding the desired level.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

AUGUST 30, 2021

Many Canadian restaurant brands hit an immediate wall when they attempt to adapt to the United States’ tech-forward approach to operations. As third-party delivery became increasingly important, anything that could streamline operations was an enormous business perk. The simple reason is: technology. restaurant market.

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Innovation Technology Franchise Franchising 493

ChowNow

FEBRUARY 28, 2025

In 2025, the US online food delivery market is expected to reach $424.9 Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm. Third-party delivery apps take a big cut of every salesometimes as much as 30%. billion in revenue.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 3, 2024

Think about it: nine out of 10 restaurants have fewer than 50 employees, making efficient operations critical for success. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.

Loyalty Program 458

Loyalty Program POS Online Ordering Customer Experience 458

The Rail

MARCH 31, 2025

It ensures process consistency and simplifies operations across multiple sites. Operations at Multiple Locations Technology makes managing numerous locations easier in many ways: Centralized Management Systems: Managers can manage multiple locations from one platform. Use these solutions for your daily operations if you want to win.

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Technology Management Management Operations 130

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. Upserve Is there anything Upserve's restaurant management software doesn't do?

Management 367

Management Management Operations Mobile Ordering 367

ChowNow

MAY 23, 2025

In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Your cost of goods sold (ingredients, beverages, packaging, etc.)

Point of Sale 195

Point of Sale Fast Casual Insurance Customer Service 195

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. An extension for restaurants using Toast POS, this feature of the popular restaurant management platform is actually for your guests as much as it is for you. Upserve Is there anything Upserve's restaurant management software doesn't do?

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 27, 2020

There has been a significant surge of Artificial Intelligence (AI) usage in the restaurant industry for providing improved services to elevate operations, trim cost and create a better environment for guests. Restaurants integrating AI in their POS systems can trim business operating expenditures thanks to a complete analytical data picture.

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Inventory Waste Customer Experience Events 517

Goliath Consulting

DECEMBER 12, 2024

Keep your POS systems encrypted and updated, install robust firewalls and anti-malware software, and regularly patch vulnerabilities. Upgrade Surveillance and Monitoring Verify that all security cameras are operational and strategically placed to cover entrances, exits, cash registers, and storage areas.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195